KMWorld articles from February 2007

KMWorld archives from February 2007

Capture: front and center.
February 1, 2007... Kofax (kofax.com) has launched a strategy aimed at transforming information capture from a centralized back-office process to an everyday front-office activity that encompasses the intelligent capture and exchange of information from within...

Search: an interesting muddle.
February 1, 2007... In December, IBM (ibm.com) and Yahoo (yahoo.com) released their joint search engine, OmniFind Yahoo Edition, adding confusion to the chaos already reigning in the search engine software market. This search engine is a free download from...

The KM integration challenge.
February 1, 2007... As an IT technologist and venture capitalist focused on KM technologies, I have identified, evaluated and/or invested in dozens of products and technology companies over the past 20 years. The list is wide and varied, and includes capabilities...

Worldwide talent management market.
February 1, 2007... 2006 $2.3 billion 2009 $4.9 billion Source: Forrester

Improving staff search resources.(News)(Brief article)
February 1, 2007... The editorial staff of U.S. News & World Report (usnews.com) will benefit from a new enterprise search platform that will improve and optimize search engine resources. The news organization has chosen Vivisimo (vivisi mo.com) Velocity to help...

BPM supports bioscience research grants.(News)
February 1, 2007... To allocate funds more efficiently to research scientists and to increase the frequency of its grant applications, the Biological and Biotechnological Research Council (BBSRC, bbsrc.ac.uk) has implemented a business process management (BPM)...

Customers come first.(News)
February 1, 2007... Speakeasy (speakeasy.net), a large broadband services company, has chosen a customer interaction management system to improve customer service. Speakeasy has deployed Talisma (talisma.com) Knowledgebase because of such features as...

Premera's foundation for content.(News)
February 1, 2007... Premera Blue Cross' (pre mera.com) four public Web sites, seven portals, company intranet and Health Insurance Portability and Accountability Act (HIPAA) document repository are being powered by Stellent (stellent.com) Universal Content...

Hospital IT departments prescribe portals for physicians: will making data more readily accessible lead to efficiency gains and clinical improvements?
February 1, 2007... Virginia Commonwealth University Health System (vcuhealth.org) already has sophisticated electronic medical record (EMR) systems. The regional teaching hospital has been recognized in the past as one of the "most wired" healthcare institutions...

Decision support systems prove vital to healthcare.
February 1, 2007... Doctors on TV might get the diagnosis wrong a few times to fill up the broadcast hour, but in real life, things go much better if the doctor is right the first time. Information systems that bring medical and patient information to physicians...

Service-oriented architecture evolves: once vendors pushed SOA at potential customers, but now buyers actively seek it.
February 1, 2007... When a telecommunications company renews a calling card, the process has historically involved knowledge workers in billing, customer service and several other departments within the company each updating their records, a cumbersome process for...

KANA Software.(DIRECTORY SOA SOLUTIONS)
February 1, 2007... E-Service solutions that set your customers free. When is email support more than email support? When it's part of a multi-channel solution that gives your customers the freedom to choose the service they want, how and when they want it....

Kofax: Document Scan Server.(DIRECTORY SOA SOLUTIONS)
February 1, 2007... The Kofax Document Scan Server embodies both the movement to automate document-centric business processes and the shift to enabling applications as services. Designed for organizations that need to scan documents at the point of creation,...

KM Promise and Reality award winners.
February 1, 2007... We've been paying tribute to companies with our KM Promise and Reality awards at the KMWorld Conference since 2001, and in those years, we've seen a steady increase in both the volume and, especially, the quality of the nominations. More...

Still a good ride for IT.(From The Editor)(information technology)
February 1, 2007... Look to a solid half-decade ahead for worldwide information technology spending. That's what IDC tells us to do in a new study it has released. In fact, the analysts say that annual spending around the globe will top $1.48 trillion in 2010, up...

The real difference between the two 2.0s.(Opinion)
February 1, 2007... Tim O'Reilly reports that the concept of "Web 2.0" arose from a whiteboarding session in which folks started coming up with pairs that illustrate where the Web was and what it's become: From Britannica Online to Wikipedia, mp3.com to Napster,...

Making knowledge-informed decisions in a flat world.(The Future of the Future)
February 1, 2007... In a flat world, strategic decisions are more complex, involve greater risk and must be made faster and better. Strategy used to be synonymous with long-term planning, spanning years, even decades. The problem is that today's business...

Hosted or outsourced services: a readers' survey special report.(KM World Readers' Special Report Poll)
February 1, 2007... To "buy" or to "rent"--that's the age-old question. But only recently has the dilemma applied to the deployment of many, if not most, of the business application software decisions facing managers today. We wanted to gauge the "comfort level"...

Semantic Web holds promise for KM.
February 1, 2007... The Semantic Web is relevant to knowledge management because it has the potential to dramatically accelerate the speed with which information can be synthesized, by automating its aggregation and analysis. Information on the Web now is...

