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A monthly trade magazine covering news and developments in carpet cleaning, floor care, water- and smoke-damage restoration. Also covers business issues and strategies relevant to the industry.
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Taking it out for a test drive: this month ICS is kicking the tires on a new multimedia approach aimed at delivering to you a much more comprehensive, in-depth editorial package. Ladies and gentlemen, start your search engines.(Editorial Comment)(Editorial)
June 1, 2007... One challenge we've always faced when it comes to the feature articles and columns appearing in ICS is length. There are only so many pages to an issue, so many issues in a year, yada yada yada. So when one of our experts has a "Eureka!" moment...
Cutting the fear factor.(To Your Success)
June 1, 2007... "Worry gives small things big shadows."--Swedish proverb
We've all been there. The choking, blinding panic that slams you without warning. You wake up from a deep sleep at 3 a.m. and a little voice deep down inside says, "What if...?" Or...
The CRI SOA: a round table discussion.(Carpet and Rug Institute)(Discussion)
June 1, 2007... The Carpet and Rug Institute's Seal of Approval Program has been a source of controversy in the pages of ICS, on industry Bulletin Boards, at trade shows and everywhere in between. The SOA Program was launched in 2004 to test the cleaning...
How newsletter marketing can stop the bleeding--Part II: last month I shared how not marketing to your existing clients is the biggest marketing mistake of all (other than doing absolutely nothing, of course).(Marketing Strategies That Work)
June 1, 2007... We discussed how clients who were thrilled with your work will not remember you because they are busy like everyone else. They have ongoing cleaning needs, and you want them to use you again and again. Plus, you want to get referrals from them....
Hard-floor maintenance equipment safety: carbon monoxide poisoning: the power of propane-fed floor maintenance equipment is awesome. Its presence in the market has been felt since the late '70s, and the impact it has had is phenomenal, especially in the retail and grocery environments.(Hard Floor Maintenance Opportunities)
June 1, 2007... The amount of time and labor saved is incredible. Technician fatigue is reduced and the end results are nothing short of spectacular. These machines give us the ability to reduce gigantic floor maintenance challenges into manageable floor...
Connections Conference 2007: clear sailing in Clearwater.(Conference news)
June 1, 2007... Those fortunate enough to attend the 2007 Connections Conference and Exhibition in Clearwater, Fla., saw sun, sand and one of the more interesting educational lineups in recent memory. A heavy emphasis on marketing and best business practices...
"Green" is a process, not just a cleaning solution: I love gadgets that facilitate a better cleaning job and help us in our work. And once in a while I address the application of one of our most important gadget facilitators: chemicals.(The Gadget Man)
June 1, 2007... As we consider the importance of cleaning for health, indoor air quality, protecting the outdoor and indoor environment, and protecting the health of the technician, the word "green" is thrown into just about every conversation. I will not...
MasterBlend goes back to the well.(Products: Tools & Equipment)
June 1, 2007... [ILLUSTRATION OMITTED]
The Water Well from MasterBlend has been improved for 2007 with an increase in wheel well clearance to 13 inches. The increased clearance will allow installation of the 100-gallon, rotationally molded tank over...
Tabac-Attack clears the air.(Products: Tools & Equipment)
June 1, 2007... The 3 Step Tabac-Attack System from Unsmoke "quickly and permanently removes tobacco-related odors from affected materials and surfaces," the company said.
Residue and malodor from ongoing tobacco smoking accumulates on indoor...
It's easy being Green.(Products: Tools & Equipment)
June 1, 2007... [ILLUSTRATION OMITTED]
Steam Way introduces the Easy Green line of products formulated to comply with the EPA guidelines designed for the Environment (DfE) Program.
The line was developed with Steam Way's pH-iber Guard technology "to...
Ready for the next Evolution.(Products: Tools & Equipment)
June 1, 2007... [ILLUSTRATION OMITTED]
The Evolution from U.S. Products is "the first and only rotationally molded carpet wand on the market," the company said.
The Evolution weighs 6.5 pounds, making it easier to work with and helping to reduce...
Butler introduces truckmount detergent.(Products: Tools & Equipment)
June 1, 2007... Butler Corp.'s Maximum Truckmount Detergent is "an exclusive formulation of surfactants, alkaline builders, foam-controlling agents, corrosion inhibitors and deodorants for use as a primary rinse or 'flushing' agent for suspended soils...
