KMWorld articles from April 2003

KMWorld archives from April 2003

A play book for the big game.
April 1, 2003... We have the pleasure of creating a Buyers' Guide at a time when "buying" is something really difficult to do. I'm not telling you anything new if I mention the frozen budgets, the intense scrutiny, the pressure of hitting your numbers and...

KMWorld buyers guide.
April 1, 2003... Attensity Corporation. 90 South 400 West, Suite 600 PH: 801.532.1125 Salt Lake City, UT 84101 FAX: 801.532.1164 info@attensity.com www.attensity.com Attensity Corporation provides enterprise software solutions...

Index to markets served.(Directory)(Illustration)
April 1, 2003... Index to Markets Served Banking Financial Computing, Government, Services, Communications, Public ...

Index to solutions.(Directory)(Illustration)
April 1, 2003... Index to Solutions Data, Capture, Mining Reporting, ...

Index to type of operation.(Directory)(Illustration)
April 1, 2003... Index to Type of Operation Custom Software Applications Applications ...

Index to business functions.(Directory)(Illustration)
April 1, 2003... Index to Business Functions Applications Business or Customer/ Service Competitive Partner Provider Intelligence...

Boarding the bus: Entopia significantly broadens its reach with new platform.(Releases beta version of K-Bus)
April 1, 2003... Entopia (entopia.com) has released the beta version of K-Bus, a software platform designed to connect the information, people and resources of an organization through what the company calls a multifaceted metadata layer that is transparent to...

Actionable expertise: Kamoon acquires ActionBase for know-how and know what.(ActionBase provides project and process execution management software)
April 1, 2003... Kamoon (kamoon.com) has announced its acquisition of ActionBase (actionbase.com), a provider of project and process execution management software. The ActionBase product will be incorporated into the Kamoon Connect suite of expertise...

Breaking new ground: Tacit announces "collaboration management" solution.(Launches ActiveNet, new enterprise software solution)
April 1, 2003... Tacit (tacit.com) has launched a significant new initiative with the release of ActiveNet, which is said to be a new enterprise software solution that proactively drives interactions between users across large, complex or information-intensive...

Documentum Bridges, not barriers makes room for ECM. (News).(Offers eRoom Enterprise, an enterprise-scalable, single-platform solution )
April 1, 2003... Just 90 days after the formal acquisition, Documentum (documentum.com) has released eRoom Enterprise, which integrates eRoom's collaboration product with Documentum's full-featured enterprise content management platform. Documentum says...

Suite meetings by Hyperwave. (News).(Hyperwave announces new eConferencing Suite)(Brief Article)
April 1, 2003... Hyperwave (hyperwave.com) has announced its new eConferencing Suite, which is said to combine a full-featured conferencing module for direct and synchronous Internet-based communication with additional collaboration and knowledge management...

Open Text buys Corechanqe. (News).(Brief Article)
April 1, 2003... For a reported $3.5 million (plus another $600,000 contingent upon future earnings), a wholly owned subsidiary of Open Text (opentext.com) has acquired portal provider Corechange. Coreport, the main product from Corechange, provides an...

Vignette "suitens" the portal. (News).(Introduces new series of Vignette Portal Suites)(Brief Article)
April 1, 2003... As part of its real-time enterprise initiative, Vignette (vignette.com) introduces a new series of Vignette Portal Suites- Group, Business and Enterprise--created to enable organizations to quickly create, manage and deploy enterprise Web...

Extra, extra, read all about it. (News).(Plumtree Software introduces Extranet Portal Package)(Brief Article)
April 1, 2003... Plumtree Software (plumtree.com) has introduced its Extranet Portal Package for companies wanting more transparency with customers, partners and other external audiences such as retirees, organization members, students or citizens. The...

Start spreading the news. (News).(Factiva offers latest version of news and decision portal software, Factiva Publisher 3.8)(Brief Article)
April 1, 2003... Factiva (factiva.com) has released the latest version of its news and decision portal software, Factiva Publisher 3.8. The company claims the new software saves employees time by consolidating critical information into a single place. Users can...

Percussion, Buystream partner. (News).(Percussion Software and Buystream will combine their, respectively, content management and Web analytics solutions)(Brief Article)
April 1, 2003... Percussion Software (percussion.com) and Buystream (buystream.com) announced a partnership to combine their, respectively, content management and Web analytics solutions. The companies say that with the integration of Percussion's Rhythmyx...

AskMe releases version 6.7. (News).(AskMe Enterprise 6.7)(Illustration)
April 1, 2003... AskMe (askme.com) has unveiled AskMe Enterprise 6.7, which is said to incorporate best practices garnered from customers to enable what it calls employee knowledge networks (EKNs). The company explains that EKNs locate both documented...

