KMWorld articles from November 2006

KMWorld archives from November 2006

Transforming the enterprise.
November 1, 2006... A group of government executives, university faculty and researchers, CEOs and other industry leaders met in Washington, D.C., Sept. 19 for a roundtable entitled: "How to Sustain High Performance in a Flat World." The setting was The George...

Lost knowledge: file not found.
November 1, 2006... Last week, I spent several hours in my father's library, which consists of thousands of books as well as print material relating to the history of photography. The material goes back to the early 1800s. As I was reading through documents,...

Information security spending.
November 1, 2006... Information Security Spending Percent of IT Budget (Based on survey with North American and European CIOs) 2005 8.92% 2006 7.75% Source: Forrester Note: Table made from bar graph.

Business intelligence: the text analysis strategy.(Clementine)(Text Miner)(Enterprise Miner)
November 1, 2006... Business intelligence (BI) solutions typically offer the ability to analyze quantitative data and produce information that monitors business performance. The analyses may be summaries or drill downs that present details on subsets of data. More...

Glamour and guts: the two faces of DAM.
November 1, 2006... The roots of digital asset management (somewhat distractingly and sometimes amusingly shortened to "DAM") are firmly planted in the media/entertainment and the print/publishing marketspaces. Movie studios and newspaper conglomerates,...

The DAM business imperative.(digital asset management)
November 1, 2006... People today consume information in radically different ways than in the past, as technology drives the proliferation of new media, new forms of content and new channels for its delivery. For businesses competing for the mindshare of existing...

Plan for the future with DAM flexibility.(digital asset management)(ClearStory Systems)
November 1, 2006... Once a technology reserved for companies in the entertainment and publishing industries, digital asset management (DAM) is rapidly becoming a corporate enterprise solution due to the growth of digital media content (video, graphics, photos,...

KMWorld best practices white papers: connecting buyers with sellers.
November 1, 2006... For almost six years, the KMWorld Specialty Publishing Group has been connecting buyers with sellers in a most unusual and--happily--successful way. There is no magic science involved; what we do is pretty obvious. For one thing, the...

The new competitive intelligence: raising the confidence quotient.
November 1, 2006... Competitive intelligence (CI) has attracted plenty of attention recently because of the explosion of information publicly available now through blogs, wikis, text messages, e-mail and other electronic communications, which form the basis for...

DAM: agile and effective.(Digital asset management)(TracyLocke)(ClearStory Systems)
November 1, 2006... Digital asset management (DAM) systems are heavily used in industries where creative content is the primary output--advertising, broadcasting and entertainment. Use of DAM products by organizations in other businesses is also growing. As the...

ISYS releases new search suite.(Industry Watch)
November 1, 2006... ISYS Search Software (isys usa.com) has introduced a significant new version of its search software suite. ISYS 8 includes three major components to deliver the entire range of search functionality: ISYS: desktop 8, ISYS:web 8 and ISYS:sdk 8....

FAST offers new platform and SDK.(Industry Watch)(Fast Search and Transfer ASA)(software developer's kit )(Brief article)
November 1, 2006... Fast Search and Transfer (FAST, fastsearch.com) recently launched the Personal Search Platform (PSP), which extends FAST's Enterprise Search Platform to individual desktops. The offering includes FAST Personal Search, which locates...

Traction launches TeamPage 3.7.(Industry Watch)(Traction Software Inc.)(Brief article)
November 1, 2006... Traction Software (tractionsoft ware.com), a provider of enterprise wiki and blog software, has unveiled TeamPage 3.7, which includes new extensible widgets, edit history and roll-back, inline sections, flexible outputs to any format and...

Ektron upgrades CMS400.Net.(Industry Watch)(Brief article)
November 1, 2006... Ektron (ektron.com) has released a new version of CMS400.Net, which the company describes as its all-in-one application for creating, deploying and managing interactive Web, intranet and extranet sites. The company reports new and enhanced...

Version 2.4 from SearchInform.(Industry Watch)(text search software)(Brief article)
November 1, 2006... SearchInform (searchinform.com) has introduced a new version of its full-text search software, which is said to be easier to use and to provide better database indexing. Enhancements include: * phrase search with due attention to...

Complete text analytics.(Industry Watch)(Attensity Corp.)(Brief article)
November 1, 2006... Attensity (attensity.com) has unveiled what it says is the market's first complete text analytics suite. Attensity 4 includes new methods of searching, querying, charting and graphing freeform text dynamically in a browser-based interface. ...

SiteCatalyst 13 from Omniture.(Industry Watch)(business optimization tools )(Brief article)
November 1, 2006... Omniture (omniture.com) reports it has developed a new set of Web 2.0 business optimization tools designed to increase the productivity and effectiveness of online business professionals. SiteCatalyst 13 has packaged best-practices...

Coremetrics, IBM collaborate on analytics.(Industry Watch)(Brief article)
November 1, 2006... Coremetrics (coremetrics.com) and IBM (ibm.com) have joined forces for the Coremetrics for IBM WebSphere Commerce solution, which is designed as an easy-to-implement, closed-loop marketing system, the companies report. In addition to...

Support for Adobe InDesign and QuarkXpress.(ActiveMedia CreativeConnections)(ClearStory Systems)(Brief article)
November 1, 2006... ClearStory (clearstorysystems.com) has presented ActiveMedia CreativeConnections, a new module that allows designers and other creative professionals using Adobe (adobe.com) and QuarkXpress (quark.com) to interact with Active-Media without...

