KMWorld articles from February 2006

KMWorld archives from February 2006

Storage & ECM.
February 1, 2006... We devote a tremendous amount of coverage to enterprise content management (ECM)--after all, content is at the very heart of the agile knowledge upon which we all depend. We don't, however, cover storage--it, well, just takes too much room...

CM: reaching the next level.(Trend Watch)
February 1, 2006... In spite of the ongoing efforts of vendors and user organizations, the management of non-structured data (content) continues to be a problem, with significant impact. Yet evidence indicates that content management (CM) is being deployed more...

A business plan for disaster.
February 1, 2006... As a result of the three-day New York City transit strike in December, the millions of commuters who regularly travel into Manhattan or throughout the five boroughs had to find an alternate means of transportation or an alternate workplace. As...

Creating a more robust intranet.(News)
February 1, 2006... The San Mateo County Human Services Agency (co.sanmateo.ca.us) in California is using Stellent's (stellent.com) Universal Content Management solution to help comply with government regulations, as well as to reduce costs and improve customer...

Problem resolution 101.(from Skywire Software)(Brief Article)
February 1, 2006... The University of Arkansas (uark.edu) is using a knowledge management and Web self-service application to improve communications for students, faculty and staff. The new system--Answer Suite from Skywire Software...

Reducing risk.(News)(Distant Early Warning methodology)(Merchant International Group)(Factiva)(Brief Article)
February 1, 2006... The Merchant International Group (MIG, merchantinternational.com), a strategic research and corporate intelligence company, wanted to provide its corporate and government clients with early warnings on factors that could create instability and...

BI at Burt's Bees.(News)(Business Intelligence implemented)
February 1, 2006... "Honeycomb--the Bee's Eye View" is what Burt's Bees (burtsbees.com) is calling its new business intelligence (BI) initiative. The company has implemented a solution from Business Objects (businessobjects.com) for sales, marketing, finance and...

Understanding open source, Part 1.
February 1, 2006... Open source software is big news right now. We've heard from big-name corporations who support it (like Novell, novell.com, and IBM, ibm.com) and oppose it (like Microsoft, microsoft.com). A number of high-profile intellectual property battles...

Agile online marketing.(News)
February 1, 2006... To improve its online business and marketing agility as well as competitive advantage, JetBlue Airways (jetblue.com) is standardizing on enterprise content management (ECM) software from Interwoven (interwoven.com). The airline company is...

Information sharing speeds healthcare advances.(Avian Flu prevention )
February 1, 2006... An avian flu pandemic could infect 90 million people in the United States and kill 2 million, according to a study released in December by the Congressional Budget Office (CBO, cbo.gov). The economic effects could be equally devastating, with a...

Tools for the world-weary knowledge worker.(Personal Toolkit)(Product/Service Evaluation)(Column)
February 1, 2006... You are reading this column in February, but I'm writing it in December, so I have an urge to write a gift guide-style roundup of cool tools. This is not only because of the holiday season, but because I just finished a grueling four-month...

Email: the good, the bad and the unruly.
February 1, 2006... The only things that are certain are death, taxes and that some guy from Nigeria wants to put $10 Million US into your bank account. And if you're smart enough, you can skip the taxes part. It will come as no surprise to anyone that email...

Managing email: from compulsory to competitive advantage.
February 1, 2006... The popular business drivers for email management have centered on the "you gotta, you'd better, or else" justification. If the volume of email isn't a compelling enough reason to focus on the problem, the compliance age ushered in with the new...

A view on email management: balancing multiple interests and realities of the workplace.(Company Profile)
February 1, 2006... For several years now, email has been a real hot-button issue in the world of records management (RMA), particularly within the broad context of compliance, liability and knowledge management. Issues such as email storage and disk space usage,...

Email discovery: worst-case scenarios versus best practices.
February 1, 2006... Email has not only evolved into a primary form of business communication, but also has become a primary weapon in a prosecutor's arsenal. A 2004 survey of 840 US companies, co-sponsored by the ePolicy Institute, found that 21% of respondents...

Email management: a critical component of a compliance framework.
February 1, 2006... From the Sarbanes-Oxley and USA PATRIOT Acts to US Food and Drug Administration (FDA) approvals and US Environmental Protection Agency (EPA) regulations, government is increasingly legislating how companies run their businesses. Complying with...

Email: no longer a lightweight communication tool.
February 1, 2006... I remember the thrill of turning on my computer in the morning and checking to see if I had received any email. For most of us, those early days were exciting and fun, as we discovered a new tool to stay in touch with family and friends, found...

Protecting email? Protect the data first.
February 1, 2006... "I am sorry but our mail system is down. Could you call back later?" The above quote may sound overly dramatic, but chances are it also rings true. Email has gone from being a "nice to have" to being the one application that is shared and...

Email service--it's not just another phone call.
February 1, 2006... When the first email was sent in 1971, what started as a way to send files to network printers has become the definitive communication tool of our generation. Today, email is everywhere, with estimates of more than 650 million users worldwide...

Email archiving: analyzing the return on investment.
February 1, 2006... Almost every corporation in the world today has an email problem--high operational and financial costs associated with managing emails and instant messaging (IM). These problems are only expected to get worse as email increasingly becomes the...

