Canadian Manager articles from December 2001

Canadian Manager archives from December 2001

National President's Message.(Betty Smith, Canadian Institute of Management)(Brief Article)(Editorial)
December 22, 2001... The National Board of Directors and Branch Presidents met in Toronto in October to begin the process of preparing a Business Plan for the Canadian Institute of Management. All the data collected was compiled and the draft business plan was...

From Spreadsheets to Spotlight: Survey Reveals that CFOs Place High Value on Overall Business Acumen. (Executive Director's Corner).(Chief Financial Officers skills assessment)(Statistical Data Included)(Brief Article)
December 22, 2001... Finance Executives are trading their balance sheets for business strategy sessions, a new survey suggests. When chief financial officers (CFOs) were asked what qualities, aside from accounting knowledge, contributed most to their attaining...

Obituary. (CIM News).(President John H. Brace, Honeywell Inc.)(Brief Article)(Obituary)
December 22, 2001... John H. Brace, C.I.M. It is with great sadness that we hear of the passing of John Brace. Past-President of CIM from 1959 to 1961, National Life Member and member of the CIM Board of Governors. Prior to retiring, John was President of...

The Law of Employee Dismissals. (Legal Watch).(human resource management, Canada)
December 22, 2001... This article discusses the manner in which an employee is dismissed. Topics covered include dismissal for cause, dismissal in the ordinary course and dismissal for economic reasons. It will conclude with a checklist setting out some general...

De-Stress Yourself: When life gets you down, turn it around! (Winning Strategies for Life).(breathing exercise and psychological suggestion)(Brief Article)
December 22, 2001... Stress is a word that is often used today in a variety of contexts. We may talk about job stress, stress of retirement, of exercise, of family problems or even of traffic tie ups. Stress has a different meaning to different people. Think, for...

Creating a Customer Feeding Frenzy: Four Tools that make you Simply Irresistible. (Influence with Ease).(effective salesmanship guidelines)(Brief Article)
December 22, 2001... I swore to myself that I would not buy anything as I walked into the carpet factory in Delhi, India. The only reason I was entering at all was because I was part of a tour group and this was the last stop. By the time I left the factory...

What Makes a Good Convention?: Keynoter Peter Urs Bender shares his experiences.
December 22, 2001... Been there, done that! You might think that would be the attitude of a seasoned keynoter and convention-attendee like Peter Urs Bender. But in spite of the hundreds of conventions Bender has attended over his business lifetime, keynoted...

Why Many Top Leaders Land in the Rough: Development Programs can help Top Execs Overcome Flaws in their Style.(Development Dimensions International Inc.)(Statistical Data Included)
December 22, 2001... From Development Dimensions International Labour Day may be a golfer's last chance to work on a faulty golf swing -- and many top executives may be facing their last chance to correct the flaws in their leadership styles. A new survey...

Incorporate Humour in your Next Speech.(Brief Article)
December 22, 2001... Some speakers say, "I could never use humour in my speech; I just don't feel comfortable with it." I believe that anyone can use humour and that it is a valuable tool in speaking. Appropriate humour relaxes an audience and makes it feel more...

What should A Company Expect from its Marketing Program?: Eight ways to Evaluate Results.
December 22, 2001... Getting something for nothing seems to be a universal human desire that extends into the business arena. For example, company owners and managers are often heard to ask, "What should we expect to get out of our marketing program? How will our...

The Dot.com Failure Rate: E-Service is the Missing Ingredient.
December 22, 2001... Open the business section of the newspaper almost any day of the week, and you'll be greeted by news of another dot.com company folding its tent and creeping off into the night. To understand why these companies are failing at alarming rates,...

How to use Internet Mailing Lists.
December 22, 2001... When every web site you click seems designed to sell you software, a watch, a book, toys for your children, or wants your resume posted, where can you turn to find peers to exchange information, learn new perspectives, ask advice, and read...

Mentoring: An Age Old Idea whose Time has Come.
December 22, 2001... "Those who seek mentoring will rule the great expanse of heaven" according to Shu Chang, who in the sixth century BC wrote this in the Chinese Book of History. While the mentoring model that organizations use today is different from what was...

The Talent Edge. (Book Watch).
December 22, 2001... By David S. Cohen John Wiley & Sons Canada, Ltd. 22 Worcester Road Etobicoke, ON M9W 1L1 ISBN: 0-471-64643-1 $41.95 (Cloth, 288 pages) Every hiring manager knows that the traditional hiring and interviewing process is a...

Managing a Successful Business in Canada. (Book Watch).
December 22, 2001... By Dr. Tony Fattal Self-Counsel Press 1481 Charlotte Road, North Vancouver, BC V7J 1H1 ISBN: 1-55180-322-4 225 pages, softcover Managing a Successful Business in Canada offers valuable insights into building a business to...

It's Your Move. (Book Watch).
December 22, 2001... By Marge Watters & Lynn O'Connor Harper Collins Hazelton Lanes 55 Avenue Road, Suite 2900 Toronto, Ontario M5R 3L2 ISBN: 0-00-639109-5 $24.00 (284 pages, Trade Paper) It's Your Move will help with a step-by-step...

Loyalty Rules!: How Today's Leaders Build Lasting Relationships. (Book Watch).
December 22, 2001... By Emeritus Fred Reichheld Bain & Company Canada Inc. 162 Cumberland Street, Suite 300 Toronto, Ontario M5R 3N5 ISBN: 1-57851-205-0 $43.50 (Hardcover, 240 pages) In Loyalty Rules! Reichheld profiles companies in which the...

From the Trenches: Strategies from Industry Leaders on the New e-Conomy. (Book Watch).
December 22, 2001... Erin J. Kelly, Editor John Wiley & Sons Canada, Ltd. 5353 Dundas St. W. Etobicoke, ON M9B 6H8 ISBN: 0-471-64602-4 $36.95 (Cloth, 230 pages) From the Trenches is a practical, hands-on guide to what's going on in the...

Advantage Play: The Manager's Guide to Creative Problem Solving.
December 22, 2001... By David Ben Key Porter Books 70 The Esplanade Toronto, ON M5E 1R2 ISBN: 1-55263-349-7 $32.95 (Hardcover, 240 pages) Advantage Play is the ultimate insider's guide to the secrets of magic, and its application to...