Bi-O-Kleen powder has a certain glow.(Products: Tools & Equipment)
June 1, 2007... [ILLUSTRATION OMITTED]
Fiber Glow Powder from Bi-O-Kleen is "the ideal product for both hot-water extractors and pressure spray and rinse systems," the company said.
Fiber Glow Powder contains non-toxic inhibitors to prevent mildew...
Conventions & trade shows.(Calendar of Industry Events)(Calendar)
June 1, 2007... JUNE 19-21:
DRC Conference and Trade Show
Toronto, Canada. Call (905) 820-5215
JUNE 30:
2007 CFI Symposium & Showcase
Torrance, Calif. Call (800) 227-7389
SEPT. 12-14:
Connections Convention and Trade Show
...
Injectidry pulls some serious "G"s.(Products: Tools & Equipment)
June 1, 2007... [ILLUSTRATION OMITTED]
Utilize 220V range and dryer outlets with Injectidry's "G" Series Temporary Power Boxes, U.L. listed and engineered using the latest in GFCI technology. New electrical adapters allow for easy connections to all...
Century 400 offering free marketing program.(Products: Tools & Equipment)
June 1, 2007... [ILLUSTRATION OMITTED]
Century 400 is giving away a free marketing program--a $250 value--with the purchase of any Ninja portable extractor. Steve Marsh developed the program. The six CD audio seminar "will help you design a business and...
Injectidry puts variety into Vac-It offering.(Products: Tools & Equipment)
June 1, 2007... [ILLUSTRATION OMITTED]
Injectidry now offers an assortment its Vac-It Panels in a Variety Pak. This includes Pak panels, which are shaped accommodate toilets and smaller, irregularly shaped areas, the company said.
Injectidry has...
Arid-Dry puts new dehu on the market.(Products: Tools & Equipment )
June 1, 2007... [ILLUSTRATION OMITTED]
Arid-Dry Advanced Reactive Drying introduces the MS 300 portable desiccant dehumidifier, designed for the water damage and restoration professional "who requires the power of desiccant drying and the ease of a...
Book promises 127 ways to make a fortune.(Products: Tools & Equipment)
June 1, 2007... Insider Secrets for a Successful Restoration Business, a new e-book aimed at restoration and remediation professionals, features more than 30 of the most recognizable names from the restoration industry.
[ILLUSTRATION OMITTED]
The...
Continental takes a ride on the Twister.(Products: Tools & Equipment)
June 1, 2007... [ILLUSTRATION OMITTED]
Continental recently introduced the Twister System, a stone and concrete floor system "that can replace all other cleaning methods for stone, terrazzo, and polished concrete floors, and eliminates the use of floor...
Dri-Eaz introduces new ozone generator.(Products: Tools & Equipment)
June 1, 2007... The ActivO ozone generator from Dri-Eaz is "a powerful deodorizing system with a double-stage operating cycle that creates ozone and removes it, rapidly minimizing the time involved until it's safe for customers to immediately reoccupy treated...
New pre-spray from Hydro-Force debuts.(Products: Tools & Equipment)
June 1, 2007... Hydro-Force Mfg. introduces its latest encapsulation pre-spray, Brush N Vac. Designed for use with a bonnet or brush machine, Brush N Vac's encapsulating technology "absorbs and cleans the worst soil," the company said.
The soil is...
New retail display from Spotting Solutions.(Products: Tools & Equipment)
June 1, 2007... Spotting Solutions introduces a four-color counter display allowing professional carpet cleaners to sell stain removers to carpet and flooring retailers, vacuum shops and other retailers, while giving them the opportunity to develop referral...
DuPont introduces pre-spray and spotter.(Products: Tools & Equipment)
June 1, 2007... Zonyl 8929B Carpet Pre-Spray and Spotter from DuPont has been granted the CRI Seal of Approval for use as a pre-spray, and it can also be used as a spotter and hotwater-extraction cleaner. The company says that, for best results, as a pre-spray...
Sporicidin goes after the mold.(Products: Tools & Equipment)
June 1, 2007... [ILLUSTRATION OMITTED]
Sporicidin International has introduced Sporicidin Enzyme Mold Cleaner, "a highly effective combination of three enzymes which accelerates the removal of protein, Amylase and fat from contaminated surfaces," the...
