KMWorld articles from November 2004

KMWorld archives from November 2004

BPM gets analytical: "draw me a picture".(Trend watch)(Business Process Management)
November 1, 2004... Coming soon to an enterprise near you: useful and accurate means to monitor and measure the effectiveness of your business processes. "Performance management" is the next buzzword that will enter the lexicon of the business executive... both...

Oracle + ECM = tsunami.
November 1, 2004... Oracle (oracle.com) is set to announce late in Q4 a major entry into the enterprise content management (ECM) space, code-named Tsunami. Building on its strengths in structured data management, Oracle hopes to take a major portion of the...

ARMA breaks records.
November 1, 2004... ARMA International's (arma.org) annual conference and expo Oct. 3 to 6 in Long Beach, Calif., broke previous records, according to its organizers, becoming the largest ever records and document management trade show. Fueled by a heightened...

Virtual, searchable Vietnam archive.(News)(Brief Article)
November 1, 2004... The Vietnam Center in Lubbock, Texas, has undertaken a $1.8 million project to digitize its holdings as a virtual archive (vietnam.ttu.edu) available to the public online. The Center, created by Texas Tech University, is dedicated to...

Helping children.(News)(Brief Article)
November 1, 2004... The National Center for Missing & Exploited Children (NCMEC, missingkids.com) uses data and news from LexisNexis (lexisnexis.com) to help meet its goal of providing support services for families in the prevention and investigation of abducted,...

The correct chemistry.(News)(Brief Article)
November 1, 2004... A specialty chemical company is using a product development system from Sopheon (sopheon.com) to improve innovation and drive growth. Surface Specialties UCB (surfacespecialties.ucb-group.com) has been using the solution for six months at 12...

Offsetting soaring costs.(News)(Brief Article)
November 1, 2004... To help offset the high cost of fuel and added security measures, airlines are searching for ways to reduce expenses. United Airlines has embarked on a Web-based e-maintenance solution that it hopes will lower its overall fixed costs and...

Footprint IDs aid endangered species.(News)(WildTrack)
November 1, 2004... An unusual footprint identification system is targeted at helping to save endangered species. WildTrack (wildtrack.org) uses the footprint monitoring technique to track several species. A major advantage of the non-invasive approach is that...

An enlightening process.(News)(Covus)(Brief Article)
November 1, 2004... Summit Electric Supply (summit.com) is said to be realizing more than $80,000 per year in ROI through a new document process automation system. The electrical distributor is using Covus from Form-Scape (formscape.com) to enable early supplier...

XML the automated document part 1: a handful of products for creating "active documents" are ensuring that data in digital documents is accurate, complete and created without a lot of fuss.
November 1, 2004... With fast-forward innovation in information technologies, every few years experts and laymen alike need to pause and take stock of their nomenclature. Take "document," for instance. The latest merger of code and content known as "active"...

BI branches out more dimensions, more value.(Business intelligence )
November 1, 2004... Business intelligence (BI) is a critical tool in today's competitive environment, but typically has been based on analyses of quantitative, structured data. New approaches that incorporate different types of data are increasing the value of...

Banking on KM solutions: retail banks maintain their competitive edge through CRM solutions, self-service and content management.
November 1, 2004... Retail banks manage loads of data--from customer information to millions of financial transactions. That information can be a blessing and a curse depending on how organizations manage their knowledge. Retail banks also face the challenges...

Idea management: everyone's an innovator.
November 1, 2004... What is it about the back of a paper napkin that sparks creative solutions? The casual restaurant setting, or maybe the serendipitous meeting of key people who might not otherwise cross paths? Yet these incidents are usually confined to a few...

CM ASPs: cheaper, faster and now ... maybe even better.(content management application service providers )
November 1, 2004... "Better, cheaper, faster" has always been the mantra of contenders out to dethrone reigning IT champs. In Web content management, the champs used to be vendors of feature-rich, highly customizable and scalable solutions such as Vignette...

Why we were wrong about KM: ... and how to make it right.
November 1, 2004... I just heard a song on the radio. The lyric in the chorus is: "Shout all you want, it doesn't matter; 70% of me is water: 70% don't care about the rent; the rest of me is finding it harder." That ridiculous lyric is now hopelessly...

Bringing structure to the unstructured: total knowledge management.
November 1, 2004... Winning in the competitive global marketplace requires agility in order to leverage content dispersed across the enterprise, enhance service delivery, improve efficiency and reduce risk. Managing enterprise content within an organization and...

Information analysis and the content supply chain.
November 1, 2004... Access to content in many different formats has been growing in importance as companies and government institutions attempt to get a better handle on the information at their disposal. A significant portion of IT investments in the last two...

A single solution: cost savings and compliance.
November 1, 2004... Thought HIPAA compliance would cost you an arm and a leg? It doesn't have to. There are scalable solutions that will convert your paper-based records to electronic files, store those files in an ultra-secure system and allow you to control the...

Extracting meaning from content.(Winds of Change)
November 1, 2004... Over the last four years, the Internet has changed many tried-and-true business propositions. From category-killers like Amazon, to new-paradigms like eBay and Priceline, to new-media giants Google and Yahoo!--this new medium continues to...

The top 5 reasons you need KM--today.
November 1, 2004... There are undoubtedly many projects on your corporate wish list, all tagged as "high priority." Many of the projects sound good, some seem interesting and they all promise incredibly fast ROI. So how do you prioritize your opportunities and...

Does technology matter for Knowledge Management?
November 1, 2004... When knowledge management implementations fail, the blame usually falls on change management, business process or some other soft factor. After all, the proximate cause of the failure is most typically a shortage of good knowledge in the...

