KMWorld articles from November 2002

KMWorld archives from November 2002

A bold new strategy: Vignette services target the real-time enterprise.(Brief Article)
November 1, 2002... Citing customer requests for applications that deploy quickly, and easily engage business users on a unified platform, Vignette (vignette.com) has launched new services for the development of enterprise Web applications. Vignette reports...

Knowledge blossoms: Lotus product line significantly enhances user productivity.(International Business Machines Corp. releases Notes and Domino 6)
November 1, 2002... Citing dramatic new efficiencies and reduction of total cost of ownership, IBM Lotus (lotus.com) has released Notes and Domino 6. The company says new cost management features and functions in Lotus Notes and Domino 6 include technology that...

All aboard Vora's ARC: Intelliseek CEO forms center to advance client solutions.(Intelliseek forms the Intelliseek Applied Research Center, says its Chief Executive Officer Mahendra Vora)(Brief Article)
November 1, 2002... Intelliseek (intelliseek.com) has joined with the core research team of the former WhizBang Labs to form the Intelliseek Applied Research Center (ARC), says company CEO Mahendra Vora. WhizBang is best known for developing machine learning...

Worldwide e-learning spending.(Brief Article)(Illustration)
November 1, 2002... Worldwide e-Learning Spending 1999 $2 billion 2004 $23 billion Source: IDC Note: Table made from bar graph

Seek and discover. (News).(Inxight)(Brief Article)
November 1, 2002... Inxight (inxight.com) has released I SmartDiscovery 3.0, software that it claims is a complete, powerful and simple-to-use solution for automating the discovery and delivery of enterprisewide text data in multiple languages. Version 3.0...

It's a small(er) world. (News).(International Business Machines Corp.'s new WebSphere Portal-Express)(Brief Article)
November 1, 2002... Designed for small and medium-sized businesses, IBM's new WebSphere Portal - Express requires just one server, installs with five mouse clicks and is affordably priced, says the company. At $77 per user, the new offering is embedded with...

Serving enterprise CM. (News).(Microsoft's Content Management Server (CMS) 2002 has .Net and Web services capabilities)(Brief Article)
November 1, 2002... With its .Net and Web services capabilities, Microsoft believes its Content Management Server (CMS) 2002 (microsoft.com/cmserver) provides a significant alternative to other enterprise CM offerings. CMS 2002 is part of Microsoft's .Net...

Build it, and they'll come. (News).(Entopia)(Brief Article)
November 1, 2002... Entopia (entopia.com) has unveiled its Knowledge Builder program, which is designed to offer practical strategies and services to achieve end-to-end knowledge management solutions customized for the individual client. The company explains...

Proper intellectual property. (News).(MicroPatent)(ClearForest)(Brief Article)
November 1, 2002... MicroPatent (micropatent.com) has announced a new alliance with ClearForest (clearforest.com), a partnership said to allow patent, research and licensing professionals to quickly and accurately analyze large volumes of patent information,...

An enterprising approach. (News).(Plumtree Software)(Brief Article)
November 1, 2002... Plumtree (plumtree.com) has announced a new strategy for creating Web applications it calls the Enterprise Web. The company says its new approach offers business units throughout an organization with a foundation of technologies on which every...

Sublime collaboration. (News).(Divine Inc.'s collaboration solution, MindAlign 2002)
November 1, 2002... Divine (divine.com) has released a new version of its collaboration solution, MindAlign 2002, which it says provides a real-time, persistent channel for business communication. The company claims MindAlign enables dynamic collaboration across...

Help, I need somebody. (News).(PeopleSoft)(Brief Article)
November 1, 2002... PeopleSoft (peoplesoft.com) has announced HelpDesk for Human Resources, what it says is the first pure Internet HR service solution to integrate human capital management and customer relationship management (CRM) solutions. The company says the...

Fusion? No need to fuss. (News).(Factiva)(Brief Article)
November 1, 2002... Factiva (factiva.com) introduces Fusion, a content enhancement offering that categonzes and creates relationships between business content sets. The company claims Factiva Fusion resolves the problems associated with inefficient searching of...

