Canadian Manager articles from March 1993

Canadian Manager archives from March 1993

Why teams don't work and how to fix them. (work team management)
March 22, 1993... Most teams are not as effective as organizations want them to be, according to a series of in-depth interviews with business leaders and a survey conducted among 4,500 teams in more than 500 organizations by Wilson Learning Corporation, a...

Middle management is not for sissies.
March 22, 1993... Middle management as we know it today is obsolete. That eerie statement appears to be the observation of many of today's management writers and the cause of duodenal ulcers in many of today's middle management. When considering the truth...

The care and feeding of your banker in turbulent times.
March 22, 1993... In these tough economic times, more businesses are finding themselves increasingly reliant on the support of their bank. Although past relationships with the bank may have been positive, with few problems encountered if an increase in the line...

Recession proofing & planning for profits.
March 22, 1993... One insidious effect of a recession is that everyone's a casualty to some extent -- manufacturers as much as the next. There's no question that the current recession has left Canadian manufacturers at a heavy disadvantage in both the domestic...

Quality service surveys that you can use.
March 22, 1993... Do you remember Ross Perot saying in one of his presidential campaign "infomercials" that one of his management methods is to "listen, listen, listen to the people who do the work." Perot put his finger on a very effective survey method. (In...

Isadore Sharp: outstanding CEO of the year. (Four Seasons Hotels and Resorts CEO is Canada's Outstanding CEO of the Year for 1992)
March 22, 1993... Isadore Sharp, founder, president and chief executive officer of the Four Seasons Hotels and Resorts, has been named as Canada's Outstanding CEO of the Year for 1992. He was chosen from a blue-chip list of Canadian executives as the business...

Advertising: does it or doesn't it?
March 22, 1993... Does advertising really contribute something to society? Does it stimulate choice and competition and thus make life better for all of us? Or is it a mostly wasteful exercise, adding to the cost of goods and services and contributing to the...

Wireless connector. (cellular communications)
March 22, 1993... Tim McChesney is putting the pieces together to form Canada's best fully-integrated mobile communications business. In the process he's creating a company that customers will love to use. The futurist Alvin Toffler identified mobility as one of...

Exploring the frontiers of superior customer service.
March 22, 1993...... Turning commitment into action With all the talk today in executive suites about mission and vision and the competitive need for excellence, how does an organization turn a philosophy for superior service into daily practice? Learning...

Managing change.
March 22, 1993... Change is the vigor of operations. Change is the basis for improvement. Change is a terrifying, incident to many. Change must be managed. If ever there were a consensus, it is the initial resistance to change. Change strikes at the comfort...

Why it's important to establish a staffing system in your company.
March 22, 1993... When it's treated as an integrated part of corporate strategy, staffing helps build world-class organizations with the ability to achieve superior performance Finding the right people to do the job requires a staffing system because a...

Interpersonal skills: most appreciated and sought after in the 1990s.
March 22, 1993... Interpersonal skills are the most admired trait in supervisors, managers and senior executives and they are increasingly one of the prime factors in hiring decisions, according to a recent survey by Robert Half International Inc. The survey of...

Four dimensions of sales productivity.
March 22, 1993... In recent research conducted among senior sales management executives, Learning International identified four major areas of management activity that affect sales productivity. Each of these four dimensions -- market strategy and focus, sales...

Personality Selling: Selling the Way Customers Want to Buy.
March 22, 1993... Would you like to make your commission check grow? Tom Anastasi holds the key to making this possible. With Personality Selling: Selling the Way Customers Want to Buy you'll learn to combine your best personality assets with your customer's...

Hurdles: Human Leaps in the Corporate Race.
March 22, 1993... This book incorporates the authors' combined experiences gained from years of helping individuals and organizations overcome roadblocks and challenges. It is an easy-to-read compendium of key techniques incorporating a step-by-step focused...

Intelligent character recognition machines.... (Xerox Canada Inc.'s voice reading machine) (Evaluation)
March 22, 1993... A breakthrough for people who are blind or visually impaired Xerox Canada Ltd. has introduced a series of new products, including The Reading Edge -- a portable synthesized-voice reading machine that establishes a new standard of affordability...

New corporate standard in notebook computing. (Toshiba of Canada Ltd.'s T4500 Series of 486 notebook computers) (Evaluation)
March 22, 1993... Toshiba of Canada, Information Systems Group (ISG), announces the new T4500 Series of 486 notebook computers that the company says will set a new corporate standard in the area of notebook computing. The T4500 Series is the notebook for company...

Bigger is not always better.... (Canon Canada Inc.'s BJ-200 bubble-jet desktop printer) (Evaluation)
March 22, 1993... Canon Canada introduces the BJ-200, a new desktop printer aimed at Canada's business and home office marketplace. This full-featured printer is small enough for any desktop yet light enough (three kilograms) to move easily and quickly around an...