Canadian Manager articles from December 1999

Canadian Manager archives from December 1999

National president's message.(Editorial)
December 22, 1999... Here we are, just about to close the door on the twentieth century and what a century it has been. The most progressive century in history. We have seen tremendous advances in telecommunications, transportation, electronics, communications,...

Managers play key role in work-life balance. (Executive director's corner).(Brief Article)
December 22, 1999... Good managers are key to helping employees cope with the daily struggle of trying to balance the demands of work and home, according to research by The Conference Board of Canada. in the second of a series on work-life balance, the Board looks...

Ethics and its place in business. (Cim news).
December 22, 1999... Re-engineering, downsizing, corporate Darwinism, restructuring, we've all heard and read about these initiatives which generally result in one constant real change: Job losses. W. Edwards Demming must be turning in his grave. Point 8 of his...

Insight: New millennium enterprise. (CIM news).(electronic commerce)
December 22, 1999... Many businesses and corporations started the countdown to Y2K with the implementation of early and substantive measures designed to manage this compelling issue. Others are not so fortunate and, as a result, the aftermath may well spell...

Academic equivalencies recognition for C.I.M. & P.Mgr. in the ontario college system. (CIM news).(Brief Article)
December 22, 1999... I am a college professor and an elected member to the Joint Educational Qualifications Subcommittee (JEQS), a group working with the governing body of the Council of Regents, the Administration of the Ontario CAAT (Colleges of Applied Arts and...

Balancing act: The strategic benefits and legal necessity of the work/home life balance. (Legal watch).
December 22, 1999... In the last column, we looked at why stress is a management problem. This column focuses on one of the greatest sources of employee stress - the need to balance work and home life. This important topic has both strategic human resource and...

Communication: It's a contract.(Brief Article)
December 22, 1999... In the course of my work as a speaker and communication specialist, I often hear the complaint, "There's no communication around here." It's usually expressed in tones of disgust and frustration. However, I have made two interesting...

Personal marketing ...: It's all about focus, determination & persistence.
December 22, 1999... Marketing... what word in the modern business lexicon is surrounded by more mysticism! Yet as long as you keep thinking of it as something separate from yourself, you've got the wrong slant on it. It's not a course you study at business...

Increase your knowledge, awareness & retention: Understand your psychological blind spots.
December 22, 1999... For everything you know, on that same subject there is an equal or greater amount that you don't know. It is said that the information in one weekday edition of the New York Times contains more diverse information than our great-grandparents...

Important traits good managers will need in the next millennium.(Brief Article)
December 22, 1999... Denis St. Amour Traits that people will need to be good managers in the next millennium are very different from those of 20 years ago. In the past, often all a person needed to be a good manager was an iron fist and the motivation to get...

The evolution of customer relationship management: From a market of millions to a million markets of one.(Brief Article)
December 22, 1999... Today, consumers are more educated, better informed, more technology savvy, and hence, more demanding in the products and services they buy. Couple this with increased competitive offerings in the marketplace, with little or no differentiation,...

The speed that matters.(Brief Article)
December 22, 1999... A branch office of a large life insurance company in New Jersey recently hit a speed bump. Almost every week, for two months prior, management sent memos and e-mails to everyone on site detailing with breathless excitement the advantages of...

The high price of corporate healing: from Harvard Business Review.
December 22, 1999... New research highlights the role of "Toxic Handlers" -- managers who willingly shoulder the brunt of organizational pain -- and identifies several factors that are dramatically increasing the need for these corporate healers. Executives...

Trim your accounting budget - And profit!: From the institute of chartered accountants of ontario.(Brief Article)
December 22, 1999... A quick poll of a few accounting firms in Ontario shows that many small business owners are no longer willing to pay for basic bookkeeping and accounting services. It's no wonder. By doing some of the detailed "grunt" work themselves-paying...

