Information Age (London, UK) articles from September 2002

Information Age (London, UK) archives from September 2002

E.piphany pins hope on componentised CRM.
September 10, 2002... While suffering among software vendors has been almost universal during the current downturn in IT spending, customer relationship management (CRM) suppliers have been hit harder than most. No more so than E.piphany. In its second quarter of...

Future gazing.
September 10, 2002... Richard Verhoeff, ecommerce director of European holiday company CenterParcs, believes he can predict precisely when a customer will book a holiday, the location they will book, and how long they will stay there. Verhoeff is so confident in...

The social side of security.
September 10, 2002... When famed hacker Kevin Mitnick wanted to break into the systems that run telecom operator Sprint's backbone network, he did not bother running a sophisticated technical attack. Instead, his first move was to pick up the phone and simply ring...

London hospital hopes patients get the message.
September 10, 2002... Marketing professionals believe that text messages offer one of the fastest and most effective means of targeting customers. Most individuals carry their mobile phones with them at all times, so the likelihood the message will get through is...

A question of identity.(single sign-on)
September 10, 2002... Each business morning, in order to check up on their investment portfolios and read relevant research reports, fund managers have to, on average, log on to systems at eight different financial institutions - with all the password and...

Outsourcing key at EDS and Cap Gemini Ernst &Young.
September 10, 2002... Outsourcing companies benefit from economic downturns, conventional wisdom suggests, as organisations look to cut their IT infrastructure overheads and create a more predictable cost structure. So it is of little surprise to see...

Future Net.
September 10, 2002... Sally Richards, Silicon Valley journalist and author of Future Net, is an interesting character. A visit to her personal web site, www.sallyrichards.com, reveals a bewildering array of random musings on everything from her love of X-Men...

Glowing references?
September 10, 2002... When it comes to buying technology products, Ian Takats, group director of information systems at health club chain Holmes Place, wouldn't dream of spending u5,000 or more without seeking advice from an organisation that had already deployed...

Linux 'pixie dust' fails to re-ignite the IBM mainframe.
September 10, 2002... For IBM, it seems like a return to the 1980s. After recording its first mainframe revenue increase in a decade in 2001, the company says that demand for mainframe power has continued to rise during 2002 - by 4%, at a time when server sales are...

iSpheres targets the reactive enterprise.
September 10, 2002... iSpheres arguably has a more exciting history than the average start-up. It originated in the Infospheres research project at the California Institute of Technology as long ago as 1988. Its purpose? To devise a nimbler 'command and control'...

EMG offers business insight into future performance.(E-Matrix Global ProNus)
September 10, 2002... Too often, organisations make critical strategic decisions based on gut feelings and a limited understanding of potential outcomes, says George Frangou, chief executive of enterprise performance management (EPM) tools vendor E-Matrix Global...

FreeMarkets' growth continues.(Brief Article)
September 10, 2002... E-sourcing operator FreeMarkets, used by many large companies for indirect procurement through reverse auctions, increased revenues by one-fifth in the second quarter to $44.6 million and came close to breaking even. The company appears to...

Tarantella inflicts a direct hit on Citrix.
September 10, 2002... Executives at Tarantella, the server-based software specialist, are thrilled. In August 2002, the company not only managed to poach a customer from its arch-rival, Citrix Systems, but also found a very vocal advocate of its technology in the...

DecisionWorks puts trust back in financial reporting.(SuperGL real-time financial analysis software)
September 10, 2002... One of the biggest weaknesses of enterprise resource planning (ERP) software is the lack of visibility into the operational information held within the ERP databases, particularly the general ledger, says Nick Gomersall, business development...

Post-merger slowdown at HP.(Brief Article)
September 10, 2002... In May, immediately after finalising Hewlett-Packard's acqusition of Compaq, HP CEO Carly Fiorina called Wall Street analysts together for a briefing. Their reaction to her upbeat presentation was to scurry back to their desks and reduce their...

Mixed fortunes in BI.
September 10, 2002... Vendors in the business intelligence (BI) software sector have been experiencing contrasting fortunes in recent quarters, more as a result of strategic directions set several years back rather than by the underlying weak economic climate. ...

Sun warms to Intel and Linux.
September 10, 2002... Scott McNealy is well known for sticking to his guns. For years, the CEO of Sun Microsystems has broadcast that - no matter what direction the server market took - the company would always remain loyal to the Solaris operating system and Sparc...

Choreology wants to be the new Lord of the Dance.
September 10, 2002... Managing business transactions across multiple applications is a common problem. For example, in telecommunications, service provisioning, revenue settlement and billing applications are handled by disparate systems, yet still need to be...

A Practical Guide to Business, Law and the Internet.
September 10, 2002... There is an old saying in legal circles: "He who represents himself has a fool for a client." Those fools about to represent themselves in Internet-related disputes now have a new handbook from Peter Adediran, Internet lawyer. A Practical...