Canadian Manager articles from September 1993

Canadian Manager archives from September 1993

Ignoring the environment is bad for business. (Moneycare)
September 22, 1993... Companies that fail to consider how their actions can hurt the environment could be in for trouble. Consider: gasoline or chemicals leaking from an underground tank can contaminate ground water, leading to a lawsuit if neighboring wells...

Cost cutting - a management addiction; upper management lacks a cost cutting strategy: jeopardizes business development and growth. (includes related article)
September 22, 1993... Upper Management Lacks a Cost Cutting Strategy: Jeopardizes Business Development and Growth Top management puts too great a focus on cutting costs, which sacrifices business development and growth. This was revealed in a recently released...

Making your company ethical.
September 22, 1993... All too often, we think of business ethics and associate it with the offenses we read about in the paper. A chemical company pollutes a river, destroying the water supply to the surrounding area. The president of a local Saving & Loan lives the...

How competent are your managers? A five-step training cycle can help develop key competencies.
September 22, 1993... A five-step training cycle can help develop key competencies Outstanding performance is key to business success today. But getting employees to perform to that degree can be a seemingly impossible task, especially given all the demands that...

Making your customer service legendary.
September 22, 1993... Your Backbone for the 90's and into the 21st Century Every manager has a certain amount of responsibility for marketing. Moreover, every employee has a responsibility for servicing the customer. If a company's products or services cannot be...

Making performance measurements meaningful to the performers.
September 22, 1993... The discussion turned to labor costs in the packaging department when a medium-sized food products company held its monthly sales meeting. The plant accountant looked at the latest plant variance report and said she doubted the packaging...

Let's call it quality this time.
September 22, 1993... Whenever productivity is not at the desired level, we "fix" something. Since to keep doing the same things and to look for different results is a mild form of insanity, fixing seems logical. We centralize and decentralize, go from...

A guideline to purchasing accounting-related software.
September 22, 1993... Deciding to purchase an automated Management Information System (M.I.S.) is an important step for any company. Whether the needs are for a small accounting package or for an integrated financial manufacturing system, the importance of making...