E-discovery made more simple.(Industry Watch)(Recommind launched new version of MindServer platform)(Brief article)
February 1, 2007... Recommind (recommind.com) has launched a new version of its MindServer platform, which includes new e-discovery functionality that enables enterprises to quickly and easily locate electronically stored information (ESI) that must be preserved...

Integrify enhances V. 4.0.(Industry Watch)(Integrify Software )(Brief article)
February 1, 2007... Integrify Software (integri fy.com) has developed a number of enhancements to Version 4.0 of its software in response to the needs of current customers utilizing the solution. The company reports that new features include private messaging,...

Merchandizing analytics.(Industry Watch)
February 1, 2007... Mercado (mercado.com) announces that its search and merchandising solution is immediately available for automated integration via Omniture (omniture.com) Genesis, a new program designed to reduce the complexity of measuring online marketing...

E-mail intelligence.(Industry Watch)(Litigation Support )(Brief article)
February 1, 2007... Litigation Support (docu logix.com), a provider of litigation support services for law firms and corporate legal departments, has released DocuLogix, a secure, Web-based, enterprise-grade e-mail intelligence platform. The company explains...

SMB content security.(Industry Watch)(small and medium businesses, Code Green Networks)
February 1, 2007... Code Green Networks (codegreen networks) has released the Content Inspection Appliance 1500 (CI-1500) for small and midsize organizations in business and government. Code Green reports the CI-1500 enables IT and security managers to easily...

Clarification.(Correction notice)
February 1, 2007... Clarification: Space constraints prohibited us from adding an important caveat to Jonathan Spira's article on page 1 of the January issue about the newly amended Federal Rules of Civil Procedure (FRCP) concerning electronically stored...

Calendar.(Calendar)
February 1, 2007... March 07 Enterprise content and document management "100 Companies That Matter" special report April 07 Search E-mail management Solutions for local/state government May 07 Records management Solutions for...

Email: unsticking the glue: two personal perspectives on a global phenomenon.
February 1, 2007... For me, the tipping point happened right around 1992-93 maybe. Until then, we had been using little "chat" programs to send short text messages to one another on our office LAN. Useful. Limited. Sort of cool. But having a public email...

Efficient and cost-effective email management with XML.
February 1, 2007... Complying with mandated e-discovery requirements necessitates the use of XML platforms for optimal email management and storage. Multiple factors exist regarding how organizations approach archiving email in terms of their overall email...

Facing the changes in the Federal Rules of Civil Procedure.
February 1, 2007... Important changes in the rules around electronic discovery that took effect on December 1, 2006 will forever transform the way you manage your electronic content. These changes came in the form of amendments to the Federal Rules of Civil...

Crashing the inbox: managing email in today's information age.
February 1, 2007... Take a look at your email inbox right now... go ahead, and see how many emails are in your inbox. 100? 500? 2,000? 4,000? Are all of the emails organized in a manner that allows you to easily find what you want? Or are just a scattered few of...

Customer experience and predictive analytics.
February 1, 2007... It's no secret that using traditional ways to distinguish yourself in the marketplace is becoming more and more difficult. As a result, businesses are recognizing the importance of improving the customer experience in order to win and retain...

Correction.(Correction notice)
February 1, 2007... In the January issue of the KMWorld White Paper, "Best Practices in Business Process Management," we included the wrong photograph of Michael Beckley, Appian co-founder and vice president of product strategy. Here's his real photo. We regret...

Pushing the document up the value chain.(A CONVERSATION WITH ... DANIEL LUCARINI, CAPTARIS)(Interview)
February 1, 2007... On the section of the Captaris, Inc., website (www.captaris.com) that highlights its products in the fax server market, there's a game called "Eliminate Your Fax Machines." I couldn't resist. It's a basic point-and-click shoot 'em up. Fax...

Bridging the gap: the challenges of the paper-to-digital divide.(Focus On)
February 1, 2007... The technology for scanning paper documents and using computer networks for paperless workflows has been around for almost 20 years now. The paperless office concept has been around even longer. Companies that sell imaging solutions and an army...

Bridging the gap: solution profiles.(Captaris Inc.)
February 1, 2007... Regional Medical Center Challenge: Paper files hampered retrieval and HIPAA compliance Solution: Captaris Alchemy and RightFax Integration: Dictaphone; Dairyland Healthcare Solutions Results: Cut retrieval time in half; saves...

Distributed scanning goes "back to the future" with fax: easy to use, familiar and inexpensive, fax continues to prosper.
February 1, 2007... To paraphrase Mark Twain, the rumors of faxing's death have been greatly exaggerated. The recently published "Davidson Report on Computer-Based Fax Markets" found that computer-based faxing is expected to grow at an average rate of 8.2% over...