Competitive intelligence: ingredients for success. (Competitive Intelligence).
November 1, 2002... Among the primary challenges of competitive intelligence (CI) initiatives today are managing the overwhelming flow of information, aligning CI initiatives with strategic goals and committing time to analysis. As tempting as it may be, CI...

Optimizing market intelligence monitoring systems. (Competitive Intelligence).
November 1, 2002... One of the foremost and most visible outputs of any competitive intelligence (CI) function is the production and distribution of a market or competitor intelligence monitoring product--aka "The Industry Newsletter." It's usually produced weekly...

Buying & Selling eContent[TM] an executive conference.
November 1, 2002... Buying & Selling eContent is an exclusive, executive-level conference that covers the critical challenges facing both sides of the content marketplace. If you buy or sell electronic content or content solutions and technology for enterprise or...

The next-generation search market will Google reign in 2003? (Search).(knowledge management)(Industry Overview)
November 1, 2002... Reviewing forecasts made in the first half of 2001 is a sobering experience. This time last year, Ovum's report "Next-Generation Search: Building the Smart Portal" predicted that the enterprise market For next-generation search would be worth...

Port security: KM expedites commerce, thwarts terrorism. (Transportation).(security at United States seaports)(knowledge management)
November 1, 2002... Security at U.S. seaports has been of growing concern during the past decade, and particularly since the attacks of 9/11. More than 6 million containers come through U.S. ports per year, but only a small percent are inspected. Although...

An introduction to the knowledge exchange software market. (Knowledge Management).
November 1, 2002... Knowledge exchange software (KES) manages and captures tacit knowledge, making that know-how accessible across the enterprise. Software offerings in this marketplace are not yet generating significant revenue for the vendors that compete in it....

KM reality and promise. (Opinion).(knowledge management awards)(Kamoon)(Wipro Technology)
November 1, 2002... Just as we did last year at this time, we awarded two prizes at the KMWorld conference to members of the knowledge management community--one to a vendor for KM Promise, the other to a practitioner for KM Reality. And like 2001 it was brutally...

The arrogance of knowledge. (Opinion).(knowledge management)(Editorial)
November 1, 2002... "It's a type of arrogance to think we can understand consciousness." So said the person next to me at dinner as we discussed a presentation by Ray Kurzweil, the technology impressario who has brought us technology that matters, including...

KM: side show or main event? (Opinion).(knowledge management)(Brief Article)
November 1, 2002... In creating a university curriculum for KM, it's easy to focus on the theoretical aspects of KM, at the expense of the practical. After all, isn't that what universities are supposed to be about? However, having had a career as an executive in...

Personal toolkit: out of thin air. (Personal KM).(knowledge management)(wireless connectivity)
November 1, 2002... It's getting late here in Caracas and, to be honest, I'm sorry I ever promised this column on wireless connectivity. No area of personal productivity technology mismatches as much promise to as little reality. No other issue requires juggling...

Portal progress and knowledge management: the framework. (Portals).
November 1, 2002... Very early in the portal revolution, Sarah Roberts-Witt characterized portals as "knowledge management's killer app." I think that view is a myth. Portal vendors still have a long way to go before their products approximate the Enterprise...

Getting data in the hands of knowledge workers: adaptive data marts and customer data integration strategies emerge. (Data Warehousing).(data warehousing)
November 1, 2002... Hundreds or even thousands of knowledge workers continually culling a data warehouse for even the most basic information can really put a toll on a company's computing power. As new groups of workers develop knowledge about data and want the...

Call centers rely on rapid response. (Call Centers).(knowledge management)
November 1, 2002... Call centers have the need for speed. The faster agents answer a customer's inquiry, the faster they can move on to the next call. They don't have time to fish through a dozen databases to uncover the information they need to help customers...

Telecos ring up customer service with KM. (Telecommunications).(knowledge management)
November 1, 2002... The telecom industry has taken a real beating in the past few years, with many telcos being bought, sold and otherwise squeezed for the very last drop of profits. The difficulty, especially when it comes to mobile phone service plans that...

