KMWorld articles from February 2004

KMWorld archives from February 2004

At press time--Stellent, Optika strike a deal.
February 1, 2004... Underscoring the continued consolidation among the content and business process management vendors, Stellent (stellent.com), at press time, announced its merger with mid-range imaging and COLD vendor Optika (optika.com). Specifically, the deal...

Fueling the digital renaissance.
February 1, 2004... In these pages, we consistently celebrate the impact of knowledge management tools in the business environment, but we don't often get a chance to talk about how these technologies have affected other parts of society. So, when we heard about a...

Conference theme stresses solutions.
February 1, 2004... Jane Dysart, the conference chair for KMWorld & Intranets 2004, set for Oct. 26 to 28 in Santa Clara, Calif., has announced a conference theme that emphasizes practical advice and best-practice processes for solving urgent business problems....

A law firm's nucleus of knowledge.(News)(Cuatrecasas)
February 1, 2004... A large law firm in Spain is said to be using collaboration and knowledge management software to the benefit of an annual savings of more than $1.3 million. Cuatrecasas--with 600 attorneys at 17 offices worldwide--needed to improve...

An image is worth a thousand words.(News)(Brief Article)
February 1, 2004... The largest public library in Canada will use content management software to improve access to its large digital asset collection. The new system from Stellent (stellent.com) will enable the Toronto Public Library (tpl.toronto.on.ca) staff and...

Toward a secure Olympics.(News)(Brief Article)
February 1, 2004... Preparing for the Olympics in Athens this summer is a feat of technology as well as athleticism. Science Applications International Corporation (saic.com) was awarded a contract by the Greek government to provide components of the security...

Serious search.(News)(Brief Article)
February 1, 2004... Two "terrorism readiness" Web sites of the U.S. Department of Homeland Security contain information that citizens could need to prepare themselves for potential threats. The sites--ready.gov and listo.gov--are being powered with search...

Mining information for patient care.
February 1, 2004... Text mining software, used in research at the University of Louisville (louisville.edu), is said to be improving the quality of patient outcomes. A mathematics professor at the university, who holds a doctoral degree in biostatistics, uses...

Web services--bringing the virtual factory online.
February 1, 2004... Milford Manufacturing (milfordmfg.com) faced a crucial decision point about a year ago: either reinvent itself or be defeated in the increasingly competitive market of electronic contract manufacturing. The choice was rather stark, but the...

Improving IT wellness--healthcare organizations adopt knowledge-enabled technology; healthcare organizations seem to be better at IT spending than at IT execution.
February 1, 2004... Three healthcare organizations are attaining their goals using content management and Web-based technologies. VHA (vha.com), Allina Hospitals & Clinics (allina.com) and Highmark (highmark.com) are succeeding at a time when healthcare technology...

Enterprise content management.(Roundtable Discussion)(Panel Discussion)
February 1, 2004... KMWorld recently hosted a round-table discussion on enterprise content management (ECM) that included: Charlie Sodano, IS manager, Berlex (berlex.com); Lubor Ptacek, senior director of product marketing, Documentum (documentum.com); and Connie...

Enterprise portal adoption trends in 2003; portals must address the needs of both the business user and the IT department.
February 1, 2004... The enterprise portal software and services market is exhibiting strong growth as more companies begin to understand how to address the information and application access needs of their clients. The technologies used to support portal...

Under pressure, insurance fights back.
February 1, 2004... George Bernard Shaw once wrote to a friend, "I'm sorry I have written such a long letter. I didn't have time to write a short one." In George's case, it was a matter of conciseness being the fruit of a brilliant mind, well applied. In my...

Business Process Management for the insurance industry; case studies in better decision making, FileNet Corporation.
February 1, 2004... Insurance companies are all about knowledge and information. They use this information for underwriting risks, managing agents, paying claims, administering policies, providing customer service, complying with regulations, producing statistical...

Sloans Lake halves labor costs in claims processing; a Captiva success story.
February 1, 2004... Formed in 1978, Sloans Lake Managed Care (SLMC) is a leading Colorado healthcare organization. Their Personal Injury Protection (PIP) program provides access to healthcare for individuals injured in auto accidents. More than 1.2 million...

Not just another tedious tome.(Knowledge Capital: How Knowledge-Based Enterprises Really Get Built)(Book Review)
February 1, 2004... Publishers send me books. Lot of them. My bookcases are filled with them. A brief scan of some shows some pretty cumbersome titles: "Transactional Information Systems: Theory, Algorithms and the Practice of Concurrency Control and Recovery,"...

