KMWorld articles from January 2005

KMWorld archives from January 2005

Forget what you read: conferences carry on.(intranet conferences)
January 1, 2005... What with Webinars, teleconferences and lectures-on-disc firmly in vogue, the face-to-face conference business may seem quaintly antique. But make no mistake: Conferences still rule. KMWorld & Intranets 2004 (KMWI), held Oct. 26 to 28 in...

A new computing model?(IBM Software Group. Lotus Software launches new software solutions)
January 1, 2005... In November, IBM Lotus (ibm.com, lotus.com) launched a number of new software solutions and products designed to help customers accelerate their migration from traditional, PC-centric computing deployments to standards-based, network-centric...

The road to Istanbul.(Microsoft's new collaborative business environment tool)
January 1, 2005... Technology often creates as many problems as it solves. The more technologies users have available, the more issues arise. Perhaps Microsoft (microsoft.com) had that in mind when it prepared its strategy for real-time communication and...

Cooperative content management.(News)(Land O'Lakes Inc and Stellent GmbH )(Brief Article)
January 1, 2005... Land O'Lakes (landolakesinc.com), a national farmer-owned food and agricultural cooperative, is tackling a variety of content management challenges using technology from Stellent (stellent.com). Curt Doble, director of corporate application...

"Zero-install" call management.(News)(eLoyalty, Internet-based publish-subscribe system)(Brief Article)
January 1, 2005... Office Depot (officedepot.com) wanted to improve the productivity of its seven North American call centers by beefing up responsiveness without overhauling the call management process. The office supply company also wanted the solution to meet...

Smarter communication.(News)(a knowledge management system based on TEXTML Server deployed by Cossette Communication Group)
January 1, 2005... To capture its knowledge, best practices, expertise and know-how, Cossette Communication Group (cossette.com) has deployed a knowledge management system based on TEXTML Server from Ixiasoft (ixiasoft.com). The solution provides the Canadian...

A picture-perfect workflow.(News)(National Gallery using business process management software)
January 1, 2005... The National Gallery (nation algallery.org.uk) in London--which houses a renowned collection of Western European paintings--is home, too, to some new business process management (BPM) software. The National Gallery's Photographic Department...

Healthier OCR at BCBS.(News)(BlueCross BlueShield of Tennessee deploys optical character recognition)
January 1, 2005... With its volume of paper claims ever-increasing, BlueCross BlueShield of Tennessee (bcbst.com) embarked on an enterprisewide system for converting paper claims to electronic forms. The company decided to deploy an optical character...

Knowledge management--past and future.
January 1, 2005... KM has had its ups and downs, and the last few years have been particularly tough. Through economically difficult times, undertakings such as KM can seem a luxury, not an essential. Since 2001, we have seen management practice and IT focus on...

Interwoven, Inc.(Visionary Statement)(Brief Article)
January 1, 2005... Content is the lifeblood of virtually any business, and to effectively profit on their content, enterprises are embracing proven vertical-oriented business solutions to solve specific business challenges, such as document management and...

ServiceWare Technologies, Inc.(Solutions-to-watch)(Brief Article)
January 1, 2005... Service Ware Enterprise enables organizations to capture their most critical asset--knowledge--reducing service and support costs. Powered by the Cognitive Processor[R], a patented, adaptive search technology that learns, ServiceWare Enterprise...

SER Solutions, Inc.(Solutions-to-watch)(Brief Article)
January 1, 2005... E-Mail, Desktop, and Enterprise Search Solutions Tired of the promises made by other solutions that still rely on dated keyword search technologies? Have the new freeware offerings from brand name companies left you feeling a bit less than...

TOWER Software.(Solutions-to-watch)(TRIM Context)(Brief Article)
January 1, 2005... TOWER Software, a leading enterprise content management (ECM) provider, delivers electronic document and records management (EDRM) solutions. The award-winning TRIM Context[R] solution is a single, integrated platform that manages business...

A model performance from BPM.(business process management)(Cover Story)
January 1, 2005... Before implementing a business process management (BPM) system, organizations generally develop a model that provides a visual representation of the system to make sure all the pieces of the process are logically connected and work together...

Appian Corporation.(BPM Solutions)(www.appiancorp.com)(Brief Article)
January 1, 2005... Appian Enterprise 4 BPM Suite [ILLUSTRATION OMITTED] Appian Enterprise 4 provides comprehensive support for the three critical areas necessary for building and deploying advanced business applications--process, knowledge, and...

Exact Software North America.(BPM Solutions)
January 1, 2005... e-Synergy[R], from Exact Software[TM], is a comprehensive business management solution that provides organizations with real-time financials, multi-site reporting, workflow, and knowledge management capabilities. Employees, customers and...