WCM from EMC.(Industry Watch)(enterprise content management )(Brief article)
November 1, 2006... Designed to help enterprises lower Web site development costs and align business objectives and customers, EMC Documentum (emc.com/documentum) Page Builder is said to simplify the process of creating, managing and deploying Web sites,...

Wise up about e-mail management.
November 1, 2006... I'm going to let you in on a little secret (and remember, you heard it here first): Failing to properly manage e-mail can get you in trouble. [ILLUSTRATION OMITTED] With all the public scandals surrounding "inappropriate" e-mail...

Conversation and the cult of expertise.
November 1, 2006... It's a sign of my late-blooming maturity (my 56th birthday is coming around but I still dress as if I'm going to summer camp) that I agreed to participate in a conference with the CIA about how social software could help its intelligence...

Passing the cringe test: has knowledge management made it to prime time?(Company overview)
November 1, 2006... Once upon a time, saying the words "knowledge management" was the fastest way to get thrown out of a meeting. And not only would you be ejected, you would never be invited back. That was then, but this is now. I asked a panel of experts not...

People judge relevance. Machines calculate evidence.
November 1, 2006... Does the man make the machine? Or the machine make the man? A pilot can't fly without a plane. A doctor can't diagnose without a centrifuge. A photographer can't create without a camera. And except in the simplest circumstances, the reverse...

How to correctly design and implement a dashboard: a step-by-step guide.
November 1, 2006... Adashboard is a vital tool for monitoring the daily health of your organization. From a single interface, decision makers have access to key performance indicators (KPIs)--actionable information that can be used to effectively guide and track...

A sustainable advantage: building the search center of excellence.
November 1, 2006... Search is strategic; however, the strategic potential of search is not captured by the act of acquiring a powerful search platform alone. Pioneering firms are now developing a new kind of management approach to help deliver maximum value across...

Implementing KM: practitioners share best practices.
November 1, 2006... Most customer service organizations today will admit that effective knowledge transfer is the most crucial element to resolving customer problems. When done correctly, knowledge transfer accelerates problem resolution processes, fuels customer...

Knowledge management through portals: mistakes to avoid and principles for success.
November 1, 2006... Many organizations today still struggle to get value from their knowledge management (KM) efforts. Even companies that have been benchmarked as the "best practice" can easily fall from the top. So, how can you get sustained value from KM...

Knowledge is power: best practices in semantics management.(Company overview)
November 1, 2006... Knowledge is power. Though said in the 16th century by author and philosopher, Sir Francis Bacon, the meaning of the phrase is even more applicable today as companies around the world are dealing with an overwhelming amount of data stored on...

Answering customers' questions the intelligent way: the importance of multiple search methodologies.
November 1, 2006... Enterprises face a difficult challenge when it comes to simultaneously improving the quality of customer service and reducing service costs. More products, growing product complexity and rapid change substantially increase the amounts of...

What a robot really wants: knowledge at the point of decision.
November 1, 2006... A small, two-legged robot stands atop a glass-topped coffee table. On its two dimensional world, it has to contend with a potted plant, an old TV Guide and several coffee cups, along with the ever-present danger of plummeting over the side onto...

Enterprise search: the foundation for risk management.
November 1, 2006... If you can't find it, you can't manage it. Unfortunately, many executives have discovered this too late in the game--when they face regulatory compliance penalties, legal troubles or a corporate scandal. Today, there is no question that...

Realizing measurable ROI with multi-language content management.
November 1, 2006... What is content management worth? That can be a philosophical question. If you ask a content author, you'll hear about the way content creation and review is made easier and more efficient. If you ask a project manager, you'll learn that...

Hosted XML content management: is it right for you?
November 1, 2006... Publishing organizations have long recognized the value of migrating content to XML to attain the benefits of content reuse, reduced localization costs and single-source publishing. But, many of these organizations have never been able to...

Who is that "he?" Using pronouns and anaphors in text extraction.
November 1, 2006... Text extraction is a powerful tool to find and categorize elements in unstructured documents. These elements, or entities, are connected together to form the relationships, facts and events in a document. Oftentimes, the surface forms of an...

Beyond first call resolution: diagnostic and measurement practices for KM.
November 1, 2006... Knowledge management (KM) initiatives are one way of improving technical support organizations, driving support margins through efficiency and increased customer loyalty. However, it is one thing to implement different practices in KM in your...

The hidden costs of product information publishing.
November 1, 2006... Manufacturing enterprises have placed a sustained focus on information management solutions to support and augment the design, development and production process. The associated product and manufacturing information that parallels the...

2006 Promise and Reality Awards finalists: the KM Promise and Reality finalists are delivering on the promise of KM and demonstrating measurable business benefits.(knowledge management)(Awards list)
November 1, 2006... In the five years we have offered the KM Promise and Reality Awards, we have received more than 1,000 submissions. Some of them described exquisite triumphs of technology and implementation; some of them sheer folly. Rather than share all this...

KMWorld & intranets 2006 conference & exposition.(Exhibitor Preview)(Directory)
November 1, 2006... Strategies and Tools for Knowledge Management, Content Management, Intranets and Portals October 31-November 2, 2006 San Jose McEnery Convention Center, San Jose, CA [ILLUSTRATION OMITTED] [ILLUSTRATION OMITTED] ...

The ultimate connection.(Buyers guide)
November 1, 2006... It used to be, when people asked me what I do, I'd mutter through something about publishing a magazine, doing Web-based stuff, on-line newsletters, etc. And inevitably they'd glaze over and move on to talk about sports or the weather... you...