Where should an organization manage email?
February 1, 2006... Every organization is watching their email storage grow at an exponential rate. As email and electronic communications change the way organizations do business, IT groups have to deal with masses of emails. While IT groups are dealing with...

Search: email's Holy Grail or red herring?
February 1, 2006... Thanks to a little thing known as regulatory compliance, the email management industry has made measurable strides in recent years. And while the industry has yet to develop a magic pill to cure the world's email woes, it's clear that vendors...

The good, the bad and the annoying.(From The Editor)(Editorial)
February 1, 2006... Professionally, I'm pretty lucky. As editor of this magazine, I get to learn about some of the most intriguing and sophisticated software on the market. And, I talk daily with people who are a whole lot smarter than I. Being able to learn every...

Was there always information?(Opinion)(Column)
February 1, 2006... There's always been information," said a member of an information architects mailing list I audit. I think that's probably not true, and it has implications for what we think our businesses are made out of. [ILLUSTRATION OMITTED] The...

Service-oriented architecture: a way of life.
February 1, 2006... Service-oriented architecture (SOA) mirrors the goals of knowledge management in synthesizing information from disparate sources into a meaningful view. It can integrate multiple functions into complex, end-to-end processes, both within and...

SOA tools--virtually bridging the legacy divide Part 1: an SOA is a complicated, usually multiyear undertaking, so the tools required can be various indeed. Here's a sampling of the kind of activities SOA tools need to address as well as general explanations of tool types.(Service oriented architecture)
February 1, 2006... In recent memory, there has probably not been an IT term more widely used but more vaguely defined than service-oriented architecture (SOA). In a recent IDG Research Services Group (idg.com) survey, almost half of IT professionals surveyed...

Vignette strengthens capabilities.(Industry Watch)(Vignette Collaboration Release 7.0)(Brief Article)
February 1, 2006... Vignette (vignette.com) has launched an enterprise-class synchronous and asynchronous collaboration solution in a single interface. The company reports new features in Vignette Collaboration Release 7.0 include: * instant messenger...

Hello, RubyContent 3.0.(Industry Watch)(Rubenstein Technology Group)(Brief Article)
February 1, 2006... Rubenstein Technology Group (rubensteintech.com) has released RubyContent 3.0, a Web content management offering optimized for the needs of small to midsize organizations. The company says the new software features a comprehensive set of...

The power of buzz.(Industry Watch)(BlogView)(Brief Article)
February 1, 2006... Biz360 (biz360.com) has formed a partnership with Feedster (feedster.com) to develop BlogView, which will help marketing and communications professionals glean intelligence from the increasing volume of blog and Wiki content discussing their...

Managing video.(Cumulus Video Suite from Canto)(Brief Article)
February 1, 2006... Canto (canto.com) has released the Cumulus Video Suite, an option for the Cumulus Enterprise product line to efficiently manage video assets. The Cumulus Video Suite enables Cumulus Enterprise to manage video files as well as individual...

Publish or perish.(PTC Technology releases Arbortext Advanced Print Publisher 9.0)
February 1, 2006... PTC (ptc.com) has unveiled Arbortext Advanced Print Publisher Version 9.0, an automated publishing engine that produces professional-quality print and PDF documents with complex layout requirements. Available in server and desktop...

Recommind launches latest version.(Industry Watch)(Brief Article)
February 1, 2006... Recommind (recommind.com) has released MindServer Legal 4.0, an enhanced version of its flagship legal enterprise search platform. Version 4.0 includes new "smart-filters," which help attorneys pinpoint the critical information they are looking...

Coveo goes with Dragon AudioMining.(Coveo Solutions selects ScanSoft Inc.)(Brief Article)
February 1, 2006... Coveo Solutions (coveo.com) has selected Nuance's (nuance.com) Dragon AudioMining for its Coveo Enterprise Search for Microsoft (microsoft.com) SharePoint. Nuance says its technology makes it possible to search in audio and video files with...

InStranet integrates with Siebel.(Siebel Systems Inc.)(Brief Article)
February 1, 2006... InStranet (instranet.com) reports that its Contact Centers In-Line (CCIL) application has been successfully validated by Siebel Systems (siebel.com). CCIL manages and automates the delivery of profile-based content and knowledge to...

Calendar.(Calendar)
February 1, 2006... March 06 Enterprise content and document management KMWorld's "100 Companies That Matter" April 06 Search E-mail management Solutions for local/state government May 06 Records management Solutions for...

Elsevier MDL and TEMIS team.(Industry Watch)(Chemical Entity Relationship Skill Cartridge)(Brief Article)
February 1, 2006... Elsevier MDL (mdl.com) and TEMIS (temis.com) have co-developed the Chemical Entity Relationship Skill Cartridge, a new software application that identifies and extracts chemical information from text documents. The software identifies...

Forms with function.(Industry Watch)(MapForm)(Brief Article)
February 1, 2006... Symtrax (symtrax.com) has released MapForm, an electronic forms solution that can capture output from any data source and automatically produce industry-standard forms such as checks, invoices and purchase orders. The company says MapForm...