On pathways & road maps. (News).(Primus Knowledge Solutions offers program said to provide its customers with professional services support )
April 1, 2003... Primus Knowledge Solutions (primus.com) now offers a program said to provide its customers with professional services support and a road map for implementing a successful knowledge management initiative. Primus Knowledge Pathway is...

Can your measure return on knowledge? (ROI).
April 1, 2003... It has always been a little tricky to cost justify a KM system. How can you measure the value of knowledge? It's not the same as, say, scrimping on office supplies or watching your travel expenses more carefully. Those kinds of cost-cutting...

BI for everyone: user-friendly approaches. (Business Intelligence).
April 1, 2003... "The business intelligence industry has been starved for user friendliness," claims Sanjay Poonen, VP of worldwide marketing at Informatica (informatica.com). If that's the case, a bevy of vendors are determined to set things right. Using a...

Managing the message: if you never considered e-mail as a staple of KM, think again. E-mail management products let you manage e-mails like any other documents. (E-Mail Management).
April 1, 2003... Most people don't think of e-mails as documents. However, if they aren't, what are they? After all, they are most workers' primary collaboration tool and they have their own life cycle like any other document-they need to be created, indexed,...

Prognosis good for KM in patient treatment and diagnostics. (Patient Treatment).(Knowledge management; use of workflow system in operating rooms)
April 1, 2003... A hospital operating room might seem like a perfect match for a computerized workflow system--one that tracks a patient moving through the complex stages of a surgical procedure, for example. Workflow software, an enabling technology of...

Automating perception. (Information Retrieval).
April 1, 2003... Advanced information retrieval software is an exciting technology in knowledge management. Its promises-super-human understanding of vast skies of information--and the exotic terms used to describe it--taxonomy, ontology, correlation...

Artificial intelligence: past and future. (Opinion).
April 1, 2003... Nearly 10 years ago, the Department of Commerce issued a technology assessment of the U.S. artificial intelligence (AI) market. The researchers defined AI for us then by saying the systems could "1) help organizations manage knowledge assets...

Sorting truth from bluster. (Opinion).(Internet transforms business, making everything faster and allowing B2B and B2C transactions to be done electronically)
April 1, 2003... Not only does Tom Stewart look like an English professor, I've heard him casually discuss the difference between the Old English of "Beowulf' and the Middle English of "The Canterbury Tales." The author of "Intellectual Capital," and now the...

KM diagnosis and prescription. (Opinion).(Knowledge management)
April 1, 2003... This is fourth in a series on KM implementation techniques. How do you know what you need to do to implement a knowledge management (KM) system in your organization? Or better yet, how can you turn your organization into a knowledge-managed...

Personal toolkit: navigating information and ideas. (Personal).(New software products)
April 1, 2003... The mounting volumes of data and documents we wade through daily in the course of our knowledge work require increasingly innovative ways to organize, navigate and retrieve information and ideas. Two of the more innovative products to come...

Portal progress and knowledge management: eKnowledge Portal. (Portals).(Hyperwave eKnowledge Portal)
April 1, 2003... The Hyperwave (hyperwave.com) eKnowledge Portal is a portal interface and server layer exposing the functionality of Hyperwave IS/6, eKnowledge Suite, and eLearning Suite to knowledge workers. It also allows integration of other applications...

AIIM 2003 Exposition & Conference. (AIIM News).(Association for Information and Image Management)
April 1, 2003... April 7 - 9 * New York. From capture to content, the venerable event continues to reinvent itself the venerable event continues to reinvent itself Three years ago, AIIM International (aiim.org) more or less formally repositioned itself...

Computer Associates. (Special Advertising Section: AIIM 2003 Exposition & Conference).
April 1, 2003... Booth #3262 Computer Associates One Computer Associates Piaza Islandia, NY 11749 PH: 631-342-6000 FAX: 631-342-6800 E-MAIL: golra02@ca.com WEB: ca.com Computer Associates International, Inc. (CA) delivers...

CYA Technologies. (Special Advertising Section: AIIM 2003 Exposition & Conference).
April 1, 2003... Booths #1244 and #1 246 CYA Technologies Cyber Park 100 Technology Drive Trumbull, CT 06611 PH: 203-261-1676 FAX: 203-268-6881 E-MAIL: javellino@cya.com WEB: www.cya.com CYA Technologies, Inc. is the...

DST Technologies. (Special Advertising Section: AIIM 2003 Exposition & Conference).
April 1, 2003... Booth #1657 DST Technologies 330W. 9th Street Kansas City, MO 64105 PH: 888.DST.INFO FAX: 816-843-8197 E-MAIL awdinfo@dstsystems.com WEB: www.awddst.com AWD (Automated Work Distributor) is a comprehensive...

eManage. (Special Advertising Section: AIIM 2003 Exposition & Conference).
April 1, 2003... Booth #1745 eManage 1565 Carling Avenue, Suite 502 Ottawa, Ontario K1Z 8R1 Canada PH: 613-728-7510 FAX: 613-728-8566 E-MAIL: info@emanagecorp.com WEB: www.emanagecorp.com eManage enjoys a top-tier leading...