John's Custom Machine looks for Simplicity.(Products: Tools & Equipment )
June 1, 2007... Simplicity 27 from John's Custom Machine is designed with a "super quiet" Stoddard insulated silencer. Machine-mounted to a 100-gallon stainless waste tank, Simplicity 27 does not require blower slide adjustments, therefore no belt...
Study finds TANCS winning the mold fight.(Products: Tools & Equipment)
June 1, 2007... [ILLUSTRATION OMITTED]
A study sponsored by the CRI evaluating three carpet cleaning methods' ability to clean moldy carpet found that Thermo Accelerated Nano Crystal Sanitation technology from Advanced Vapor Technologies performed better...
Butler cleaner takes on all comers.(Products: Tools & Equipment)
June 1, 2007... [ILLUSTRATION OMITTED]
Butler's Maximum Multi-Surface Cleaner is "a concentrated formula that will dissolve most hard-to-remove soils, dirt, grime, oil, soot and grease on contact. Recommended for use on wall, appliances, countertops,...
Motsenbocker goes after graffiti.(Products: Tools & Equipment)
June 1, 2007... [ILLUSTRATION OMITTED]
Mostenbocker's Lift Off #4 is an eco-friendly graffiti remover that is "safe for the environment, the surface and the end-user," the company said.
The water-based, biodegradable product removes aerosol paints,...
NCL aspires to greatness.(Products: Tools & Equipment)
June 1, 2007... [ILLUSTRATION OMITTED]
National Chemical Laboratories introduces Earth Sense Aspire Environmentally Responsible Metal-Free Floor Sealer/Finish. Certified by Green Seal under GS-40 along with companion product Green Impact Environmentally...
Fuller adds air cleaners to Earth-Gard program.(Products: Tools & Equipment)
June 1, 2007... Fuller Brush Commercial's Earth-Gard IAQ couples Fuller's complete line of Green Seal-certified floor and surface care products with portable dust and fume control.
Available in five models, the company's commercial-grade air filtration...
Burnishers smooth out the gloss.(Products: Tools & Equipment)
June 1, 2007... [ILLUSTRATION OMITTED]
The P Series from Tornado is a line of high-speed floor machines with precision-balanced weight distribution and pressure that "provides greater efficiency, improved productivity and produces a smooth, high-gloss...
Nilodor pile brush now CRI-approved.(Products: Tools & Equipment)
June 1, 2007... The Certified Model "S" Pile Brush from Nilodor has recently been approved by the Carpet and Rug Institute for commercial-grade carpet. The Certified Model "S" is designed to help improve IAQ throughout a facility; enhance performance of...
Advertising at the speed of lightening.(Products: Tools & Equipment)
June 1, 2007... [ILLUSTRATION OMITTED]
Lightening Seed LLC, a co-op advertising company, has developed a low-cost, high-tech co-op advertising program on the Internet using yellowpages.com for small restoration businesses nationwide.
Intended to "help...
Odor Hunter is on the prowl.(Products: Tools & Equipment)
June 1, 2007... Odor Hunter Instant Odor Eliminator from Sostram Corp. features "a unique mode of action that enables it to instantly bond with odor molecules to provide the fastest, most broad-spectrum odor control available," the company said.
Not a...
Sun and soil protection in one.(Products: Tools & Equipment)
June 1, 2007... Solar Shield Protection from Sun & Soil LLC is "the first anti-soil fabric protector created to prevent stains and stop 'sun fading," the company said. Designed specifically to protect patio furniture, car interiors, boat interiors, etc., Solar...
Namco introduces new fogger.(Products: Tools & Equipment)
June 1, 2007... [ILLUSTRATION OMITTED]
Namco's new Micro-Fogger and Triple Acting Bacteria Enzyme "removes urine, both human and pet smells, smoke, food, and dead animal and body problems," the company said, and "will also eliminating the musty smell...
HOS goes the all-in-one route.(Products: Tools & Equipment)
June 1, 2007... [ILLUSTRATION OMITTED]
The HOS Floor Machine from Hruby Orbital Systems is an all-in-one low-moisture carpet and hard-floor cleaning machine engineered to "liberate and absorb soil by utilizing oscillating-drive technology, which creates a...
PMF unveils new valve.(Products: Tools & Equipment)
June 1, 2007... PMF introduces its latest high-pressure cast stainless steel valve. The #V1245S is stainless steel with Teflon seals and a heavy-duty dipped trigger handle.
