Canadian Manager articles from March 1996

Canadian Manager archives from March 1996

National president's message. (Canadian Institute of Management)(Transcript)
March 22, 1996... Money is tight. Many members of The Canadian Institute of Management have been adversely affected. On top of that, our association has been up against stiffer competition, perhaps more than ever before. Consequently, our members are looking to...

Voice mail found guilty of customer alienation.
March 22, 1996... Let's imagine that we're putting voice mail on trial. It's a non-jury trial. The judge will render a decision. The charge: "Alienation of customers." Opening statements will be delivered now. First: The Prosecuting Attorney, Victor Malice....

New career management program: a "win-win" opportunity. (interview with Murray Axmith and Associates Ltd. career development director Jill Jukes)(Interview)
March 22, 1996... Murray Axmith recently launched a new program, career hardiness[TM], to provide both managers and employees with the tools and strategies they need to take charge of their careers. Canadian Manager spoke with Jill Jukes, Axmith's Director Career...

Strategic sourcing means just that - sourcing strategically.
March 22, 1996... Strategic sourcing - a disciplined, analytical and systematic approach to purchasing - is saving companies the world over hundreds of millions of dollars. Finally, senior business managers are paying attention to their purchasing departments....

Nix negativity now!! - What you can and must do about negativity - wherever you find it!
March 22, 1996... It's everywhere!! Negativity breeds negativity and on it goes. What can you do about someone or something that is soooo....negative all the time? Great news - it is possible to climb out of the depths of despair. And it does not take much to...

Non-traditional education: an important option for changing times.
March 22, 1996... Experiential Learning and Evaluation Based on Continuing Assessment vs. Examinations This article considers two important but often controversial aspects of instruction frequently associated with non-traditional education. Experiential...

Starting a new life together: making combined organizations work.
March 22, 1996... Typically, whenever new people work together, employees will experience high levels of uncertainty and fear, leading to stress and anxiety. In many cases, they will resist any new ideas or processes. The best employees may leave and join the...

Rewarding employees: effective incentive programs more than administration.
March 22, 1996... I'm often intrigued and a bit amused by incentive program guides occasionally published in the incentive industry. Filled with useful information such as how to establish a budget and selecting appropriate rewards, they often seem to overlook...

Respect & trust in management a necessity.
March 22, 1996... Racism in the workplace costs us more than bad feelings, disruptions and legal hassles; it costs us the profits needed to expand the business. Our economy is more robust than it was a few years ago but it is nowhere yet near its capacity of...

Managers drag their heels on sharing power lose competitive advantage as result.
March 22, 1996... Managers in North America are slow to share power with the rank-and file, and their reluctance is hurting the bottom line, researchers at the University of Southern California (USC) report. Only 10% of employees in Fortune 1000 companies are...