KMWorld articles from November 2005

KMWorld archives from November 2005

KM's role in the aftermath of disaster.
November 1, 2005... Many technologies that fall under the purview of knowledge management have proved useful after Hurricanes Katrina and Rita. Portals, electronic medical records and supply chain solutions all can serve valuable roles in the recovery process. ...

Mapping an intranet strategy.
November 1, 2005... Your organization is probably dependent on an internal Web site, given the single, convenient source of official information it provides employees. Changing the technology you use to deliver it can bring huge improvements to what you can offer...

A broader view of learning.(e-learning-the future)
November 1, 2005... The big news in e-learning right now is acquisition. In October, Sum-Total (sumtotalsystems.com) completed the purchase of Pathlore Software, a company specializing in learning and business performance management. Revenues for SumTotal during...

U.S. online retail sales.
November 1, 2005... U.S. Online Retail Sales *CAGR: 14% 2005 $172 billion 2010 $329 billion *Combined annual growth rate Source: Forrester Research Note: Table made from bar graph.

Verity introduces new tools.(Industry Watch)
November 1, 2005... Verity (verity.com) has introduced a new family of business search products that provides unified results from multiple, simultaneous searches across targeted sources with a single query. The company reports that a comprehensive study it...

Intelligent networking.(Industry Watch)(MetaTagger Content Intelligence Services enhanced by Interwoven Inc. )(Brief Article)
November 1, 2005... Interwoven (interwoven.com) has enhanced its MetaTagger Content Intelligence Services offering by providing new functionality for social network discovery and content categorization. The new release allows organizations to automate previously...

For those seeking robust XML.(Industry Watch)
November 1, 2005... IxiaSoft (ixiasoft.com) has recently released TEXTML Server 3.6, which, the company explains, is designed for organizations that require a highly scalable and robust XML content management solution. IxiaSoft highlights the following...

FAST launches partner program.(Industry Watch)(Fast Search and Transfer ASA)(Brief Article)
November 1, 2005... Fast Search & Transfer (fastsearch.com) has formed the FAST X Partner Program, which it describes as a significant initiative designed to further enhance its footprint in the marketplace and progress toward making the FAST Enterprise Search...

Decisions, decisions ... Competitive intelligence for predictive decision support and market risk management.(Company Profile)
November 1, 2005... "The clever combatant imposes his will on the enemy, but does not allow the enemy's will to be imposed on him."--Sun Tzu Success in business, as in life, really only depends on a series of good decisions. But the difference between...

2005 KMWorld Promise and Reality Awards finalists: KM Promise and Reality finalists respectively are delivering on their promise of positive business results and demonstrating that knowledge management is a positive reality within their organizations.(KMWorld & Intranets Conference and Exposition)
November 1, 2005... Each year at our KMWorld & Intranets Conference and Exposition, we celebrate the success and promise of knowledge management by presenting the KMWorld Awards. This year, we received more than 135 combined nominations in both the Promise and...

Predictive analytics: an asset to retail banking worldwide.
November 1, 2005... Predictive analytics is a dimension of business intelligence that allows organizations to assess both risks and opportunities. In retail banking, that process translates into questions such as: Which customers are likely to default on loans?...

Is it "KM" or just "K": splitting hair in the knowledge age.(knowledge management)
November 1, 2005... "Our customers believe they have a knowledge problem. They just don't see it as a knowledge management problem." Eric Stevens, director of research and strategy at Hummingbird, has just identified the key challenge facing the entire...

Investment banks optimize information: improving the deal through knowledge management.
November 1, 2005... Knowledge management (KM) has been defined as "the process by which an organization creates, captures, acquires and uses knowledge to support and improve the performance of the organization" (Kinney, 1998). More and more companies are realizing...

Searching the long tail.
November 1, 2005... The "long tail" theory says there's latent demand for each piece of information you create--not just the most popular ones. And with the reach of corporate intranets, portals and the Internet, it's now possible to satisfy the long tail of...

Putting the customer back in customer service: three principles for customer-centric support.(Company Profile)
November 1, 2005... Companies have long relied on investments in people, processes and technology to provide more effective customer service. They have implemented knowledge management practices to capture, organize, manage and analyze the content and resources...

What is contextual search?
November 1, 2005... Contextual search is the convergence of three dominant approaches within the major areas of modern information retrieval: 1. Intelligent text and data mining, enabling information discovery through automated concept modeling and exploration...

Automated Publishing is more than ECM.
November 1, 2005... What defines a formal publishing process? When should an organization consider not only adopting ECM but also adopting an automated approach to publishing? You should consider evaluating the benefits of replacing traditional desktop publishing...

Key lessons learned in implementing a CMS solution.
November 1, 2005... Implementing a content management system (CMS) can be like a well-orchestrated dance--with the right partner, good choreography and supporting resources, you can move to an automated workflow seamlessly, with few missteps. That's not to suggest...

Business process management: a service approach to the customer experience.
November 1, 2005... One of the challenges facing companies today is the proactive management of knowledge and customer relationship technology solutions. What often is missing is a way to capture and integrate the information created by these systems in support of...

The new knowledge management imperative: user-centered focused and organic.(Company Profile)
November 1, 2005... Knowledge management has never been more important than it is today. With countries like China and India competing for a place in the global economy, moving up the value chain with more informed, educated and responsive business strategies is...

KMWorld Best Practices White Papers: creating a marketplace for information managers.
November 1, 2005... The KMWorld Best Practice White Papers have become a key component in the creation of the "shopping lists" for today's information managers. Straight talk, good advice, real-life experiences... the KMWorld White Papers offer a refuge from the...

World-class data extraction.
November 1, 2005... In the fields of imagery, geospatial information and remote sensing, Lockheed Martin has helped chart the course of vital national intelligence systems for more than 30 years. Lockheed Martin provides geospatial intelligence systems and...

Faceted taxonomy: creating a better user experience through information discovery.
November 1, 2005... Intranets and public Web sites often include a great deal of information across hundreds or even thousands of Web pages. While these pages may contain valuable information, individual visitors to a site may find only a subset to be useful to...

Search still surging.(From The Editor)(information services)(Editorial)
November 1, 2005... If there's a single technology in our space that demonstrates both revenue growth and steady evolution, it has to be search. Analysts continue to predict its pace of expansion outperforming that of the general information industry. Most...

Creating informed consumers.(Opinion)
November 1, 2005... Juicy Fruit gum has a blog. At long last, those who need their daily dose of news 'n' views about indigestible food products have a place to go. [ILLUSTRATION OMITTED] Unfortunately, Juicy Fruit's blog is nothing but a horribly...

KMWorld & intranets 2005 conference & exposition.(Conference Preview)
November 1, 2005... STRATEGIES AND TOOLS FOR KNOWLEDGE MANAGEMENT, CONTENT MANAGEMENT, INTRANETS, AND PORTALS [ILLUSTRATION OMITTED] [ILLUSTRATION OMITTED] [ILLUSTRATION OMITTED] November 15-17, 2005 San Jose McEnery Convention Center ...