KMWorld articles from July 2005

KMWorld archives from July 2005

Cynefin Centre: life after IBM.(international network)(Cynefin Centre for Organizational Complexity)
July 1, 2005... Since gaining its independence from IBM in July 2004, the Cynefin Centre for Organizational Complexity (cynefin.net) has been catalyzing a network of academics and practitioners in diverse fields who see the network as a new way to be more...

Broad suites, compliance rule AIIM.(Association for Information and Image Management)
July 1, 2005... The dominant role of compliance was evident at AIIM 2005, where many product offerings were positioned as solutions for Sarbanes-Oxley, HIPAA and other regulatory requirements. Another clear trend was that software suites are encompassing an...

ERM moves on, but can users?(electronic records management)
July 1, 2005... In spite of high vendor hopes, electronic records management (ERM) technology has failed to deliver any significant growth to the enterprise content management (ECM) market of which it is part. Now, market leaders IBM (ibm.com) and FileNet...

Worldwide enterprise portal software license and maintenance revenue, 2003-2009.
July 1, 2005... Worldwide Enterprise Portal Software License and Maintenance Revenue, 2003-2009 [GRAPHIC OMITTED] Source: IDC

Ace: the helpful search place.(Brief Article)
July 1, 2005... Ace Hardware (acehardware.com) wants to improve customer service and reduce wait times through a new search and navigation platform it is deploying. The solution from Endeca (endeca.com) is expected to help store employees quickly find and...

Step forward for scholars.(News)
July 1, 2005... The University of Virginia Press (upress.virginia.edu) is using an XML content server from Mark Logic (mark logic.com) to support The Dolley Madison Digital Edition, an online academic research tool found at...

Derby delight.(online marketing )(Brief Article)
July 1, 2005... Churchill Downs Inc. (CDI, churchilldownsincorporated.com) is using an on-demand Web analytics service, HBX, from WebSideStory (websidestory.com) to power its new online marketing and CRM initiative. Churchill Downs racetrack, CDI's...

Golden records.(News)(AngloGold Ashanti Australia)(Brief Article)
July 1, 2005... AngloGold Ashanti Australia (anglogold.com) has deployed records compliance management software to meet requirements of the Sarbanes-Oxley Act. The AXS-One Compliance Platform from AXS-One (axsone.com) also is expected to help the company...

Clinically proven document capture.(News)(Brief Article)
July 1, 2005... Lahey Clinic Medical Center (lahey.org) has chosen a document capture software solution to streamline processing and access to medical records. The physician-led, non-profit medical practice is deploying InputAccel from Captiva Software...

MLB scores a DAM slam.(News)(Major League Baseball)(Digital Asset Management)
July 1, 2005... Major League Baseball Advanced Media (MLBAM), the interactive media and Internet company of Major League Baseball, has implemented a new system for editing and managing its growing collection of professional baseball audio and video footage....

Open Standards Benchmarking Collaborative Research: making sense of KM costs.(knowledge management)
July 1, 2005... Despite the widespread popularity of knowledge management principles and initiatives among organizations--and the abundance of guidance in literature--organizations still struggle to find meaningful KM benchmarks that can help determine costs,...

Law firms reinvent KM.(knowledge management)
July 1, 2005... Let's say you've been working on a case for six months and you get a call on a Saturday morning offering your client a settlement. But you need to make a quick decision. Can you get the information you need in order to say yes or no? You need...

Interwoven, Inc.(business management)
July 1, 2005... Interwoven, Inc., provider of Enterprise Content Management solutions for business, enables organizations to unify people, content and processes to minimize business risk, accelerate time-to-value and sustain lower total cost of ownership....

Thomson Elite.(Legal Industry Solutions)(West km Enterprise)(Brief Article)
July 1, 2005... West km Enterprise The leading and only firm-wide, legal-targeted knowledge management solution. West km Enterprise integrates a legal organization's information archive with Westlaw, the legal industry's premier online legal research...

