Canadian Manager articles from September 1997

Canadian Manager archives from September 1997

Temporary workers new reality for Canadian companies.
September 22, 1997... Canadian companies are contracting out more work to temporary or contractual workers according to The Conference Board of Canada's recently-released report Contingent Work: Trends, Issues and Challenges for Employers. The report is based on a...

Vector Concepts Inc.(Company Profile)
September 22, 1997... "When we founded the company in 1993, we had a great concept that we believed any professional sales organization could use," comments Patti Knight, President of Vector Concepts Inc., "but little did we know how right we were!" Vector Concepts...

The changing face of corporate fraud.
September 22, 1997... From The Metropolitan Toronto Police Service During 1996, the Metropolitan Toronto Police Fraud Squad conducted an internal review of its operation. This study was motivated by several factors. It is a reality that, in the face of increased...

The subtleties of selling services.
September 22, 1997... Selling Tangibles and Intangibles Is selling a service more difficult than selling a tangible product? Many salespeople think so. Whether it's a sophisticated computer system, a vacation home, a digital stereo, a new Jaguar sedan or a...

How NOT to buy software.
September 22, 1997... It's human nature to make a purchase based on emotion, and then justify that purchase using logic. Certainly, that's how I usually buy a car. Unfortunately, it also describes the way that most businesses buy software. As products of pure...

Decision enabling in the retail information revolution.
September 22, 1997... Over the last 100 years, the retail industry has evolved from environments such as the corner grocery store to large multinational organizations with highly diverse customers, markets, and resulting logistical complexities. This complexity forced...

Contract workers: managing employees in the new world of work. (includes related article on managing contract workers)
September 22, 1997... Confusion over hiring contract workers is causing many costly legal errors for employers. The popularity of contract work stems in large part from the flexibility and the reduced costs it can offer. But the benefits of these methods may be...

Training trends to cost-effectiveness.
September 22, 1997... During the early eighties, lean economic times forced most organizations to take a serious look at their budgets and make some difficult decisions about where to cut out the fat. For many companies spending money on training was a luxury they...

How to get what you want - when they refuse. (excerpt from book 'When Talking Makes Things WORSE!')
September 22, 1997... Based on the new book, When Talking Makes Things WORSE! How do you get a pay raise? Conventional wisdom says you communicate. You gather facts about how good a job you're doing and show the boss you deserve more. My student Marilyn tried...

Protection for the professional consultant. (protection from malpractice suits)
September 22, 1997... When we think of professionals, the occupations of doctors, lawyers, accountants & engineers usually come to mind. The courts hold these professionals legally accountable for the improper rendering of their services. However, the standards of...

Keeping your money working even when you're retired - RRIFs. (Registered Retirement Income Fund)
September 22, 1997... Your financial strategy for retirement shouldn't end when you mature your RRSP. The challenge is to keep your money working for you throughout your retirement. There are three major routes you can take when you mature your RRSP, which by law...

Beyond the Next Wave: Imagining the Next Generation of Customers.
September 22, 1997... A corporate perspective on the future has never been more vital. The reward for success: market dominance. The price of failure: market oblivion. Is your company thinking more about the future than the past, or even the present? If not - it...

Making Common Sense Common Practice: A Leader's Guide to Using What You Already Know.
September 22, 1997... A Leader's Guide to Using What You Already Know This book takes a hard look at the human side of high performance. It explains how today's leaders can turn the tension that occurs naturally in the workplace into an energizing, creative force....

The Will to Lead: Running a Business with A Network of Leaders.
September 22, 1997... In his book The Will to Lead: Running a Business with a Network of Leaders, Marvin Bower, who built his distinguished career giving the right advice at the right time, culls lessons from his own professional journey to offer insight and guidance...

Customer-Centered Growth: Five Proven Strategies for Building Competitive Advantage.
September 22, 1997... In the face of the massive changes thrust upon businesses in the 1990s, many companies have turned inward - cutting costs, downsizing, divesting - doing whatever they can to stay profitable. But some companies have improved profits and grown....