Global 360.(BPM Solutions)(Brief Article)
January 1, 2005... Global 360, Inc., is a leading provider of business process management and analytic solutions for Global 2000 organizations. Global 360 provides organizations with a competitive edge by automating, measuring and improving resource-intensive...

Stellent, Inc.(BPM Solutions)(Brief Article)
January 1, 2005... Stellent, Inc. (www.stellent.com) is a global provider of content management software solutions that drive rapid success for customers by enabling fast implementations and generating quick, broad user adoption. With Stellent, customers can...

Metastorm.(BPM Solutions)
January 1, 2005... Metastorm's Business Process Management (BPM) software suite, e-Work[R] provides an enterprise platform on which solutions can be quickly and easily deployed and customized to meet the unique and dynamic process needs of any organization....

Ultimus.(BPM Solutions)(Brief Article)
January 1, 2005... Ultimus is a global BPM software company that delivers the shortest time to value for business process automation and improvement efforts. Hundreds of customers worldwide have successfully deployed Ultimus based solutions. Powered by...

Controlling application sprawl.(News)(software deployed by Woori Bank to improve production research and consolidate application sprawl)(Brief Article)
January 1, 2005... A large bank in Korea has deployed software to improve production research and consolidate application sprawl. Woori Bank (wooribank.com) is using Plumtree (plumtree.com) Enterprise Web Suite for 13,000 employees across 15 global bank branches....

Navigating Walgreens.(News)(Brief Article)
January 1, 2005... Customers to the Walgreens.com online pharmacy and drugstore are using a new search solution to shop more easily for products and to find general information about the site. Walgreen Company has selected Endeca (ende ca.com) InFront to provide...

RSS--Spread the word: there's this thing called the Internet out there--and it's way too big for any one person. RSS can help you chop it down to size.(Really Simple Syndication)
January 1, 2005... The Internet is a wonderful resource for research. Without belaboring the obvious, I know people (myself included) who have written books using nothing but data pulled off the Net. Our research strategy was simple--use Google (google.com) to...

Mom's unimprovable cherry pie ... and why everything else needs work.(business process management)
January 1, 2005... My mom had a process for making pies that no software could have improved. I happened to be born on February 22nd, which is a birthday I share with George Washington. So on my birthday, I never got cake. I got cherry pie. (Get it?). But I...

BPM templates: implementing best practices in record time.(business performance management)
January 1, 2005... "Improve operational efficiency... Apply proven best practices... Cut IT project timelines..." Laudable goals, but are they really attainable? The answer is yes. During the past decade, many businesses have implemented workflow...

The best process wins: measuring the value of business process management.
January 1, 2005... Is BPM Nirvana or Not? Business process management (BPM) and the software that supports it are capturing the attention of organizations around the world at an increasingly rapid pace. Why? Because the value that can be derived from...

Enterprise BPM Suites: next-generation process automation.(business performance management)
January 1, 2005... Business process management (BPM) software is being used today--in a wide variety of industries--to automate internal business processes, increase productivity, and help organizations avoid unnecessary spending. However, business users are...

Achieving rapid success with business process management.
January 1, 2005... Companies today are faced with pressure from corporate executives, stockholders and competitors to achieve more with less--higher revenues, increased profitability and stronger productivity--from all departments. Few companies have the ability...

Six critical BPM capabilities close the loop for success.(business process management)
January 1, 2005... Many BPM solutions are beginning to sound very similar, while most are missing key components that are mandatory for a true end-to-end solution. These key components are often glazed over under the rubric of "analytics," but the devil, as they...

Business process management: taking ERP beyond departmental and data-centric boundaries.(Enterprise resource planning)
January 1, 2005... In today's global enterprise, numerous business processes occur each day that are outside the scope of ERP--from filling out a purchase request, to interacting with business partners, to assigning documents for review and approval: the...

Healthcare provider saves thousands: a Geac success story.
January 1, 2005... Lee Memorial Health System (www.leememorial.org), one of the largest public health systems in Florida, identified two projects it needed to undertake: making master patient information readily available to users; and streamlining its new...

Dashboard development and deployment: a methodology for success.
January 1, 2005... A dashboard is a vital tool for monitoring the daily health of your organization. From a single interface, decision makers have access to key performance indicators (KPIs)--actionable information that can be used to effectively guide and track...

BPM: the strategic tip of enterprise computing.(business process management)
January 1, 2005... Chess is the ultimate game of strategy. Players have lots of options, but choosing the right one involves thinking about the downstream consequences of each. Make the wrong move and a key piece is sacrificed. Process management is no...

