KMWorld articles from January 2004

KMWorld archives from January 2004

Tackling a unified KM framework.
January 1, 2004... Nothing like it had been tried before. More than 40 people (a who's who in KM) gathered recently to discuss the daunting goal of trying to establish a global, unified framework for KM. Why daunting? Because of the proliferation of books,...

Merger creates largest CM company.(Brief Article)
January 1, 2004... This fall has been a busy time for Open Text (opentext.com). First it acquired Gauss (gauss.com), and now everything is falling in place for the Ixos (ixos.com) acquisition. What's it mean? Well, for one thing, the new combined company will be...

Search: holy grail of KM?
January 1, 2004... At October's KMWorld & Intranets 2003 exposition, more than half the exhibiting companies identified themselves as "enterprise search" providers. Besides playing hell with our category listings, that overwhelming imbalance posed a huge...

Help for those who need it.(News)(Brief Article)
January 1, 2004... The Florida Department of Children and Families (DCF, state.fl.us/cf_web) is using new technology to enhance the services it provides to the state's most vulnerable citizens, including abused and neglected children and the elderly and disabled....

Mounting the EPM challenge.(News)(Enterprise Project Management)
January 1, 2004... When you think of quality outdoor products, a handful of vendors come to mind. One of them, Recreational Equipment Inc. (REI, rei.com)--founded more than six decades ago as a consumer co-op by a group of Pacific Northwest mountaineers--is...

High-octane boost.(News)
January 1, 2004... A designer and manufacturer of high-performance racing engines is rallying its supply chain with a technology boost. Cosworth Racing (cosworth.com) has implemented enterprise content management software to ease collaboration and management of...

Speeding auto claims.(News)
January 1, 2004... A company that specializes in extended service contract programs for automobiles is improving service by cutting its claims processing time. The Protective Group (protective.com) has automated its data capture system, which involves processing...

Wolverines in the know.(News)(University of Michigan makes digital resources more readily available)
January 1, 2004... One of the country's leading public universities, the University of Michigan (umich.edu), is creating "the classroom of the near future," in which students and faculty can access audio, video, animation and other rich media as easily as they...

BPM: not just for the big kids on the block.
January 1, 2004... Business process management (BPM) solutions are most often associated with large enterprises having complex business procedures. Indeed, such companies have been successful in using BPM to reduce cycle time and improve consistency in their...

Knowledge management: portal for corporate espionage? Part 2--who spies? How can enterprises be knowledge-enabled yet knowledge-secure?
January 1, 2004... So who are the potential spies? Who is in a position to use KM as a gateway to the things a company must protect? [ILLUSTRATION OMITTED] Employees: Anyone who has worked for a firm or is currently employed may be a suspect in the theft...

KM past and future--changing the rules of the game.
January 1, 2004... In the last decade, knowledge management has developed into a substantial body of insight into some of the fundamental challenges facing modern organizations, including the management of intellectual and social capital, the promotion of...

RetrievalWare[R] 8.(Solutions-to-Watch in 2004)
January 1, 2004... THE POWER TO DISCOVER Convera's RetrievalWare 8 search and categorization solutions maximize customer ROI on their enterprise information by providing fast, personalized searches. RetrievalWare lets users view results in a manner that is...

Inxight SmartDiscovery.(Solutions-to-Watch in 2004)
January 1, 2004... Inxight SmartDiscovery is the most powerful information discovery solution available, enabling organizations to extract maximum value from a vital, yet underutilized asset--unstructured data. Its advanced services including search, entity...

ePeople Teamwork.(Solutions-to-Watch in 2004)
January 1, 2004... "2003 KM Promise Award winner ePeople delivers enterprise software solutions that enable customer teams in Support. Sales, Service and Development to turn informal interactions into valuable, reusable corporate knowledge. The ePeople Teamwork...

LEGATO's ApplicationXtender.(Solutions-to-Watch in 2004)
January 1, 2004... LEGATO's ApplicationXtender is the heart of a complete, fully integrated suite of Enterprise Content Management solutions. ApplicationXtender gives you more control of your information, so you have better control of your business. With...

ServiceWare Technologies, Inc.(Solutions-to-Watch in 2004)
January 1, 2004... ServiceWare Technologies, Inc. is a leading provider of knowledge-powered applications for customer service and IT support. ServiceWare's problem resolution software. ServiceWare Enterprise[TM], enables agents and end-users to quickly find...

TheBrain.(Solutions-to-Watch in 2004)
January 1, 2004... BrainEKP[TM], TheBrain's Enterprise Knowledge Platform[TM] Visual Search, Complete Knowledgebase Authoring, and Data Integration Create one view of all information and thinking that extends across data sources and applications. *...

Staffware's Business Process Management (BPM).(Solutions-to-Watch in 2004)
January 1, 2004... Staffware's Business Process Management (BPM) software automates and manages the critical processes at the heart of the world's leading organizations. Recognized by Gartner as a pure-play BPM leader, the Staffware Process Suite enables the...

TOWER Software.(Solutions-to-Watch in 2004)
January 1, 2004... TOWER Software, a leading enterprise content management (ECM) provider, delivers electronic document and records management (EDRM) solutions. The award-winning TRIM Context[R] solution is a single, integrated platform that manages business...

Collaboration.(Roundtable Discussion)(Panel Discussion)
January 1, 2004... KMWorld recently hosted a roundtable discussion on collaboration, which included Mike Gotta, senior VP, and principal analyst at the META Group (metagroup.com); Kevin McCort, chief of staff at CARE Canada (care.ca); Jose Garcia, products...

BPM: maturing toward a "process nirvana".
January 1, 2004... You would expect a group of business process management (BPM) software vendors to extol the virtues of BPM as the greatest thing since sliced money. But a particularly thoughtful group met by phone in October to explore the growing market...

