KMWorld articles from November 2003

KMWorld archives from November 2003

Capture enjoys next-big-thing status ... again.
November 1, 2003... Imaging, hopelessly unglamorous for so long, is beginning to shed its ugly duckling status and is emerging as the next big thing... again. "Imaging is considered a very safe investment because it's well proven and has a very fast ROI,...

EMC changes the rules of the game.(The $1.7 billion acquisition of Documentum (documentum.com) by giant storage vendor EMC )
November 1, 2003... Coming as a "bolt from the blue," as Ovum describes it, the $1.7 billion acquisition of Documentum (documentum.com) by giant storage vendor EMC (emc.com) says as much about the critical role that EMC plays in business today as it says about the...

KM advice: start small.
November 1, 2003... "Starting small" with a knowledge management initiative was a recurrent theme at the KMWorld & Intranets 2003 conferences (KMI) in October in Santa Clara. A variety of experts and people in the trenches described that critical element to...

FBI searches for crucial details.(News)(Federal Bureau of Investigation)
November 1, 2003... To fill in any gaps in its ability to fight terrorism, the FBI (fbi.gov) has added a search and categorization platform to its cache of information technology. The agency hopes that the new system will help it cut through enormous amounts of...

Safer in the field.(News)(Brief Article)
November 1, 2003... The U.S. Marine Corps (usmc.mil) relies on its armored vehicles to help keep it safe. Deployed in hazardous, remote locations today, Marines certainly don't want to be compromised by faulty equipment. Any missteps or mechanical malfunctions...

GE brings good skills to life.(News)(General Electric (ge.com) will consolidate its training into a single platform )(Brief Article)
November 1, 2003... In a huge corporate e-learning initiative, General Electric (ge.com) will consolidate its training into a single platform for 300,000 employees and contractors speaking many different languages. Under the new contract, a learning management...

KM spreads its wings.(News)(Brief Article)
November 1, 2003... A supermarket retailer is using content management and collaboration not only to drive return on investment, but also to facilitate communities of practice and compliance with federal guidelines. In implementing its knowledge management...

Making portals work: enterprise portal services outlook.
November 1, 2003... Enterprise portals are rapidly being adopted to address the information and application access requirements of knowledge workers. Despite a slowdown in the economy and IT spending, growth in the worldwide enterprise portal services (EPS) market...

Transportation pulls it all together.(Solutions in Practice)(Knowledge management in the transportation industry)
November 1, 2003... The transportation industry is a key component of the U.S. economy, accounting for about 10% of the U.S. gross domestic product (GDP). On the producer side, transportation encompasses diverse activities ranging from vehicle manufacturing, sales...

How content management technologies can deliver bottom-line results: reduce costs, improve productivity and increase efficiency through enterprise content management.(Advertorial)
November 1, 2003... Content management technologies have moved beyond their traditional mission to capture and organize data for better access and retrieval. The real benefits of today's content management strategies are reduced costs, improved productivity and...

Knowledge management: portal for corporate espionage? Defining the problem--part 1.
November 1, 2003... At a certain level, knowledge management is indistinguishable from corporate espionage: It identifies critical information, key players, productive relationships, strategic goals, operating principles and the mechanisms that help them interact....

Blogging the competition--Weblogs take center stage in CI: companies are using Weblogging software to facilitate sharing information about competitors and industry news that they can capitalize on to get ahead.
November 1, 2003... Blogging--the free-form sharing of information on the Web in a diary-like format--has gained popularity as a way for individuals to post information about their personal triumphs and struggles. But that same technique is now being used for...

The Was and Is of knowledge management.
November 1, 2003... As I write this, I am hearing about the death of music legend Johnny Cash. The first record I ever heard was "Live from Folsom Prison." I can remember sitting in front of my parents' console stereo with the album cover in my lap, studying the...

The benefits of lifecycle information management.
November 1, 2003... Current government regulations and recent court cases have brought the issue of records management to the immediate attention of public and private organizations. Defined and controlled record policies help to ensure that intellectual content...

Taming complexity--turning complex data into valuable information.
November 1, 2003... Details, details, details--what do we do with all these details? How do I capture the details and aggregate them in a way that relates to the issues and business problems I need to solve? This is a complex and familiar issue in many financial...

If search is so great, why are we still searching?
November 1, 2003... In spite of the promises made by search engines and portal vendors, employees are still wasting time reinventing the wheel when they start a new project, taking too long to track down files. The problem is that, while portals play an...

Automate your knowledge: delivering on the promise of knowledge management.
November 1, 2003... For many IT organizations, knowledge management is an attractive concept for streamlining service and support. Why not empower customers and employees to solve their own problems by giving them access to the corporation's knowledge stores? ...

Converting customer feedback into strategic: an Entrieva case study.
November 1, 2003... The Challenge The customer, a Fortune 300 food company with thousands of locations and millions of customers, currently deploys a variety of programs for improving customer satisfaction, food innovation, service quality, product marketing,...

