KMWorld articles from May 2002

KMWorld archives from May 2002

Instant knowledge: Natural language queries with SERglobalBrain.(Ser Solutions)(Brief Article)
May 1, 2002... SER Solutions (ser.com) has developed a discovery and delivery application that responds to simple natural language queries rather than Boolean keyword or index-based requests. Powered by the neural network technology of the SERbrainware...

Conferences to co-locate: Mega-event to target KM intranet and portal communities.
May 1, 2002... Information Today Inc. (ITI, infotoday.com), KMWorld's parent company, and Online Inc. have announced co-location of the KMWorld Conference and Exhibition and the Intranets Conference and Exhibition to be held together Oct. 29 to 31, 2002, at...

Web services for data: Stratify offers support for unstructured information.(Brief Article)
May 1, 2002... Stratify (stratify.com) has developed what it says is the industry's first Web services for unstructured data management, facilitating rapid application integration and development for unstructured data management using Internet standards. ...

Applied Semantics sharpens its tools. (News).(database administration tool)(Brief Article)
May 1, 2002... Applied Semantics (appliedsemantics.com) has introduced Auto-Categorizer 1.1, which features a taxonomy administration tool to enhance its content categorization application. The company says the update gives users the ability to quickly...

Cadenza upgrades its offering. (News).(new knowledge management software)(Brief Article)
May 1, 2002... Cadenza (cadenzainc.com) announces the release of KnowledgeLEAD XSP, the anticipated upgrade to its KM software. Developed on a new n-tier architecture and XML technology, the system supports Microsoft SQL, Oracle and Lotus Domino platforms out...

Say oui and ja to knowledge. (News).(Brief Article)
May 1, 2002... Tacit Knowledge Systems (tacit.com) has released KnowledgeMail 3.0, the latest version of its flagship software. Version 3.0 introduces new capabilities for expertise discovery and search in English, French and German, says Tacit. The...

Integrated Web-based training. (News).(Brief Article)
May 1, 2002... Open Text (opentext.com) has released a comprehensive, completely Web-based training management system with support for real-time learning. Livelink for Learning Management combines extensive training functionality with real-time...

A measure of knowledge. (News).(Brief Article)
May 1, 2002... Entopia (entopia.com) has developed a unique return-on-investment calculator for its flagship knowledge management software, Quantum. What sets the tool apart from other ROI methodologies is its realistic approach to adoption rates, which,...

Action on a captivating merger. (News).(Brief Article)
May 1, 2002... Captiva (captiva.com) and ActionPoint (actionpoint.com) have signed a definitive agreement to merge the two companies. The companies say that the merger will allow organizations to turn to a single provider to meet their full range of...

Collaborative content suite. (News).(Brief Article)
May 1, 2002... I Manage (imanage.com) has released WorkSite MP (multiplatform), which the company says is the first application suite to combine document management, collaboration, workflow and portal access in a single integrated Java-based offering that...

Enigma/Click Commerce team. (News).(Brief Article)
May 1, 2002... Through an agreement that allows it to resell order and warranty management technology developed by Click Commerce (clickcommerce.com), Enigma (enigma.com) says it has extended its 3C platform, giving capital equipment OEMs an end-to-end...

e-business. (News).(Brief Article)(Statistical Data Included)
May 1, 2002... Global 3,500 e-business Average e-business technology spending technology budgets 2001 3.5% $41 million 2002 3.0% $29 million Source: Forrester Note: Table made...

Sopheon unleashes new program. (News).(Brief Article)
May 1, 2002... Sopheon (sopheon.com) has introduced a subscription-based offering that it says will help companies develop, manage and commercialize intellectual property (IP). The program involves patent analysts and a proprietary network of scientific,...

New release from Convera. (News).(Brief Article)
May 1, 2002... Claimed to be the first enterprise search product to offer multimedia and cross-lingual search as off-the-shelf product features, Convera's (convera.com) RetrievalWare 7.0 provides commercial and government customers with a single product that...

Priming knowledge pump. (News).(Brief Article)
May 1, 2002... Primus Knowledge Solutions (primus.com) has released a fully pluggable, extensible API that provides access to data stored in Lotus (lotus.com) Notes and Domino servers via the Primus Answer Engine or Primus eServer. The Lotus Notes Content...

Finding the right stuff: Government organizations are improving their ability to mine their knowledge bases, streamline business processes and to analyze, integrate and protect their data. (Government).
May 1, 2002... Search and retrieval capabilities have long been a key element in knowledge management. Information-laden government agencies must be able to search their knowledge storehouses or creating them will have been a futile exercise. Although in some...

Gazing into the crystal ball: Search technology gets smarter and more personal.
May 1, 2002... It has been a long-standing joke among users that of the 1,000 results a search engine might produce, you're lucky if one is useful, and that could be the last file presented on the list. And if you type in a common word such as "sweater,"...

Enterprise content management: Is it anything new? (ECM).
May 1, 2002... The phrase "enterprise content management" has been appearing with increasing regularity this year. Is it a real development in the content management world, or is it just a rebranding to revitalize a sowing market? Enterprise content...

Helping e-business take flight. (E-Business).
May 1, 2002... IDC defines an online community as "a group of people (e.g., employees, partners, suppliers or clients) with shared objectives, interests or purposes that interact and build relationships with each other in an online environment across time and...