Factiva. (Product Showcase).(knowledge management)(Brief Article)
November 1, 2002... Bring an external business view into your workflow. With Factiva Integration, you achieve a custom information solution that's based on your exact business objectives. Factiva, a Dow Jones & Reuters Company, provides world-class global news and...

LexisNexis[TM] Intranet Publisher. (Product Showcase).(knowledge management)(LexisNexis Group)(Brief Article)
November 1, 2002... The easy way to drive current awareness throughout an organization. A powerful content-management tool, LexisNexis Intranet Publisher enables you to tap into authoritative world-class news and business content from the LexisNexis[TM]...

Exsys, Inc. (Product Showcase).(knowledge management)(Brief Article)
November 1, 2002... Now your Web site can provide expert decision-making knowledge that emulates the interaction people have with human experts to solve problems. Exsys CORVID" software enables you to "capture" problem-solving expertise to develop interactive...

KnowledgeNets 2003. (Product Showcase).(Calendar)
November 1, 2002... KnowledgeNets 2003 will be held May 6-8 at the New York Hilton & Towers as a part of InfoToday 2003, the global conference and exhibition on electronic information and knowledge management. KnowledgeNets will provide complete coverage of...

Internet prophets: enlightened e-business strategies for every budget. (Product Showcase).(Book Review)
November 1, 2002... Author and entrepreuner Mary Diffley speaks directly to the skeptics, serving up straightforward advice that will help even the most technophobic executive do more business on the Web. This readable, easy-to-use handbook is the first to detail...

Toward the virtual enterprise. (News).(iManage)
November 1, 2002... With what it described as the first of its kind document/collaborative content management solution, iManage (imanage.com) has introduced WorkTeam RealTime, powered by WebEx (webex.com). The new product makes it possible for users to extend...

Workflow: the biggest industry you never saw.(business process management)
November 1, 2002... Everyone knows the famed Henry Ford comment about the Model T that "you can have any color you want, as long as it's black." But did you ever wonder why he chose black in the first place? Did Ford picture a nation of somber funeral hearses? Did...

Process visibility: the key to optimizing business operations.(knowledge management)
November 1, 2002... It's no mystery that businesses need to react to changing market conditions faster than ever. But how do you improve your current business operations while adapting to constantly changing market and customer needs? One of the keys to this...

Workflow: the new generation.(knowledge management)(Mobius Management Systems)
November 1, 2002... The Internet has changed the dynamics of Once relegated to the department, workflow has now gone company wide--and beyond. The challenge is to design and deploy an infrastructure that cost-effectively automates business processes, leverages...

Beyond workflow: the benefits of straight-through automation.(automating repetitive tasks saves an organization's resources and creates greater efficiencies)
November 1, 2002... Think of repetitive, manual tasks within your processes as drips from a leaky faucet. If your sink drips all day long, you can lose buckets of water. When you have already streamlined your company's business processes through automated...

Best practices in workflow: IHC Health Plans.(Intermountain Health Care among top integrated health systems in several magazine surveys)
November 1, 2002... Good organizations are recognized for their achievements. But the best never rest on their laurels. Intermountain Health Care (IHC) has won several awards this year, ranking them high in national healthcare studies. Yet for this integrated...

Calendar.(Calendar)
November 1, 2002... January * A closer look at KM's role in sales force automation * Solutions in practice: pharmaceutical. * Tech focus: expertise location * KM past and future: a view of the 2002 and 2003 markets February * A closer...

Smart Services: competitive information strategies, solutions, and success stories for service businesses. (Market Place).
November 1, 2002... By Deborah C. Sawyer Here is the first book to focus specifically on the competitive information needs of service-oriented firms. Author, entrepreneur, and business consultant Deborah C. Sawyer illuminates the many forms of competition in...

Knowledge Management: the bibliography. (Market Place).
November 1, 2002... Compiled by Paul Burden Knowledge Management (KM) is a holistic process by which an organization may effectively gather, evaluate, share, analyze, integrate, and use information from both internal and external sources. This book is the...