KMWorld articles from October 2002

KMWorld archives from October 2002

Cozying up to content: Inktomi integrates with Microsoft and buys Quiver.(Brief Article)
October 1, 2002... Inktomi (inktomi.com) has announced integration between its Enterprise Search software and the Microsoft Content Management Server (microsoft.com/cmserver). The move enables Enterprise Search to index and retrieve Web content managed by the...

The juice behind V 8; Enigma recipe: content, commerce and collaboration.(Brief Article)
October 1, 2002... Enigma (enigma.com) has released Version 8 of its 3C platform, which is built on an open Java 2 Enterprise Edition n-tier-based architecture. Enigma says Version 8 has been designed for original equipment manufacturers (OEMs), operators...

Unleashing the flow: new iManage partnership blends best of breeds.(Brief Article)
October 1, 2002... i Manage (imanage.com) has announced an OEM agreement with Fujitsu Software (fsw.com) that will bring robust new workflow capabilities to iManage WorkSite MP, the multi platform version of the company's flagship solution. iManage claims...

iPhrase and Stellent form alliance. (News).(Brief Article)
October 1, 2002... iPhrase (iphrase.com) and Stellent (stellent.com) have signed a deal calling for the integration of iPhrase One Step with the Stellent Content Server and Content Caregorizer products. The companies add they will also engage in joint sales and...

Picking up the pieces. (News).(ServiceWare Corp. acquired some assets of bankrupt InfoImage Inc.)(Brief Article)
October 1, 2002... ServiceWare (serviceware.com), which offers Web-based KM software for customer service and support, has acquired certain assets of the portal company InfoImage (infoimage.com). ServiceWare says InfoImage's flagship product, Decision...

Building on technology. (News).(Webversa acquired Semio Corp.)(Brief Article)
October 1, 2002... Webversa (webversa.com) reports it has purchased Semio (semio.com) in a move said to accelerate expansion of its technology platform and expand its customer base. Webversa sells its voice-to-enterprise (V2E) access and alerting software to...

O'Reilly auto parts meets demand for all seasons. (Best Practices: KMWorld Best Practice Award 2002).
October 1, 2002... When O'Reilly Automotive (oreillyau to.com) went public nearly 10 years ago, it planned to grow, and over the past 10 years has seen newly a fourfold increase in the number of its auto parts stores. Early on, the company knew its In house...

Factiva. (Product Showcase).
October 1, 2002... Bring an external business view into your workflow. With Factiva Integration, you achieve a custom information solution that's based on your exact business objectives. Factiva, a Dow Jones & Reuters Company, provides world-class global news and...

LexisNexis Intranet Publisher. (Product Showcase).
October 1, 2002... The easy way to drive current awareness throughout an organization. A powerful content-management tool, LexisNexis Intranet Publisher enables you to tap into authoritative world-class news and business content from the LexisNexis[TM]...

Exsys, Inc. (Product Showcase).
October 1, 2002... Now your Web site can provide expert decision-making knowledge that emulates the interaction people have with human experts to solve problems. Exsys CORVID" software enables you to "capture" problem-solving expertise to develop interactive...

Enterprise Accessible Software Applications. (Product Showcase).
October 1, 2002... EASA allows your experts to easily author simple web-based applications to wrap around any software on any computer on your network. Your expert knowledge and best practices are captured, protecting your company against loss of expertise. EASA...

SERglobalBrain. (Product Showcase).
October 1, 2002... Knowledge, not just information, is no longer a "nice to have" but critical to operational effectiveness, decision-making and customer service. SERglobalBrain[TM] locates the knowledge you need, when you need it, quickly and accurately;...

Portals and Web services: Web services hold out the possibility of easy and seamless integration of applications and content into portal software. Is that really possible or just a dream of the software vendors? (Web Services).
October 1, 2002... Much of the confusion that exists about Web services comes from the fact that there is both a technology and business perspective. From a business perspective, Web services is about software as a service, in which software becomes a utility...

Web services.(Brief Article)(Illustration)
October 1, 2002... Web Services Total software, services and hardware opportunity 2004 $1.6 billion 2007 $34 billion Note: Table made from bar graph

The quest for content quality: managing the message from a total quality perspective; Part 2. (Content Management).
October 1, 2002... Part 1 (published in the September issue) of this two-part series discussed the need for more effective business content, and how companies should begin to develop some of their content with the same quality focus they give their products and...

CRM around the world. (CRM).(customer relationship management market outlook)
October 1, 2002... The worldwide market for customer relationship management (CRM) software and services continues to thrive, despite uncertainty in the business community overall and especially in IT. Gartner (gart ner.com) reported in April 2002 that the...

