KMWorld articles from June 2004

KMWorld archives from June 2004

Document capture--a growing market for KM.(knowledge management)
June 1, 2004... Document capture has often been the poor, overlooked orphan of document imaging solutions. It's just not regarded as glamorous--although the fact is that some interesting and advanced KM technologies are now being applied to it. Conventional...

"As outside the box as government gets".(Industry Watch)(In-Q-Tel Inc.'s vision of becoming super information enterprise)
June 1, 2004... That's how The Wall St. Journal describes In-Q-Tel (in-q-tel.com), the CIA's (cia.gov) venture capital arm. In-Q-Tel outlines its vision like this: "... to help the intelligence community reinvent itself--to become a super information...

Shared services: answer to small gov's IT woes?(From the Cover)
June 1, 2004... At all levels of government, the pressure to "do more with less" is building every day. At the state and even federal levels, it's an uphill battle. But local municipal and county governments find it particularly difficult to implement...

DM/CM: the pricing imperative.(Industry Watch)(data management)(capacity management)
June 1, 2004... A constant drawback to content and document management software systems is their price. As high-price tag solutions, they have had limited appeal and have largely been sold as departmental "point solutions." Cheaper CM options are starting...

Archiving e-mail in the Sunshine state.(technology application of cities in Florida in maintaining information)(Brief Article)
June 1, 2004... Florida's tough laws on public access to information have led the city of Daytona Beach to adopt a new e-mail archiving system. The solution will help the city comply with the Florida Sunshine Law by enabling staff to quickly research e-mail...

Understanding customers better.(MGM Mirage Inc.'s technology application)(Brief Article)
June 1, 2004... Resort and casino operator MGM Mirage (mgmmirage.com) is using data integration technology to get to know its customers better. "To compete in the crowded casino resort market, we need a detailed understanding of our guests to provide them...

Industrial strength.(Thomas Industrial Network's technology application in databases)(Brief Article)
June 1, 2004... Thomas Industrial Network has implemented a new search platform to power ThomasNet.com, its comprehensive online resource for industry. The Web site features more than 650,000 distributors, manufacturers and service companies in over 67,000...

Engineering project success at Baker.(technology application of Michael Baker Corp.)
June 1, 2004... Michael Baker Corporation (mbakercorp.com), a global engineering and energy management firm, wanted to strengthen its project management systems with a document management and workflow solution to reduce online transaction processing costs and...

Capture is a keeper for rental company.(information management of invoices in rental services)
June 1, 2004... A new invoice capture system will help process the thousands of paper invoices that Rent-A-Center's (rentacenter.com) accounting department receives from its 2,600 stores nationwide. "Because Rent-A-Center receives invoices from more than...

Army Knowledge Online portal.(Roundtable Discussion)(Interview)
June 1, 2004... KMWorld recently hosted a roundtable discussion that focused on the Army Knowledge Online (AKO) portal. Led by KMWorld senior writer Judith Lamont, the roundtable included Col. Timothy A. Fong, director, U. S. Army Chief of Technology Office,...

What role will content technologies play in this era of regulatory compliance?
June 1, 2004... Regulatory compliance has hit the IT market with remarkable fury. Compliance is the new buzzword, and software, hardware and services companies are trying to capitalize on the window of opportunity. But what is the true opportunity for content...

Collaboration, storytelling: potent potions for pharmaceutical.(KM group)
June 1, 2004... Research and development spending in the pharmaceutical industry has jumped 43% since 1995, according to the Pharmaceutical Research and Manufacturers Association of America (PhRMA, phrma.org), even though new drug approvals have dropped 49%....

Social networks in sales: social network software tells salespeople who in their organization knows whom within a company they're trying to sell to, and then they can use the intermediary to broker a sale.(Digital Prospecting)
June 1, 2004... A relatively new technology called social network software is revolutionizing the way sales are done. According to Laura Preslan, research director, CRM, AMR Research (amrresearch.com), "Social networks are basically a way to find out who knows...

The inevitable conclusion.(converting paper into electronic images)(Editorial)
June 1, 2004... Like the document-capture industry, my life is under construction. On the day I conducted the following interview with Lubor Ptacek, director of product marketing at Documentum and Alan Tam, product marketing manager for Adobe, I was sitting on...

The next big trend? Electronic forms processing.
June 1, 2004... What is the next big trend for operational efficiency? How will automation of business forms contribute to this trend? Which vendors now drive this trend, and the automation of business forms? Research of large organizations and integrated...

Diagnosis success: Prescription Solutions overhauls order processing.(technological solutions from Captiva Software Corp.)
June 1, 2004... Founded in 1993, Prescription Solutions is one of the industry's leading pharmacy and medical management companies, serving managed care organizations, employer groups and third-party administrators nationwide. Altogether, Prescription...

Departmental form processing comes of age.(applications of Optical Character Recognition)
June 1, 2004... What started many years ago as highly esoteric technological experiments with a few, specialized applications (German Post investigating the possibility of automating mail sorting; reading machines for the blind, etc.), has evolved into an...

What about structured data? Forms remain a challenge.
June 1, 2004... While the ECM world deepens its infatuation with unstructured data, traditional structured forms processing often remains a stubbornly inefficient, labor-intensive process. Lately, it seems that the topic of unstructured data has dominated...