ECM--still plenty of room.(From The Editor)(enterprise content management)
January 1, 2005... Any regular reader of KMWorld knows how highly we regard content management and all its associated technologies. Content is king, or, in my view, queen (at least in terms of a chess analogy, it's far more flexible than the relatively sedentary...

The silence of the Web.(Column)
January 1, 2005... I'm going to tell you something I'm not proud of. But that's exactly why I'm telling you. Here goes: I sort of kind of believe that President Bush was wired with a radio receiver during that first debate. I have zero interest in convincing...

2004 Promise & Reality winners.(awards)
January 1, 2005... One of the best things about the KMWorld Promise and Reality awards is the opportunity they afford us to take a look at knowledge management-in the largest sense of the term--and get a snapshot of where vendors are headed with their solutions...

The automated document Part 2--advanced automated documents: active documents are evolving not only new programmability but also complex interactivity. The result is better productivity.
January 1, 2005... When most of us think of a document, we envision an electronic replica of printed material that's viewable, editable and routable. Furthermore, we think of the document as distinct from the application in which it resides. When data in a field...

Entopia launches K-Bus 3.(Industry Watch)(Information management software)
January 1, 2005... Entopia (entopia.com) has released K-Bus 3, the latest version of its software infrastructure, which is designed to deliver third-generation information discovery. The company reports K-Bus 3 is the only comprehensive infrastructure that...

Hyperwave releases eLearning Suite.(Industry Watch)(Hyperwave eLearning Suite 2.0)(Brief Article)
January 1, 2005... Hyperwave (hyperwave.com) has released eLearning Suite 2.0. The company explains that its seamless integration into the Hyperwave ECM infrastructure allows faster, decentralized course production, provides audiovisual support for course...

SiteScape acquisition expands capabilities.(Industry Watch)(Imidio)(Brief Article)
January 1, 2005... SiteScape (sitescape.com) announces acquisition of Imidio (imidio.com), developer of Zon, a collaboration solution that unifies instant messaging, chat, teleconferencing, Web conferencing and presence. Zon will be fully integrated within...

Percussion focuses on mid-tier ECM.(Industry Watch)(enterprise content management)(Percussion Software's Rhythmyx 5.5)(Brief Article)
January 1, 2005... Percussion Software (percussion.com) has introduced Version 5.5 of its Rhythmyx enterprise content management (ECM) solution. Rhythmyx 5.5 is tailored for organizations of any size that share the mid-tier market's need for the right balance...

Keeping active with IDOL.(Industry Watch)(IDOL Enterprise Desktop Search )
January 1, 2005... Autonomy (autonomy.com) has launched IDOL Enterprise Desktop Search with Active Folders, which brings together a wide variety of information ranging from office documents, e-mail, Web sites, news and multimedia content from multiple locations...

Office supplies and tools.(Industry Watch)(Brief Article)
January 1, 2005... Factiva (factiva.com) has released a new suite of solutions for Microsoft Office 2003 and SharePoint Products and Technologies. The company reports that the new solution pack for Microsoft Office 2003, Windows SharePoint Services and Microsoft...

Bottomline enhances offerings.(Industry Watch)(Bottomline Technologies )(Brief Article)
January 1, 2005... Bottomline Technologies (bottomline.com) reports it has enhanced and expanded its financial business process management (fBPM) solutions, which are designed to streamline paper-driven, order-to-cash and purchase-to-pay processes. Deployable...

Ness Technologies introduces RecoFile.(Industry Watch)(Brief Article)
January 1, 2005... Ness Technologies (ness.com) has announced RecoFile, a records management solution for the public and commercial sectors. Developed by Ness' Eastern European division in Czechoslovakia to meet that country's requirements, RecoFile can be...

Blogging goes big time.(Industry Watch)(Brief Article)
January 1, 2005... Traction Software (tractionsoftware.com) introduces TeamPage and Communicator 3.5 enterprise Weblog software. Improvements include: Built-in WebDAV support--V 3.5 provides seamless support for creating, editing and versioning files attached...

Partnering for publishers.(Industry Watch)(Mark Logic )(Brief Article)
January 1, 2005... Mark Logic (marklogic.com), developer of what it claims is the first enterprise-class database designed for content, and Really Strategies (reallysi.com), a provider of content solutions and services to content-centric companies, have signed a...

Vivisimo announces Velocity.(Industry Watch)(Brief Article)
January 1, 2005... Vivisimo (vivisimo.com) has released Velocity, which it describes as a highly customizable enterprise software that combines dynamic clustering, search and metasearch into one solution. It further explains that Velocity lets enterprise...

Calendar.(Brief Article)(Calendar)
January 1, 2005... February 05 Enterprise application integration/Web services/portals Solutions in healthcare and managed care March 05 Enterprise content and document management "100 Companies That Matter" special report April 05 ...