KMWorld articles from May 2006

KMWorld archives from May 2006

Open source DM.
May 1, 2006... It really wasn't that long ago when open source solutions were considered merely a "movement," but now these software products, in which the source code is available, are a permanent part of the landscape in nearly every IT sector. KMWorld...

The knowledge imperative.(knowledge economy)
May 1, 2006... Helping customers move from an industrial age mindset to a knowledge economy mindset is imperative for knowledge sharing and collaboration software vendors. Instead of clinging to outmoded ideas, management in this $60 billion market must move...

Innovation "science?".(Brief article)
May 1, 2006... That's the conundrum that immediately presented itself when I first saw a recent Delphi Group (delphigroup.com) study on innovation. How can the rules of scientific discovery be applied to something so intrinsically creative? It's that whole...

Cranking up Decibel's Web rating.(Decibel Magazine uses CMS400.NET content management system from Ektron Inc.)(Brief article)
May 1, 2006... To streamline editorial processes, amplify brand identity and attract more traffic to its site, a heavy metal music magazine has gone live with a new Web content management system. Decibel Magazine (decibel magazine.com), published by Red...

Search down under.(Office of the Queensland Parliamentary Counsel uses ISYS:web 7 from ISYS Search Software for its website)(Brief article)
May 1, 2006... The Office of the Queensland Parliamentary Counsel (legislation.qld.gov.au) in Australia has chosen an advanced search solution for accessing legislation on its Web site. Queensland legislation is presented in six different collections of PDFs...

New tools for ole miss.(University of Mississippi uses ViewDirect from Mobius Management Systems Inc.)(Brief article)
May 1, 2006... The University of Mississippi (olemiss.edu) has implemented a new imaging and archiving system to improve business processes in graduate program admissions, financial aid, institutional research and academic discipline. With the new...

Big solution for small bank.(First Bank of Farmersville uses content management software Centraspect FS from Systemware Inc.)(Brief article)
May 1, 2006... Many community banks face mounting volumes of paperwork and limited storage space that can sap financial resources and employees' time. But new content management software has enabled the First Bank of Farmersville (firstbankfarmersville.com)...

Should your enterprise outsource search?
May 1, 2006... Many IT professionals and Webmasters expect search to be baked into their existing applications. What's delivered is a search souffle that disappoints. Those responsible for Web site search are beginning to seek a foolproof recipe: enough...

Finding the center: a records application to rule them all.(Focus On)
May 1, 2006... Once upon a time, in the misty past of content management, the landscape was marked by islands of automation, as far as the eye could see. Each island had its own purpose; the isle of imaging; the isle of document management; the isle of...

Unifying records and retention management across the enterprise.(using Stellent[R] Universal Records Management software)
May 1, 2006... A number of market trends have made records management, retention management, e-discovery and litigation functions increasingly daunting and complex for organizations. First, digital content is growing exponentially across numerous...

Education means business: the role of KM.
May 1, 2006... Content management, search and business intelligence are among the core KM technologies being enthusiastically adopted by the academic world. Many of the tools being applied in educational settings help achieve such goals as enhanced customer...

E-mail archiving and management, part 2: from niche to core component: the first part of this article, which appeared in KMWorld last month, described how such trends as growing e-mail volumes and increased regulatory and legal pressures have transformed the e-mail management marketplace from niche to core component in organizations today. This month we'll review additional leading players in the booming marketplace.(companies provides enhanced capabilities to its services and products)
May 1, 2006... In the e-mail management marketplace (EMM), a shootout is being waged among a plethora of distinct approaches. Leading infrastructure providers, like Computer Associates (CA) and IBM, are offering information life cycle solutions that include...

The mythology of enterprise content management: how Peter met Mary Jane.
May 1, 2006... If you've been paying attention, you might have picked up a little bit of Spiderman mythology hovering over what we now call "enterprise content management." At the beginning of the story you have the humble but sincere document management....

Playing matchmaker for ECM and business process: from blind date to happy marriage.
May 1, 2006... In looking at many articles and industry analyst reports surrounding enterprise content management (ECM), readers are likely to come across something along the lines of: "Content is a critical element of business process." But how close to...

So you invested in an ECM system ... what's next?(enterprise content management)
May 1, 2006... Whether you purchased an enterprise content management (ECM) system for a specific line-of-business initiative--such as an employee intranet or compliance application--or you plan to roll out ECM for multiple applications across the enterprise,...

Content-enabling your business processes.
May 1, 2006... Successful enterprisewide content management is a highly desirable yet elusive goal for most organizations. Savvy senior executives realize that adoption by employees throughout the enterprise is essential in order to maximize productivity,...

Solving the customer experience crisis.
May 1, 2006... For every industry and in every country, new factors have challenged initiatives to acquire new customers and keep existing ones. Today, companies that succeed must satisfy customers across mobile devices, contact centers, email, websites,...

HP's adaptive approach to Enterprise Content Management: capitalize on business information. Put it to work.(Company overview)
May 1, 2006... So much information, so little time. Ever-increasing need to do more with less. Change, and even more change. Organizations that span countries, multiple companies, multiple business units, multiple partners. Mergers and acquisitions. Changing...

Enterprise content management--more essential now than ever: embracing the ECM opportunity.
May 1, 2006... One of your most valuable assets doesn't appear on the balance sheet. It's information--the lifeblood of your company--contained in your documents and business content. Enterprises are faced with rapidly expanding volumes of documents and...

