Information Age (London, UK) articles from March 2002

Information Age (London, UK) archives from March 2002

Ease the pressure.(corporations consolidate server operations to improve server management)(Brief Article)
March 10, 2002... For IT departments, managing an ever-greater proliferation of servers has become problematic. After years of organic growth, the slowdown in technology spending, plus the sheer burden of managing these 'server farms', is forcing many...

From theory to practice.(tips for server consolidation)(Brief Article)
March 10, 2002... It sounds simple enough. A company has a large 'farm' of servers that are typically only running at 20% of their capacity. To save costs, the company would like to move as much of its processing work as it can onto a few high-end servers, and...

Beyond help.(managing internal helpdesks)
March 10, 2002... In recent years, the internal helpdesk has suffered at many organisations as executives have concentrated their efforts instead on the service and support of external customers. "The internal helpdesk has been seen as a cost centre, whereas...

Nowhere to hide.(managing web sites, web applications)
March 10, 2002... Hands on: Bank of Scotland In early 2001 the Bank of Scotland decided that, it could be getting better results from its web site. In the past, web site development had been guided primarily by the marketing department, with little...

BMC buys its way to service management.(BMC Software expands products and services)(Brief Article)
March 10, 2002... Over the past four years, BMC Software has transformed its earlier focus on data and applications management into a broad set of offerings centred around the twin philosophies of service management and infrastructure management. For...

Evidian fades into the background at Bull.(Bull's Evidian and it's software development)(Brief Article)
March 10, 2002... Within the chaotic corporate structure of ailing French systems vendor Bull, only Evidian, its Massachusetts-based systems management and security software subsidiary genuinely stands out in terms of technical innovation. Evidian was one...

Mercury refines the end user experience.(Mercury Interactive's software development)(Brief Article)
March 10, 2002... While many suppliers that have graduated to offer service management software started off in the systems or network monitoring sector, Mercury Interactive entered the market from what might be seen as the opposite end of the spectrum -...

Revamped Tivoli hopes for return to glory.(Tivoli Systems's makes Robert LeBlanc new CEO)(Brief Article)
March 10, 2002... IBM has placed its Tivoli division under new leadership - again. In June 2001, Robert LeBlanc, formerly the head of IBM's Storage Networking division, became the fourth person to lead the troubled systems management business since IBM acquired...

The service economy.(bettering network performance)(Brief Article)
March 10, 2002... From the customer's perspective, it matters little that their online bank's mainframe system is experiencing availability problems. Similarly, if a mobile salesperson for a pharmaceuticals company cannot access his list of sales prospects as he...

Service points.(descriptions of service management software products)(Brief Article)
March 10, 2002... The emerging service management software market is being defined - and dominated - by the traditional vendors of network, systems and applications management suites. But with no vendor capable of providing all the technologies needed to deliver...

Veritas champions storage as a service.(Veritas Software)(Brief Article)
March 10, 2002... When it comes to guaranteeing the uptime and availability of data storage resources, or being able to allocate them dynamically, most IT departments perform poorly. Similarly, many overspend on storage, because existing resources are...

Microsoft keeps MOM on systems management.(software development)(Brief Article)
March 10, 2002... Company: Microsoft Products: Systems Management Server (SMS) and Microsoft Operations Manager (MOM) Top executive: Steve Ballmer HQ: Redmond, Washington Company status: Publicly listed on Nasdaq Key financials: Microsoft...

HP makes leap from network to service management.(Hewlett-Packard's software development)(Brief Article)
March 10, 2002... The contribution made by OpenView, Hewlett-Packard's (HP) network, systems and storage management suite of products, to the establishment of the company's overall software business cannot be overstated. While its software operation generated...

Compuware re-launches toolset for service-level deliver.(software development)(Product Development)(Brief Article)(Critical Essay)
March 10, 2002... For half a decade Compuware has been at the forefront of applications performance management software. Now, after a major upgrade, aggregation and re-branding of its product set, the company is preparing an assault on the service management...

CA refines infrastructure management focus.(product development for Computer Associates)(Brief Article)
March 10, 2002... For Computer Associates, the buzz in 2001 was not so much around its software as its management. In June 2001, Texan billionaire Sam Wyly launched a surprise bid for control of CA, claiming its president, Charles Wang, and CEO Sanjay Kumar, had...

Network management's services shift.
March 10, 2002... For network administrators, the goalposts keep moving. It is no longer enough that they monitor and adjust the availability and performance of network devices such as routers, hubs and switches. Now, they are increasingly being called upon to...

Service delivery.(Brief Article)
March 10, 2002... Service management is the new philosophy of IT delivery. As IT managers have come under pressure to assure the high quality of IT services, governed by internal service level agreements and by the requirement to deliver application...

The Company of the Future.(Review)
March 10, 2002... Books about how the Internet, IT and collaborative techniques will revolutionise companies frequently have the open-mouthed, uncritical vacancy of an infomercial. But Frances Cairncross, author of The Company of the Future, has avoided the...