Collaborative commerce revitalizes supply chain.
July 1, 2005... Collaborative commerce software coordinates interactions among suppliers, manufacturers, distributors and retailers to improve acquisition, delivery and payment for goods and services. At the height of the dot.com bubble, it seemed that...

Imaging's strange image problem.
July 1, 2005... I am writing this the evening before traveling to AIIM in Philadelphia. AIIM--the Association for Information and Image Management--along with its co-located OnDemand show--is now North America's largest information technology show, by far...

The current state of OCR.(optical character recognition)
July 1, 2005... AnyDoc Software recently attended a conference of accounts payable professionals, where we sponsored a guest speaker. The speaker provided comment cards for feedback of his performance and content. On one card was a remark that floored me: ...

Paper forms and BPM: have your cake and eat it, too; Embracing rather than replacing paper as an element of the way that business processes run best.(business process management)
July 1, 2005... Let's face it: Paper isn't going away anytime soon. While both the press and software producers have predicted the "paperless office," the production of printed material continues to increase. Whenever I stay at a hotel, a daily newspaper is...

Document imaging and workflow: ECM's workhorses continue to meet new business challenges head on.(enterprise content management)
July 1, 2005... Document imaging and workflow solutions continue to be key components under the enterprise content management (ECM) software umbrella. Despite being a relatively mature technology, imaging and workflow have experienced renewed interest in...

The business imperatives for full color imaging.
July 1, 2005... It is ironic that imaging is the last remaining monochrome (black-and-white) application on the desktop. Virtually all other desktop applications are in color: browsers, word processors, spreadsheets, database tools and so on. This, despite the...

Financial services cope in a paper-intensive world.
July 1, 2005... Companies across the financial services spectrum--banking, insurance, and securities--have recognized the critical role that technology plays in remaining competitive and profitable. However, the reality is that paper still makes up a huge...

What should you consider in an information capture solution?(Buyers Guide)
July 1, 2005... Information capture is typically used in two common business scenarios: * Archiving: Capturing and saving content after a business process has been completed, typically for shared access or for compliance with regulations; and *...

Intelligent data capture: beyond invoice processing.
July 1, 2005... You have probably read many articles espousing the benefits of technology that automates the capture of data from paper-based documents and seamlessly integrates that data with business application software. In fact, according to a recent study...

Enhancing customer communication with forms processing.
July 1, 2005... Customer retention is critical to business success, and in today's environment, it is more important than ever. With more choices and power to shop around, customers have become more sophisticated, demanding personalized, relevant tools and...

Digital mailroom is on track to save $1.5 million: a Captiva success story.
July 1, 2005... American Express is one of the world's leading financial service institutions, managing more than $232 billion in assets. It has enjoyed tremendous cost savings, increased data accuracy and improved client service by automating its financial...

Automated mail classification enables EDM: unstructured document classification tools mature.
July 1, 2005... Throughout the better part of the history of image-based forms recognition, processing unstructured "forms on the fly" was the Holy Grail of forms automation: ever-elusive, more myth than reality, beyond human reach, or at the very least, far...

Creating competitive advantage with a global, scalable imaging system.
July 1, 2005... Organizations across every industry sector and in every size category are grappling with a similar business issue: how to manage and secure rapidly growing information assets and simultaneously make them accessible to an increasingly remote...

Good news, mostly.(Editorial)
July 1, 2005... These are pretty decent times for corporate information managers. We all know that the tools at their disposal have never been better, and a recent study from information industry research and advisory firm Outsell shows that their roles are...

An equal and opposite reaction.(Editorial)
July 1, 2005... I've let my Marxism studies lapse ever since the breakup of the USSR killed all the good job opportunities for career communists, but somewhere someone talks about the dangerous period when the old guard becomes even more old-guard-ish as the...

Apertures of articulation.(Personal Toolkit)
July 1, 2005... While this column typically covers knowledge work hardware or software, this month's offering is a metaphor. Most of us involved in knowledge management would agree that we can be smarter together than we can be individually. We work and...

Capture: a state of change.
July 1, 2005... Paper capture software and services are growing at nearly twice the rate of traditional document management systems, according to our research at Harvey Spencer Associates (hsassocs.com). The connection that used to exist between document...