"Bug's-eye" view or a "bird's-eye" perspective?(knowledge management)
May 1, 2006... Could you imagine going through life with only a bug's-eye view of the world? Or would you prefer the perspective of a bird as it soars from the heights to ground level, providing the complete scope and context of your surroundings? If you are...

Extending XML across the enterprise: better knowledge management.
May 1, 2006... XML has become mainstream for content and knowledge management, as well as open systems architectures in IT. For content and knowledge management deployments, XML adds structure and intelligence to data that can help organizations find,...

Automating spreadsheet management for compliance & productivity: curing those spreadsheet blues.
May 1, 2006... Which is your spreadsheet nightmare? You expend hundreds of man hours reviewing spreadsheets and find an error in one cell? Or, you miss that error and one cell rolls up into a costly problem for your company--and lots more nightmares? The...

Five questions to ask when integrating content with business processes.
May 1, 2006... There was a time when enterprise content management (ECM) solutions were simply focused on getting control of the avalanche of physical and electronic documents and reports. A centralized solution for capturing, managing and distributing...

Building a successful ECM solution team.
May 1, 2006... So you have decided to tackle the daunting task of building an enterprise content management solution. What factors should be taken into consideration in order to ensure the success of such a project? First, enterprise content management (ECM)...

Enterprise content management: taming complexity.
May 1, 2006... From a logical standpoint, enterprise content management should be simple. Information is generated, stored and shared--and technologies help us keep it all straight. But that's not reality. There are so many variables that influence...

Financial services solutions from EMC Captiva: Captiva success stories.
May 1, 2006... ABN AMRO Banks on Document Capture; Saves $500,000 Annually ABN AMRO Services Company, a subsidiary of one of the world's largest banking groups, was looking to make mortgage processing quicker and more efficient. Since July 2002, ABN AMRO...

A government gold mine?
May 1, 2006... For those who aren't familiar with the research and consulting firm INPUT, you should make a point of going to input.com. It's arguably the premiere authority on business with the government sector and has just released a study analyzing IT...

Does information need architects?(Information Architecture Summit )
May 1, 2006... At the Information Architecture Summit in March in Vancouver, it was surprisingly hard to find someone willing to call herself an information architect. "I don't like to call myself that because..." was a common phrase used as people...

Learning fast to stay relevant in a flat world.(The Future of the Future)(Column)
May 1, 2006... This is the first entry to our new column that will present ideas and challenges from leading thinkers and practitioners on "the future of the future." The intent is to raise awareness and attention on this important and timely topic. If we are...

RM: compliance rules, litigation advances.(records management)
May 1, 2006... The records management (RM) market is projected to grow at a robust 25 percent per year over the next five years, according to Gartner (gartner.com), reaching nearly $200 million per year in software revenue. More broadly, the costs of...

SOA tools--virtually bridging the legacy divide part 3: along with the majors, niche players are perfecting SOA tools. Here's a sampling from some of the better-known players.(service-oriented architecture)(Product/service evaluation)
May 1, 2006... The second section of this three-part series, published in the March 2006 issue of KMWorld, detailed nine categories of functionality in which service-oriented architecture (SOA) tools specialize. Those categories include identity and access...

Much needed R & R (management): Stellent introduces Universal Records and Retention Management.(introduction of Stellent Universal Records and Retention Management)
May 1, 2006... Stellent (stellent.com) has introduced Stellent Universal Records and Retention Management (URM), a new server architecture enabling companies to apply records and retention policies in a legally defensible way across the enterprise. ...

Enhanced extraction from Inxight.(software development kit product introduction)
May 1, 2006... Inxight (inxight.com) has released two new software development kits that offer benefits to its customers: ThingFinder SDK 4.0 and ThingFinder Professional SDK 4.0. Inxight says ThingFinder SDK provides advanced text analysis technology...

A platform for the future.(Endeca launches Endeca Information Access Platform )
May 1, 2006... Endeca (endeca.com) has introduced the Endeca Information Access Platform (IAP), a new offering aimed at addressing fundamental new ways people access and interact with information. The company explains that IAP is designed to help people...

Exalead extends enterprise search platform.
May 1, 2006... Exalead (exalead.com) has announced Version 4.0 of its enterprise search platform, which is said to deliver performance improvements, new semantic technologies to improve multilingual search results, greater flexibility and new customization...

Customer-centric success: Talisma debuts CIM 7.0.(introduction of comprehensive interaction management)(Brief article)
May 1, 2006... Talisma (talisma.com) has released CIM 7.0, a comprehensive interaction management suite that fully integrates multiple communication channels, including e-mail, chat, Web self-service, an intelligent phone knowledgebase, business process...

Attensity launches Version 2.0.(product introduction)(Brief article)
May 1, 2006... Attensity (attensity.com) has unveiled Version 2.0 of its text analytics software, which discovers facts and relationships mined from text through the company's Exhaustive Extraction engine, which automatically extracts unstructured data into...

Calendar.(Calendar)
May 1, 2006... June 06 Collaboration and contact management Solutions for pharmaceutical/research Solutions for e-government July/August 06 Document capture/forms processing Solutions for transportation Solutions for legal ...

Tools and products for improving business performance.(Buyers guide)
May 1, 2006... Practicing What We Preach This KMWorld Spring Buyers' Guide (our 20th issue!) marks a lot of changes for both the guide itself and the market it serves. First of all, it's the largest ever, with 58 companies listed, and weighing in at...