Canadian Manager articles from September 1999

Canadian Manager archives from September 1999

Helping employees manage stress.
September 22, 1999... Stress is a fact of life today, as we live our lives in the fast lane. Anyone not experiencing stress is probably not breathing! This state of affairs is a significant challenge for all of us: stress not only damages our health, it also...

Effective alignment: strategy cannot succeed without it.
September 22, 1999... Great plans are often thwarted by shabby execution. Winning companies use every tool to ensure that the organization has the tools and the motivation necessary to execute the strategy. When structures, processes and culture aren't closely and...

Explore how you think - your intellectual bandwidth.
September 22, 1999... Intelligence, intellect, smarts - or whatever you call it - seems to be an aspect of human existence that is noticeable and in some cases, measurable, as with the I.Q. test. Smarts seem to catch our attention. But what exactly does it mean...

A contrary look at employee performance appraisal.
September 22, 1999... Background For the last 50 years, it has been an article of faith that investment in employee performance appraisal has contributed significantly to increased worker productivity. It may be time to re-examine this assumption as...

The new salesperson: the coming of the customer evangelist.
September 22, 1999... E-commerce changes selling Driven by e-commerce, a fundamental and far-reaching change is taking place in professional selling. The salesperson that's emerging may well be known as a "customer evangelist." Apple Computer and other...

Travel disasters.(tips for travelers)
September 22, 1999... The three couples arrived at the airport two hours before flight time, as recommended by the tour company. When they checked in, airline representatives informed them that there would be a slight delay in take-off due to mechanical problems. As...

Building a people-centered culture in a digital age environment.
September 22, 1999... Over the past twenty years, the North-American economy has undergone a radical shift from an industrial economy to a techonomy. As we move into the "digital age," a phrase coined by Nicholas Negroponte, founder and Director of the MIT media...

Business expenses not always what they seem.(two kinds of expense or cost categories for businesses)
September 22, 1999... One of the most basic administrative tasks in a small business is tracking your revenues and expenses, then subtracting the latter from the former to arrive at your profit. It sounds simple enough, but it actually isn't. Unlike "a rose is a...