IBM Corporation. (Special Advertising Section: AIIM 2003 Exposition & Conference).
April 1, 2003... Booth #2945 IBM Corporation Software Group Headquarters Route 100 Somers, NY 10589 PH: 800.IBM.2255 E-MAIL: ibmcm@us.ibm.com WEB: www.ibm.com/software/data/cm With over 10,000 customer installations...

KMWorld. (Special Advertising Section: AIIM 2003 Exposition & Conference).
April 1, 2003... Booth #1018 KMWorld, EContent, and CRM 143 Old Marlton Pike Medford, NJ 08055 PH: 609-654-6266 FAX: 609-654-4309 Information Today, Inc. (ITI) is the publisher of KM World, EContent, and CRM. These periodicals help...

Sony Electronics Inc. (Special Advertising Section: AIIM 2003 Exposition & Conference).
April 1, 2003... Booth #2444 Sony Electronics Inc. 3300 Zanker Road M/S 5J3k2 San Jose, CA 95134 PH: 603-672-5483 or 408-425-1310 E-MAIL: rick.thong@am.sony.com WEB: www.storagebysony.com/oem Sony Electronics, the world...

TOWER Software. (Special Advertising Section: AIIM 2003 Exposition & Conference).
April 1, 2003... Booth #2763 TOWER Software 11490 Commerce Park Drive, Suite 120 Reston,VA 20191 PH: 703-476-4203 FAX: 703-476-4371 E-MAIL: info@towersoft.com WEB: www.towersoft.com Founded in 1985, TOWER Software is a...

Venetica. (Special Advertising Section: AIIM 2003 Exposition & Conference).
April 1, 2003... Booth #2870 Venetica 1230 West Morehead Street, Suite 400 Charlotte, NC 28208 PH: 704-926-3000 FAX: 704-926-3119 E-MAIL: sales@venetica.com WEB: www.venetica.com .com Visit Venetica in booth #2870 to see how...

Calendar.(Brief Article)(Calendar)
April 1, 2003... May * A closer look at KM's role in collaboration * Solutions in practice: insurance * Tech focus: taxonomies and categorization June * A closer look at KM's role in content management * Solutions in practice:...

Deep predictive analytics. (News).(Brief Article)
April 1, 2003... SPSS (spss.com) has released its PredictiveMarketing solution, an automated predictive analytics application said to help marketers improve customer targeting and increase response rates. Designed to accommodate a range of user skill...

The next big thing...again: bringing content to life.
April 1, 2003... Two years ago, in the very first of these KMWorld White Papers, I floated a radical idea: that content management was poised to supersede all other forms of "data management as the single most important value-en-hancing, wealth-creating, asset...

ECM: make better decisions faster; through a focus on content, process and connectivity.(Enterprise content management)
April 1, 2003... As content continues to grow exponentially, companies struggle with issues of aggregating, sharing and using various types of content. In fact, content management was ranked the No. 2 priority--second only to security--in Gartner's 2002 CIO...

Intelligent archiving and storage for compliance and knowledge mining.
April 1, 2003... E-mail is no longer just an informal, transient messaging mechanism--it's a vital part of an organization's infrastructure. But while the dynamic flow of e-mail is now recognized as the lifeblood of an enterprise, the value of its content is...

Marrying Records Management and enterprise content management.
April 1, 2003... Electronic Records Management is emerging as a key component of enterprise content lifecycle management. It is the ability to systematically capture, process, organize, retain and preserve, provide access with security and finally dispose of...

Unifying the management of portals and content.
April 1, 2003... You've likely seen the trend of departments in your organization creating unique Web sites to accelerate their collaboration or communication with customers, employees or partners. They've likely labeled it a "portal." However, as this trend...

Taking on the challenge of ECM.(Content management and the Internet)
April 1, 2003... Content management is a tough job and it's not going to get any easier. The glut of information online continues to grow, not only in the types of content known to the Internet but even more so with the advent of lightweight publishing tools...

The case for content management.
April 1, 2003... In the words of White Paper authors, powerful statements regarding the value of enterprise content management: It is now widely accepted that organizations lacking a clear program for implementing content lifecycle management solutions may...

Worldwide artificial intelligence market (in billions of dollars).(Illustration)
April 1, 2003... Worldwide Artificial Intelligence Market (in billions of dollars) 2000 4.05 2001 5.53 2002 11.90 2007 21.17 AAGR 2000-2007 12.2% Source: Business Communications Company, Inc.,...