The new valve is capable of high pressures, and is corrosion and wear-resistant,...
New technology makes cleaning quieter, cord-free.(Products: Tools & Equipment )
June 1, 2007... [ILLUSTRATION OMITTED]
Quiet Power Technology from Pro-Team is a sound-baffling innovation that company has applied to both a backpack and canister model. Both units allow the operators to shift from "Power Mode" to "Quiet Mode" with the...
Tennant introduces use-based pricing solution.(Products: Tools & Equipment)
June 1, 2007... Tennant Co. introduces FlexClean, "the cleaning industry's first and only use-based pricing solution," the company said.
With FlexClean, cleaning professionals identify the number of machines they need each month and the number of hours...
Dri-Eaz bracket makes for easy storage.(Products: Tools & Equipment)
June 1, 2007... [ILLUSTRATION OMITTED]
In response to customer requests, Dri-Eaz introduces the F362 Equipment
Storage Bracket for hanging the latest models of Sahara TurboDryers in vans for better transporting.
The brackets are black powder-coated...
Sun-Belt guide celebrates 25 years.(Products: Tools & Equipment)
June 1, 2007... [ILLUSTRATION OMITTED]
The 25th Anniversary Edition of the Sun-Belt USA Direct Buyers Guide was published earlier this year, 152 pages of products, tools and equipment for professional carpet and upholstery cleaning; carpet dyeing and...
New! X VAC pile lifter by Kleenrite: Kleenrite Equipment.(Product & Literature Guide)
June 1, 2007... The X VAC provides Xtreme soil removal of dry particles imbedded in carpet fibers and Xtreme pile lifting capabilities. The X VAC is a must for every carpet care program or prior to wet or low moisture cleaning of carpets in residential or...
The Butler Corporation offers cube vans and trucks! Butler Corporation.(Product & Literature Guide)
June 1, 2007... [ILLUSTRATION OMITTED]
Cube vans and trucks are the preferred choice of many commercial carpet cleaning and disaster restoration professionals who require a spacious cargo area to conveniently organize and transport additional hoses,...
The new Vortex Website offers more technical information: Vortex Cleaning Systems.(Product & Literature Guide)(Website overview)
June 1, 2007... Vortex, a BLUEline Equipment Co., unveiled a new, attractive web site that offers significant amounts of technical information about the Vortex power take off unit. The site includes the Vortex Ad Agency, with downloadable marketing tools, as...
Indoor Air Quality (IAQ) means no odor green seal certified environmentally friendly: Plus Manufacturing.(Product & Literature Guide)
June 1, 2007... [ILLUSTRATION OMITTED]
One powerful concentrated product. Soap Free[R] PROCYON[R] Tile, Grout, & Stone Cleaner. It's the fastest growing door opener today. PROCYON will not violate your Indoor Air Quality. Our product will save you labor...
Dri-Eaz hires Sorakubo, promotes Ormsby.(Industry News & Information)
June 1, 2007... Dri-Eaz Products recently hired Robert Sorakubo as CFO. He will manage the company's overall financial matters, including relationships with financial stakeholders.
Dri-Eaz also recently promoted John Ormsby to vice president of sales and...
Steam Way hosts annual distributors meeting.(Industry News & Information)
June 1, 2007... The Stanley Hotel in Estes Park, Colo., was the setting for Steam Way's 2007 Distributor Meeting. Steam Way National Sales Manager Shawn Bisaillon used the opportunity to announce that he had just returned from Dalton, Ga., where the company...
Karcher Floor Care announces appointments.(Industry News & Information)(Alfred Karcher Holdings Inc. apoints Dennis J. Meagher as their CEO)(Brief article)
June 1, 2007... Effective July 1, Dennis J. Meagher, former CEO of Karcher Floor Care, Inc., will be appointed CEO of Alfred Karcher Holdings Inc., and will assume the overall responsibility of the company's subsidiaries in North America and Canada.
...
Stone Restoration Services offering hands-on class.(Industry News & Information)
June 1, 2007... Stone Restoration Services, in conjunction with The Stone School, is offering a hands-on training class for stone restoration, cleaning and maintenance for the rest of 2007.
The classes were developed to help fabricators who need expertise...