YMCA of Metropolitan Los Angeles: extending its Oracle investment with Bottomline Technologies.(Imaging Success Stories)(Young Men's Christian Association)
July 1, 2005... Our classic image of the YMCA involves sports leagues, youth activities and community events. What gets overlooked, however, is the picture of a diverse, thriving organization more closely resembling a high-tech manufacturing company in its...

Driven to consolidate accounting functions.(Imaging Success Stories)
July 1, 2005... A Fortune Global 500 conglomerate sought to extend its use of technology to streamline its finance and accounting processes to reveal new efficiencies and lower operational costs. With 66 staff members at over 30 accounting locations...

Mark Logic introduces new server.(MarkLogic Server 3.0)
July 1, 2005... Mark Logic (marklogic.com) has released the latest version of its XML content server. The company reports V 3.0 allows customers to integrate and repurpose content, implement custom publishing applications and create new content products from...

FileNet presents ASAR services.(Active Storage and Retrieval)(Brief Article)
July 1, 2005... On the heels of the release of Version 3.5 of its ECM platform, FileNet (filenet.com) has announced P8 Active Storage and Retrieval (ASAR) services. The company explains that ASAR services enable integration between the FileNet P8 ECM platform...

Verity snaps up Retriever.(Eighty/20 Software Inc. )(Brief Article)
July 1, 2005... In another move in the competitive desktop search field, Verity (verity.com) reports that it has acquired 80-20 Software's (80-20.com) Retriever desktop search product. 80-20 released Retriever in 1999, when it was the first personal...

Lifesaving search.(Vivisimo launches Velocity 4.2)(Brief Article)
July 1, 2005... Vivisimo (vivisimo.com) has unveiled Velocity for Life Sciences (VLS). The company says VLS 4.2 is a search and discovery platform that includes meta-alerts, collaboration, document delivery and advanced reporting capabilities for improved...

Database retrieval.(Mondosoft Inc. launches Database Retrieval Module)(Brief Article)
July 1, 2005... Mondosoft (mondosoft.com) has released a new Database Retrieval Module (DRM) for its MondoSearch customers. The product is designed to meet the needs of e-commerce companies, particularly those with high-turnover online catalogs, multiple types...

Siderean unveils new navigation server.(Industry Watch)(Seamark Navigation Server)(Brief Article)
July 1, 2005... Siderean Software (siderean.com) has introduced the Seamark Navigation Server, what it calls the first turnkey, enterprise-class navigation capability that permits users to "search the way they think" using a natural, intuitive process. ...

Calendar.
July 1, 2005... September 05 KMWorld's Trend-Setting Products of the Year Records management/regulatory compliance October 05 XML/content management Solutions for insurance Nov/Dec 05 Business intelligence/competitive...

Fuego and Proforma team up.(Industry Watch)(Brief Article)
July 1, 2005... Business process management vendor Fuego (fuego.com) has formed an alliance with Proforma Corp. (proformacorp.com), the goal of which is to enable the timely, low-cost development of robust, point-to-point, roundtrip interfaces communicating...

Online news and blog analysis.(Moreover Technologies partner with Cymfony Inc.)(Brief Article)
July 1, 2005... Moreover Technologies (more over.com) and Cymfony (cymfony.com) have announced a partnership to deliver real-time online news and blog content from Moreover into Cymfony's Web-based media intelligence applications. The partnership will...

IT governance and service management.(Computer Associates International Inc. acquires Niku Corp.)(Brief Article)
July 1, 2005... Computer Associates (ca.com) has announced the acquisition of Niku (niku.com), a move CA says gives it a critical IT governance offering in a market segment that is growing faster than the overall software industry. The all-cash transaction is...

Savvion and Satyam form alliance.(Satyam Computer Services Ltd.)(Brief Article)
July 1, 2005... Savvion (savvion.com) and business and IT consulting firm Satyam (satyam.com) have announced an alliance with a focus on offering vertical industry solutions for clients in the services domain. As part of the alliance, Satyam has joined the...