Rooted in history, Deere & Co. forges content globally. (Best Practices).
May 1, 2002... Going global with a corporate Web site can be a perilous endeavor. Not only must the infrastructure be resilient, but many cultural and management issues must be addressed. Deere & Co. (johndeere.com) combined an astute management strategy with...

Read this book. (Opinion).(Brief Article)(Column)
May 1, 2002... Before you wade through what I have to say this month, you may want to shift your eyes a little to the right and read David Weinberger's column about "bodily knowledge"--it's adapted from his new book. While David wastes no time plugging his...

Bodily knowledge: Systems that thin knowledge in order to manage it are serving their consumers a watery gruel that provides little nourishment. Embodied knowledge builds strong companies 12 ways.(Brief Article)(Column)
May 1, 2002... In the chapter on knowledge in my new book, "Small Pieces Loosely Joined: A Unified Theory of the Web" (yes, that was a plug), I argue that Web-based knowledge is actually closer to an embodied sense than is our normal real world view. That, of...

Knowledge management: a practical solution for emerging global security requirements: Today, across government agencies, information flow is critical to provide essential knowledge to both leadership and frontline workers.(Brief Article)
May 1, 2002... The events of Sept. 11 changed the world forever. As a result of the terrorist attacks on America, there is an increased demand for timely, integrated information, knowledge and rapid analysis to meet current and future security demands of...

Personal toolkit: In cyberspace, no one can hear you scream. (Personal KM).(Brief Article)(Column)
May 1, 2002... Last month I talked about the importance of retrieving explicit knowledge by starting with personal documents and spiraling out through community and corporate repositories before heading for the information outback of the Internet. Ultimately,...

From data repositories to collaboration platforms--The democratization of business intelligence: the need for competitive analysis and other high-level information has spread throughout the organization. (Business Intelligence).(Brief Article)
May 1, 2002... There was a time when if you wanted a report that analyzed information from a variety of sources--a marketing database, a sales forecast and a customer database, for example--you were one of a chosen few in an organization who could have access...

Time saved--a misleading justification for KM: the bottom line for knowledge management is better decision making and higher productivity. (Knowledge Management).(Brief Article)
May 1, 2002... A word of warning about "saving the user's time" as a justification for knowledge management. At the KMWorld 2001 Conference and Exposition in Santa Clara in the fall, greatly increased emphasis was placed on structuring and retrieving data...

KM in practice: User stories from the knowledge front. (Knowledge Management).
May 1, 2002... Making paper pains passe Dillard's (dillards.com) has a philosophy that focuses on the customer: Find out what customers want and give it to them. But the retailer was aware that inefficiencies in its day-to-day operations could obstruct...

The power of content. (News).
May 1, 2002... Through the acquisition of Open Market and Eprise, Sagemaker and RoweCom, as well as certain assets of Northern Light, Divine (divine.com) further strengthens its position in the enterprise content management market with the introduction of two...

Take the sting out of BPA. (News).(Brief Article)
May 1, 2002... Ultimus (ultimus.com) reports it has developed a business process analysis and modeling (BPA/M) application designed to enable industry analysts, workflow consultants and business process owners to quickly and easily design, model, optimize and...

To collaborate and to serve. (News).
May 1, 2002... Plumtree Software (plumtree.com) has released a new product that allows users of its corporate portal to share documents, schedule tasks and participate in discussions. The company claims the Collaboration Server is the first product of its...

KM & e-learning partnership. (News).(Brief Article)
May 1, 2002... Hyperwave (hyperwave com) has signed a U.S./Canada and EMEA (Europe, Middle East, Africa) partnership agreement with Compaq Global Services (compaq.com/services). Under the terms of the agreement, Hyperwave becomes part of the Compaq...

Peek into the future ... from your desktop today.
May 1, 2002... In the '60s there was a TV series called The Time Tunnel. Each week the dashing heroes would trot down a long Andy Warhol-era pop-art hallway and leap through a "Portal into the Future." For my money, it was the hippest show around. Today,...

Making portals fit for e-business.
May 1, 2002... The term portal has become a common part of the workplace vernacular. The definition of a portal varies because people see so many possibilities for it. Interpretations range from the simple to the complex; a portal is defined as anything from...

When business communication is critical.
May 1, 2002... Companies spend millions of dollars developing business content and making it available via communication vehicles such as Web-based portals. But many of them cannot guarantee that the information is delivered to users when they need it, in a...

Maximizing the value of enterprise content and knowledge assets.
May 1, 2002... Without question, information drives business today. It is widely accepted that information represents the dominant opportunity to generate competitive advantage. A recent Columbia University study found that investments in intangible assets...

Securing the power of enterprise expertise: Kamoon's EEM matches the tough questions to the correct people.(Brief Article)
May 1, 2002... Employees spend 30% of their time searching for information, resources and answers, yet only 20% of an enterprise's knowledge is retrievable (Delphi Group). Securing answers for employees and capturing the tacit knowledge for future use are...

Unifying the extended enterprise.
May 1, 2002... Portals promise to simplify the process of accessing relevant information--while CIOs must deliver immediate benefits despite increasing system complexity and reduced IT budgets. Enterprises support more business applications than ever before....

Who knew? People hold the key to the enterprise portal.
May 1, 2002... Thousands of records, endless statistics, facts, industry articles and reams of reference materials are kept in departmentally segregated corporate databases of every flavor. Implementing an elaborate enterprise portal that only addresses...