Process this ... BPM is more than just workflow.
January 1, 2004... In recent years, there has been a great deal of emphasis on the processes that guide how companies deliver goods and services. Many subscribe to the views cited by Jack Welch, former CEO of General Electric, who believes the power of your...

Business process management: practical applications yield fast ROI.
January 1, 2004... After an era of engaging in long, expensive and ineffective efforts at business process re-engineering (BPR), organizations every-where abandoned BPR in favor of packaged applications that could automate business processes. Organizations...

Better control over your information through BPM.
January 1, 2004... Recently, a former CEO of a major healthcare services provider was indicted on charges of fraud and violations of the Sarbanes-Oxley Act related to signing off on false corporate statements. This sends a wake-up call to every CEO and CFO in...

Ease of integration: a key principle for BPM.
January 1, 2004... If you believe the industry analysts, business process management (BPM) is already a billion dollar industry. But even if you are skeptical of the true size of the market, it will not be long before BPM concepts will change the way your company...

Alphabet soup--making sense out of stew!
January 1, 2004... You are the typical corporate decision maker--too many things to do, not enough time, too little or too much information to support your decision making processes. What place does technology have in helping you through your day? How do you make...

Supporting BPM teams.
January 1, 2004... A key element for success in most BPM projects is to assemble a team for designing, building, modeling, optimizing and deploying business processes. An effective BPM team is made up of people from around the organization, each of whom plays an...

Complete Business Process Management.
January 1, 2004... Business Process Management (BPM) paves the way for organizations to improve efficiency and drive profit. BPM delivers maximum utility of legacy systems, real time awareness of business activity, and a method for revolutionizing the way work...

Time for good news.(From the Editor)(company forecasts)(Editorial)
January 1, 2004... You could feel it walking the exhibit hall floor at our conference in Santa Clara--optimism, and not the guarded variety, about the IT business in 2004. People were talking about budgets they would be spending to reach their very specific...

The slippery slope of learning.(From the Editor)(Editorial)
January 1, 2004... A couple of days before I wrote this, the Supreme Judicial Court of the Commonwealth of Massachusetts ruled that barriers to gay marriages violate the state constitution. Now, I don't care what you think about this issue--actually, I care a lot...

Publishing is shaping corporate culture.(From the Editor)(Editorial)
January 1, 2004... For years, knowledge management has floundered on technology's inability to transform knowledge management theory into a bankable reality. IT systems used for KM in major institutions don't allow individuals to create, store and share...

Packaged composite applications emerge.
January 1, 2004... Packaged composite applications (PCAs) represent new opportunities for software and services vendors alike. Enterprise portal software users benefit when access to information and applications is provided within the context of a business...

KMWorld & Intranets 2003 review: the KMWorld awards--celebrating knowledge management.(Brief Article)
January 1, 2004... Presented at the KMWorld & Intranets Conference in Santa Clara in October, the KM Reality and KM Promise awards are designed to recognize an organization successfully implementing a KM initiative and a vendor whose offering(s) show tremendous...

Uncovering buried treasure: intellectual capital management systems identify licensing opportunities and misuse of patents.
January 1, 2004... Why are the Microsofts of the world often considered more valuable than the General Motors? The answer: because knowledge is king when it comes to a company's assets. While most companies identify intellectual assets as patents, copyrights...

Entopia integrates search and expertise ID.(Industry Watch)(Brief Article)
January 1, 2004... Entopia (entopia.com) has integrated its Knowledge Locator solution into the Microsoft Office System programs Word 2003 and Outlook 2003. The Entopia Knowledge Locator is tightly coupled through Web services to allow knowledge workers to find...

Canto delivers Cumulus 6.(Industry Watch)(Brief Article)
January 1, 2004... Designed with ease of use in mind, Cumulus 6 from Canto (canto.com) is available in single-user, workgroup and enterprise versions. Cumulus 6 allows all assets to be managed and made accessible centrally in one window, enabling creation of...

CAD for WorkSite.(Industry Watch)(Brief Article)
January 1, 2004... iManage (imanage.com) has released CADLink iManage WorkSite MP, a solution that integrates leading computer-aided design (CAD) applications into the iManage platform. Designed to help engineers leverage content management functionality from...

Express delivery.(Industry Watch)(Rhythmyx Express Portal from Percussion Software Inc.)(Brief Article)
January 1, 2004... Percussion Software (percus sion.com) introduces the Rhythmyx Express Portal, which is described as a workgroup, rather than enterprise, portal designed to achieve standard portal benefits in a fraction of the time and cost. Rhythmyx Express is...

Tools for e-government.(Industry Watch)
January 1, 2004... Convera (convera.com) reports its new Taxonomy Workbench will help government agencies comply with the E-Government Act of 2002. Through customized taxonomy creation, the Workbench is said to allow agencies to improve the way public information...

Heavy metal.(Industry Watch)(Stellent uses Corel software)
January 1, 2004... Stellent (stellent.com) reports it has integrated Corel (corel.com) XMetaL into its Universal Content Management platform. Stellent says the move is designed to expand its existing strong XML functionality to meet increasing customer demand for...

Verity unveils customizable taxonomies.(Industry Watch)(Brief Article)
January 1, 2004... Verity (verity.com) has released six customizable classification structures designed to speed and simplify the organization and management of content in large-scale global enterprises. Each of the taxonomies, together with Verity...

Calendar.(Brief Article)(Calendar)
January 1, 2004... February 04 Enterprise application development/Web services Solutions in healthcare and managed care March 04 Enterprise content and document management KMWorld's "100 Companies That Matter" special report April 04...