The quantum computer.(research on quantum mechanics and its applications)(Editorial)
June 1, 2004... Talk about one of those long-pondered academic theories definitely not for the layperson. For me, it's one of those things I've heard and read some about, but for the life of me, don't really understand--sort of like the mathematical concept of...

Chains and links.(Opinion)
June 1, 2004... Over 60 years ago, Arthur Oncken Lovejoy, a professor at Johns Hopkins, gave a series of lectures that resulted in his classic work, The Great Chain of Being. Its central aim was to show that there was a: ... plan and structure of...

Capturing conversational context.(Personal Toolkit)(Quindi Meeting Companion)(Visual Communicator Studio)(Column)
June 1, 2004... American culture (though who knows what that means anymore) is considered a relatively "low-context" culture. More meaning is explicitly verbalized when we communicate than is left to intuition. By contrast, for example, communication in Japan...

Web services leverage legacy systems, enrich functionality: government agencies, both large and small, face greater scrutiny than ever before. Application integration and Web services can help them integrate information from many applications and link business processes for more efficient operations.
June 1, 2004... With increasing emphasis in government on accountability and strategic planning, application integration is becoming an important focus. It allows decision-makers to see a unified view of the information they need to direct their organizations....

Government solutions provider directory.(Directory)
June 1, 2004... Convera's RetrievalWare 8 enterprise search and categorization solutions enable true knowledge discovery. With innovations such as taxonomy-based categorization, personalized views of search results and multi-dimensional information analysis,...

Anacubis rolls out Desktop 2.0.(Industry Watch)(product introduction)(Brief Article)
June 1, 2004... Anacubis (anacubis.com) has released Desktop 2.0, visual research and analysis software that enables discovery and extraction of key intelligence from multiple information sources. The company describes its new offering as an intuitive visual...

FileNet adds to its lineup.(Industry Watch)(Brief Article)
June 1, 2004... FileNet (filenet.com) claims its Team Collaboration Manager (TCM) is the first Web-based, out-of-the-box solution to deliver team collaboration fully integrated with content management and fully functional business process management (BPM)...

Nstein purchases KMtechnologies.(Industry Watch)(Nstein Technologies Inc.)(KMtechnologies)(Brief Article)
June 1, 2004... Nstein (nstein.com) reports it has acquired KMtechnologies (kmtechnologies.com), a Canadian software developer of Web-based collaboration solutions, as well as document, knowledge and CRM solutions. Nstein says the acquisition provides...

Onyx and KnowledgeBase form alliance.(Industry Watch)(Onyx Software Corp.)(KnowledgeBase Solutions Inc.)(Brief Article)
June 1, 2004... Onyx Software (onyx.com) and KnowledgeBase Solutions (knowledgebase.net) announce an alliance to offer KnowledgeBase.net as part of the portfolio of products included within the Onyx Contact Center CRM solution. KnowledgeBase.net is said...

Captaris, eCopy, Canon align.(Industry Watch)(Brief Article)
June 1, 2004... Captaris (captaris.com) has formed a marketing alliance with Canon U.S.A. (canonusa.com) and eCopy (ecopy.com) designed to improve organizational efficiency by helping customers deliver the right documents to the right people quickly,...

Venetica and IBM partner.(Industry Watch)(Brief Article)
June 1, 2004... Venetica (venetica.com) has announced a marketing and technology partnership with IBM (ibm.com) that enables customers to access and work with a broad range of structured and unstructured information through a single SQL-based query. The...

Stellent releases Version 7.(Industry Watch)(Brief Article)
June 1, 2004... Stellent (stellent.com) has released Version 7 of its Content Integration Suite, giving developers the ability to embed the offering directly into Java applications in order to provide reliable, scalable integration with Stellent Universal...

KMCI offers e-learning.(Industry Watch)(Brief Article)
June 1, 2004... KMCI (kmci.org) will be offering what it says is the first distance learning knowledge management certificate program of its kind in the world. Based on its existing Certificate in Knowledge and Innovation Management (CKIM) program, the CKIM...

Sitescape upgrades its offering.(Industry Watch)(Brief Article)
June 1, 2004... Sitescape (sitescape.com) has launched Forum 7.1, the newest edition of its enterprise collaboration solutions. The company says the latest version includes new capabilities designed to ensure greater enterprise scalability, enhance...

Calendar.(Calendar)
June 1, 2004... July/August 04 Collaborative commerce/e-business Solutions for legal/law firms/corporate counsel XML/content management September 04 KMWorld's Trend-Setting Products of the Year October 04 Records...

A more mobile Sybase.(Industry Watch)(Brief Article)
June 1, 2004... Sybase (sybase.com) has signed an agreement to purchase privately held XcelleNet (xcellenet.com). Sybase says it intends to integrate XcelleNet into its iAnywhere Solutions subsidiary and expects the transaction to close in the second quarter...

Genuosity launches new tools for small businesses.(Industry Watch)(OrderGenerator)(Hummingboard)(Brief Article)
June 1, 2004... Genuosity (genuosity.com) has released two new tools designed to benefit consumers, their network of friends, their favorite local small businesses and their favorite non-profit organizations. OrderGenerator (ordergenerator.com) provides...