A primer on faceted navigation and guided navigation.
November 1, 2004... "The future is faceted."--Peter Morville, president and founder, Semantic Studios You've likely heard the buzz by now: faceted navigation truly changes the ground rules for KM, and for the many related applications where users need to find...

Empowering CRM users with knowledge: a Noetix case study.(Maximize Your Investment)(RELATED ARTICLE: The Noetix Solution for Siebel)
November 1, 2004... In accordance with your overall KM strategy, your organization has decided to invest in a customer relationship management (CRM) system. After a thorough vendor analysis, Siebel is chosen as the best solution to meet your organization's...

KMWorld best practices white papers: the whys and wherefores of a business solutions series.
November 1, 2004... The KMWorld Best Practice White Paper Series serves sometimes as a filter, sometimes as an amplifier and sometimes as a simple communications link between those who have business goals to reach, and those who have the solutions to help achieve...

It was a very good year.(Editorial)
November 1, 2004... 2004 has treated us pretty well, at least in terms of the quality of KM books published. Plenty of books warrant mention, but I'd like to call attention to the ones I believe are the cream of the crop. From my point of view, it all started with...

All hail foo.(Opinion)(Foo Camp)
November 1, 2004... Foo Camp is the best conference ever. Or at least the oddest, excluding get-togethers such as Burning Man and Woodstock that can only be called conferences if you're willing to stretch the word past the breaking point. [ILLUSTRATION...

Technologies on the street.(Personal Toolkit)
November 1, 2004... Over the summer, Dave Snowden (cynefin.net) and I co-hosted an Association of Knowledge-work (kwork.org) dialogue about personal and collective approaches to KM. Thanks to the vibrant participation of so many association members, the exchanges...

2004 KMworld promise and reality finalists; content, document and knowledge management.
November 1, 2004... Pouring through the nearly 100 nominations we received this year is likely the best snapshot one could get of the current state of knowledge management. That said, selecting the finalists was no easy task (even harder is selecting the winner,...

Privacy in the collaborative business environment.
November 1, 2004... Today, data is being gathered from an ever-increasing number of online and offline data sources. While supermarkets have tracked customer purchasing preferences and data through so-called "card clubs" for years, closed-circuit television (CCTV)...

e-commerce gets a boost from FAST.(Industry Watch)(ImPulse)(Fast Search and Transfer)(Brief Article)
November 1, 2004... Fast Search and Transfer (FAST, fastsearch.com) has released ImPulse, a complete B2B and B2C e-commerce solution. FAST says ImPulse gives e-commerce business managers an easy-to-deploy, out-of-the-box solution that provides control over site...

Toward a more flexible Web.(Industry Watch)(TeamSite 6.5)
November 1, 2004... Interwoven (interwoven.com) has introduced new information management and business reporting capabilities in TeamSite 6.5, which, the company says, enable enterprises to improve operational efficiency across all Web-based initiatives. ...

Serving collaboration.(Industry Watch)(Collaboration Server 4.0)(Brief Article)
November 1, 2004... Plumtree (plumtree.com) has released Collaboration Server 4.0, which expands on document management, calendaring, task management, threaded discussions, notifications and search capabilities. New features include: Desktop...

New release of SERsynergy.(Industry Watch)(Brief Article)
November 1, 2004... SER Solutions (ser.com) has announced SERsynergy 4.1. Targeted at financial institutions, the latest release offers new workflow and versioning capabilities within the SERsynergy Document Module. Working in conjunction with the SERsynergy...

Attensity tailors new suite.(Industry Watch)(Brief Article)
November 1, 2004... Attensity (attensity.com) has released its new Application Suite, which has been designed to fuse unstructured content with existing structured data. The new Attensity Application Suite includes comprehensive Knowledge Libraries, which...

Clustering for consumers.(Industry Watch)(Clusty.com )(Brief Article)
November 1, 2004... Best known for its intelligent clustering and metasearch software solutions, Vivisimo (vivisimo.com) has introduced Clusty.com (clusty.com), a consumer site. Vivisimo describes Clusty.com as a beta site that groups search results into folder...

Mark Logic unveils new architecture.(Industry Watch)(Open Content Architecture )(Brief Article)
November 1, 2004... Mark Logic (marklogic.com), which calls itself the developer of the first enterprise-class database designed for content, has announced its Open Content Architecture (OCA) and a new partner network. The company says using its software and...

Calendar.(Calendar)
November 1, 2004... January 05 Business process management and workflow "Knowledge Management Past and Future" industry report February 05 Enterprise application integration/Web services/portals Solutions in healthcare and managed care

Hummingbird integration for notes.(Industry Watch)(Lotus Notes Integration Module )(Enterprise)(Brief Article)
November 1, 2004... Hummingbird (hummingbird.com) reports its Enterprise offering will provide out-of-the-box integration with Lotus (lotus.com) Notes for e-mail and business content management. Hummingbird Enterprise also provides end-to-end life cycle management...

Arbortext expands DITA support.(Industry Watch)(Darwin Information Typing Architecture)(Brief Article)
November 1, 2004... Arbortext (arbortext.com) has released Version 5.1 of its flagship product, which, among numerous other enhancements, includes expanded support for Darwin Information Typing Architecture (DITA), an IBM-created, OASIS-sponsored initiative that...

New forecasting tool from SAS.(Industry Watch )(High-Performance Forecasting)(Brief Article)
November 1, 2004... SAS (sas.com) has introduced High-Performance Forecasting, an analytics-driven product built on the SAS 9 Intelligence Platform. SAS says its new offering provides large-scale automated forecasting that allows companies to reduce forecasting...