Happy new year.(Opinion)
February 1, 2004... It's a new year. Are we smart yet? I know I'm not. But I have learned some stuff this past year. For example: RSS matters. Allowing people to make their work available to aggregators is a new model of publishing that gets a bunch of...

Three thousand communities of practice.(knowledge management)
February 1, 2004... The most insightful KM comment I ever heard came from a guy in the seat next to me on a flight to Boston about six months ago. After takeoff, he reached into his briefcase and pulled out a stack of PowerPoint printouts for a presentation with...

Analyzing the search solution market.(Automating Perception Part 4)
February 1, 2004... This series of articles has focused on the critical functions that today's information retrieval vendors are addressing. Eventually one smart idea for cutting through the deluge will create a darling in the expanding IR software market. For...

Sounding off on CI.(competitive intelligence )(Interview)
February 1, 2004... Arik Johnson, managing director of the competitive intelligence (CI) consultancy Aurora WDC (www.aurorawdc.com), had the opportunity to interview three CI professionals about the challenges, opportunities and future facing CI. The three...

Convera introduces Taxonomy Workbench.(Industry Watch)
February 1, 2004... Convera (convera.com) reports its new Taxonomy Workbench will help government agencies comply with the E-Government Act of 2002. Through customized taxonomy creation, the Workbench is said to allow agencies to improve the way public information...

Captiva and Hyland join forces.(Industry Watch)(Brief Article)
February 1, 2004... Captiva Software (captivasoftware.com) and Hyland Software (hyland.com) report they have forged a cooperative marketing alliance whereby the two companies will collaborate on document capture and integrated document management (IDM) sales...

Primus buys Amacis.(Industry Watch)(Brief Article)
February 1, 2004... In a move to add complementary e-mail and wireless technologies to its customer service and support software solutions, Primus Knowledge Solutions (primus.com) has acquired Amacis Group (amacis.com). Amacis' product portfolio is said to...

BI and beyond.(Industry Watch)(Hummingbird BI 8.5 )(Brief Article)
February 1, 2004... Designed to boost the user experience and minimize administrative and training requirements, Hummingbird (hummingbird.com) BI 8.5 is said to contain architectural developments for openness, scalability and for tighter integration with other...

Antarctica and ePlus partner.(Industry Watch)(Brief Article)
February 1, 2004... Antarctica Systems (antarctica.com), a developer of visualization software, and ePlus (eplus.com), a provider of enterprise cost management solutions, have created a series of software products designed to give corporations better visibility...

New, single platform for LexisNexis.(Industry Watch)(Brief Article)
February 1, 2004... LexisNexis Group (lexisnexis.com) is rolling out a single global technology platform that will deliver its information products and services in the United States and worldwide. In addition, the company will begin releasing enhanced news and...

iPhrase acquires Banter.(Industry Watch)(Brief Article)
February 1, 2004... Search and online customer interaction solutions provider iPhrase Technologies (iphrase.com) has acquired Banter Systems (banter.com), developer of classification software for unstructured content and informal communications, in an all-stock...

iMarkup teams with Vignette.(Industry Watch)
February 1, 2004... iMarkup (imarkup.com) announces an integrated content management, document annotation and markup solution. The joint offering combines Vignette (vignette.com) V7 content management products and iMarkup Server V4 to allow text markups, sticky...

Calendar.(Calendar)
February 1, 2004... March 04 Enterprise content and document management Business process management AIIM 2004 April 04 Smart enterprise suites Solutions for local/state government KMWorld's "100 Companies That Matter" special report...

ePlus enhances Supplier Portal.(Industry Watch)(Content+)(Brief Article)
February 1, 2004... ePlus (eplus.com) has released a new version of the Supplier Portal component of Content+, its solution for automating the creation and management of electronic product catalogs. ePlus says the new features are designed to expedite critical...

Kana to acquire Hipbone.(Industry Watch)(Kana Software Inc.)(Brief Article)
February 1, 2004... Kana (kana.com) has signed a definitive agreement to acquire Hipbone (hipbone.com), which offers online customer interaction solutions. The agreement is expected to close in the first quarter of 2004. Hipbone was founded in 1998 and...

Buoy5 changes to Integrify.(Industry Watch)(Brief Article)
February 1, 2004... Buoy5 has changed its name to Integrify (integrify.com). Integrify is known for its process improvement software for managing internal controls, request and authorization management processes and corporate compliance initiatives. The company,...