KM in the U.S. government sector. (Government).(knowledge management needs growing)
October 1, 2002... Critical challenges, such as the threat of terrorism, siloed and bureaucratic organizational structures and an aging work force among others, are creating a need for U.S. government agencies to embrace knowledge management solutions. IDC...

Information awareness. (Opinion).
October 1, 2002... Turn to page 16 and read IDC analysts Alex Motsenigos and Jocelyn Young's report on knowledge management and government. They provide a nice assessment of the market for vendors, as well as an instructive overview of the topic for anyone who...

Knowledge transformation. (Opinion).(Editorial)
October 1, 2002... On the radio this morning was an ad from a local community college. You got plans? Dreams? Want to get ahead?" it said. "Then go to college and get the knowledge you need." I listened, admired the ad's lack of subtlety and thought about my...

Practical, critical success factors for KM implementation. (Opinion).
October 1, 2002... I can give you a six-word formula for success: "Think things through--then follow through." --Edward Rickenbacker Understanding critical success factors (CSFs) will provide a huge advantage in successful KM planning and subsequent...

Personal toolkit: anytime, anywhere productivity. (Personal KM).
October 1, 2002... Think about where and when knowledge work happens for you. It's almost never in the office. In the past weeks, for example, I found myself tapping a PowerPoint outline into my PDA at 36,000 feet while other passengers slept on a transpacific...

KMWorld & Intranets 2002 conferences & exposition. (Special Conference Preview).(Calendar)
October 1, 2002... KMWorld & Intranets 2002 October 29-31, 2002, Santa Clara Convention Center, Santa Clara, California The new combined KMWorld & Intranets 2002 event will feature seven conference tracks over three days--with more than 120 sessions and...

That was then; this is now.(Editorial)
October 1, 2002... An executive of a large technology company recently told me that the economic downturn has actually had very little impact on his business. His customers, he claimed, were still making buying decisions that committed them to long-term...

Buyer's Guide: fall 2002 edition; tools & products for improving business performance.(Buyers Guide)
October 1, 2002... Banter, Inc. 501 Second Street, Suite 350 San Francisco, CA 94107 PH: 415.284.2600 FAX: 415.974.6244 sales@banter.com www.banter.com Banter provides technology that understands written communication and enables...

The Buyers' Guide cross-reference indices.(Buyers Guide)
October 1, 2002... * Solutions * Business Functions * Markets Served * Operation Type * Finding a solution begins by defining the problem Searching for a solution to your knowledge-, document-, content- or work-management challenges? Need a service...

The Knowledge Management Community.(Directory)
October 1, 2002... The Knowledge Management Community Company Contact 1st Legal www.1stlegal.com 1stWorks ...

In search of the "Amazing Truth".
October 1, 2002... D'ja ever have one of those dreams where you are in a place in which you have never been, but it seems like somewhere very familiar? Like, you are supposed to be at the Royal Palace of India, but it looks a lot like your mom's house? This...

KM in review: tracing the value of knowledge assets. (View from the Top).
October 1, 2002... With this white paper, we wanted to answer the question "Where is KM now?" To look for the answer, we spoke with Andrew Pery, the thoughtful and knowledgeable Chief Marketing Officer and Senior VP of Hummingbird Corporation. Andrew brought a...

New Business Intelligence: the promise of Knowledge Management, the ROI of Business Intelligence.
October 1, 2002... As the fields of Business Intelligence (BI) and Knowledge Management (KM) have evolved over the last two decades, they have done so until recently in seemingly parallel universes. Business Intelligence, relying on traditional business tools...

The next evolution of knowledge management.(SER Solutions Inc.'s software)
October 1, 2002... The information explosion has created a quandary in which technological innovations increase the quantity and connectivity of information without addressing one important fact--the human capacity to process information has remained the same....

Manage the "other half" of your knowledge.(Kamoon Inc.'s enterprise location and management software furthers business goals)
October 1, 2002... Kamoon Inc. Up to 42% of the knowledge that professionals need to do their jobs comes from other people's brains--in the form of advice, opinions, judgment or answers. (Source: Delphi Group). So, it is somewhat surprising that so much of...

Taxonomies, categorization and organizational agility.(Stratify Inc.'s software provides for unstructured data management)
October 1, 2002... Leveraging unstructured information is a chronic challenge for companies competing in today's economy. Product development, sales and marketing, as well as executive planning and decision-making all depend upon information that resides within...

KM for technical expertise.(AEA Technology's EASA knowledge management software)
October 1, 2002... These days, companies rely on a wide variety of software applications, from the commercially available to the "home-grown," from the highly technical to the non-technical. While such tools can help companies make faster, better decisions, many...

Maximizing the enterprise information investment.(Inxight Software Inc. products)
October 1, 2002... The need for fast, accurate access to precise and relevant information has never been more essential to the enterprise. To stay competitive in today's rapidly changing, information-intensive environment, companies need to improve customer...