Ethics/Compliance management programs and their effect on ethical behaviour: from Arthur Andersen's ethics and responible business practices group.(Brief Article)
December 22, 1999... A two-year study just released from Arthur Andersen's Ethics and Responsible Business Practices group is the first to identify and measure the effects that ethics/compliance management programs have on the ethical behaviour of employees. ...

Workplace change biggest leadership challenge: from Aon Consulting.(Brief Article)
December 22, 1999... As companies sustain constant change, their ability to compete globally is being strained. This troublesome finding from the Aon Human Resource Trends Survey in Canada raises many questions for Canadian business leaders. One-third of Aon...

Fighting junk e-mail.(Brief Article)
December 22, 1999... A tremendously powerful communications tool, e-mail is used by millions of people in thousands of productive ways. Unfortunately, such a powerful tool has the potential to be subverted and abused. Flooding the Internet with many copies of...

Who gives a gigabyte? A survival guide for the technologically perplexed. (Book watch).(Review)
December 22, 1999... by Gary Stix and Miriam Lacob John Wiley & Sons Canada, Ltd. 22 Worcester Road Etobicoke, ON M9W 1L1 ISBN: 0-471-16293-0 $38.95 - 288 pages Which new technologies will have the biggest impact on our lives in the...

The five temptations of a CEO. (Book watch).(Review)
December 22, 1999... Patrick Lencioni Raincoast Books 8680 Cambie Street Vancouver, BC V6P 6M9 Website: www.raincoast.com ISBN: 0-7879-4433-5 $31.00 - 134 pages Believe it or not, one of the most common causes of executive failure...

Shadows of the neanderthal: IIIuminating the beliefs that limit our organizations. (Book watch).(Review)
December 22, 1999... David Hutchens, illustrated by Bobby Gombert Pegasus Communications 1 Moody Street, Waltham, MA 01453-5339 Website: www.pegasuscom.com ISBN: 1-883823-30-7 $19.95 US (softcover) - 81 pages The imperative to...

The Hr book: Human resources management for business. (Book watch).(Review)
December 22, 1999... Lin Grensing-Pophal Self-Counsel Press E-mail: scpress@total.net Website: www.self-counsel.com ISBN: 1-55180-241-4 $21.95 Gone are the days when employees were a dime a dozen and an eager new employee was waiting in...

Leadership a to Z: A guide for the appropriately ambitious. (Book watch).(Review)
December 22, 1999... James O'Tool Raincoast Books 8680 Cambie Street Vancouver, BC V6P 6M9 Website: www.raincoast.com ISBN: 0-7879-4658-3 $33.50 - 240 pages A leadership coach in a book, this essential reference guide features over...

Mavericks abound in the wild, wild, west. (Book watch).(Review)
December 22, 1999... Paul Grescoe McGraw-Hill Ryerson Trade Division 300 Water Street Whitby, ON LiN 9B6 ISBN: O-07-560437-X $32.99 - 362 pages (hardcover) Does Western Canada really breed tougher, more creative entrepreneurs?...

Networking is more than doing lunch. (Book watch).(Review)
December 22, 1999... Larry Easto McGraw-Hill Ryerson 300 Water Street Whitby, ON LiN 9136 ISBN: 0-07-560544-9 $18.99 - 152 pages (Paperback) The six degrees of separation theory states that no individual is more than six levels of...

The book of investing wisdom: Classic writings by great stock-pickers and legends of wall street. (Book watch).(Review)
December 22, 1999... Edited by Peter Krass John Wiley & Sons Canada, Ltd. 22 Worcester Road Etobicoke, ON M9W 1Ll ISBN: 0-471-29454-3 $44.95 - 512 pages Imagine receiving investment advice from Warren Buffett, B.C. Forbes, Charles H....

Planning for your future - both personal and financial.(Brief Article)
December 22, 1999... Do you know how much money you will want, or need, 10 years from now? Do you wish for an early retirement, and sufficient money to do the travelling, pursue the hobbies and enjoy the activities you have always wanted? With the hustle and bustle...