KMWorld Best Practices White Papers: the whys and wherefores of a business solutions series.
November 1, 2003... The KMWorld Best Practice White Paper Series serves sometimes as a filter, sometimes as an amplifier and sometimes as a simple communications link between those who have business goals to reach, and those who have the solutions to help achieve...

Finding the "there" there.(text analytics)(Column)
November 1, 2003... Bob Carlson thinks big, as in performing text analytics on the entire Web. Big, as in the enterprise text analytics market growing from $400 million today to $10 billion in five years (excluding search). [ILLUSTRATION OMITTED] Carlson...

People smart.(Column)
November 1, 2003... By now we've all learned, thanks to Howard Gardner, that there are multiple types of intelligence. There's book smart, practical smart, and the type of smart that makes you really annoying when you play "Trivial Pursuit." But what does it mean...

You know you need KM if ...(knowledge management)(Column)
November 1, 2003... [Editor's Note: This is the final in a series on KM implementation techniques.] We developed our KM blueprint (the subject of this series of articles), and set out to make our mark. But we soon realized that the organizations that needed...

Home is where the hardware is; integrating the tools of knowledge work.(Personal Toolkit)(Column)
November 1, 2003... I've written before in this column about the need to integrate and master all of the tools we use to do our knowledge work. How we use these tools is part of our identity as craftspeople in our fields. Typically I have focused on the tools we...

Business process management.(Roundtable Discussion)(Panel Discussion)
November 1, 2003... KMWorld recently hosted a roundtable discussion of business process management (BPM) that included an industry analyst, a BPM vendor and a user of the technology. KMWorld senior writer Judith Lamont spoke with Dave Magness, senior director, MIS...

2003 KMWorld: promise and reality finalists.(product information)
November 1, 2003... For the third year, KMWorld is acknowledging vendors and practitioners that best exemplify the promise of KM technology and the value gained by the successful implementation of a KM solution. This year's crop of nominees is especially...

Hear ye, search ye, find ye.(Industry Watch)(Brief Article)
November 1, 2003... In a move designed to stay ahead of its competitors, Convera (convera.com) has added optional phonetic audio search to its RetrievalWare search and categorization platform through a partnership agreement with Nexidia (nexidia.com). The...

Socially adept.(Industry Watch)(Social Networks Analysis )(Brief Article)
November 1, 2003... Designed to identify the social networks within the enterprise related to a specific topic, Entopia (entopia.com) Social Networks Analysis illustrates the subject matter experts, information bottlenecks and disconnected communities within an...

Simply sublime.(Industry Watch)
November 1, 2003... Through its expertise in WebDAV application development, Xythos (xythos.com) has developed new versions of WebFile Server and WebFile Client software, which provide enhanced tools to automate and simplify the integration of "simple content...

Northern Light, Entrieva partner.(Industry Watch)(Semio classification engine)(Brief Article)
November 1, 2003... Entrieva (entrieva.com) and Northern Light LLC (northernlight.com) have inked a marketing and technical cooperation agreement. The deal calls for the integration of Northern Light's Enterprise Search Engine with Entrieva's Semio classification...

Managing content completely.(Industry Watch)(Content Management 7.0)(Brief Article)
November 1, 2003... Stellent's (stellent.com) Content Management 7.0 is claimed to be the only solution supporting each aspect of content management--document, Web content, collaboration, records and digital assets--within a single, common product architecture....

I can see clearly now.(Industry Watch)(new software approach)(Brief Article)
November 1, 2003... Rather than simply collecting, aggregating and manipulating data. Antarctica's (antarctica.net) Visual Net 4.0 is designed to change the user focus from dealing with the intricacies of constructing complex queries to dealing with key business...

Unmatched search services.(Industry Watch)(TripleHop Technologies)(Brief Article)
November 1, 2003... Combining both statistical and semantic analysis, MatchPoint 3.0 from TripleHop Technologies (triplehop.com) is said to be new enterprise contextual search software designed to give corporate users fast and precise access to knowledge assets...

Workflow for publishers.(Industry Watch)(MindServer Media)(Brief Article)
November 1, 2003... Built upon its MindServer platform, Recommind's (recommind.com) MindServer Media is said to save time and improve information sharing among content managers, editors and librarians by tagging, routing and retrieving news feeds, articles and...

80-20 introduces new solution.(Industry Watch)(Document Manager)(Brief Article)
November 1, 2003... 80-20 Software (80-20.com) has released a new version of Document Manager, which the company describes as a database application that extends a company's existing infrastructure. It offers a combination of desktop integration, simple...

Go ahead, help yourself.(Industry Watch)(Brief Article)
November 1, 2003... Interwoven (interwoven.com) has announced its new Self-Service Solution, which is said to allow organizations to cut support costs by shifting customers and employees to online channels to find information, transact business and resolve issues....

Calendar.(Calendar)
November 1, 2003... January 04 Business process management and workflow KMWorld's annual "Knowledge Management Past and Future" industry report February 04 Enterprise application development/Web services Solutions in healthcare and managed...