Jon-Don makes West Coast expansion.(Industry News & Information)(Jon-Don Inc.)(Brief article)
June 1, 2007... Jon-Don's recent acquisition of two new store locations--one in Seattle and one in Portland, Ore.--are the eighth and ninth locations to be added to the company roster, and the first on the West Coast.
"When we opened our Florida location...
Rotobrush unveils new hands-on training lab.(Industry News & Information)(Brief article)
June 1, 2007... Rotobrush International recently opened a new training laboratory, featuring hands-on stations will different scenarios found in the field. Stations include extended plenum, radial perimeter, flex duct and more. The facility has "a unique job...
U.S. Products hires new account executive.(Industry News & Information)(Brief article)
June 1, 2007... U.S. Products has hired Michael Bell as the company's new inside sales account executive. Bell, who previously worked for Software Spectrum, will be working directly with U.S. Products' regional sales managers and manufacturers reps throughout...
Karcher Floor Care launches new Web site.(Industry News & Information)(Website overview)
June 1, 2007... Karcher Floor Care has launched a new Web site to serve its family of brands. Including Windsor, Prochem, Century 400, TecServ and Graco. Visitors will find "a more streamlined Web site that provides product-rich content and increased search...
IICRC firms collaborate for "Extreme Makeover: Home Edition".(Industry News & Information)
June 1, 2007... In fall 2006, IICRC-certified firms and technicians participated in the ABC hit show "Extreme Makeover: Home Edition." Over the course of several rainy days in November, they came together to help rebuild the dreams of former marine Jason...
Rainbow International celebrates 27 years.(Industry News & Information)(Brief article)
June 1, 2007... Rainbow International, flagship of The Dwyer Group family of companies, celebrates its 27th anniversary this year. With more than 330 franchise locations worldwide, Rainbow International "leads the restoration industry in helping home and...
Annual Firesonics Seminar set for Las Vegas.(Industry News & Information)
June 1, 2007... Morantz Ultrasonics will be holding its annual Firesonics Seminar in Las Vegas, Nov. 12-13. Attendees will learn how to ultrasonically clean electronics, antiques and collectibles and more. Pricing, packouts, advertising and marketing are also...
Attendance doubles at ISSA forum.(Industry News & Information)(Conference notes)
June 1, 2007... Attendance that more than doubled last year's total and required moving to a larger room showed the increasing interest in green at the ISSA's Legislative and Regulatory Forum at the Hyatt Regency in Arlington, Va.
"We are thrilled with...
RIA presents Phoenix Award to Begal Enterprises.(Industry News & Information)(Restoration Industry Association )(Brief article)
June 1, 2007... [ILLUSTRATION OMITTED]
The Restoration Industry Association has awarded the Phoenix Award for Innovation in Restoration to Begal Enterprises, Inc. of Rockville, Md.
The company faced massive challenges when it was asked to mitigate...
ProTeam donates to asthma reduction effort, hires customer service manager.(Industry News & Information)(Brief article)
June 1, 2007... ProTeam recently donated 50 HEPA-filtration vacuums to public housing residents a the Potomac Gardens Apartments in Washington, D.C. as part of a large-scale collaborative effort to reduce asthma triggers that stem from dust mites, pest...
ISSA publishing Green Cleaning for Dummies.(Industry News & Information)
June 1, 2007... In April, the ISSA began publishing the industry-specific Green Cleaning for Dummies by Steve Ashkin and David Holly, which "demystifies and simplifies the Green Cleaning process" by "providing important and practical information on selecting...
Racine Industries sponsors Healthy Schools Campaign guide.(Industry News & Information)
June 1, 2007... Racine Industries is a corporate sponsor of the Healthy Schools Campaign's "The Quick and Easy Guide to Green Cleaning in Schools." The Guide is designed to promote a clean environment, healthy children and better education, and provides a...
CRI adds amendment to SOA Program.(Industry News & Information)(Brief article)
June 1, 2007... The Carpet and Rug Institute's Cleaning and Maintenance Issues Management Team has put together an amendment to the CRI's original Seal of Approval Program for extractors that will include three new categories, with sub-groups in each category,...
P&G Professional highlights productivity and green at BSCAI.(Industry News & Information)
June 1, 2007... Procter & Gamble Professional used its BSCAI appearance to show how building service contractors can successfully grow their businesses by using environmentally responsible products to help increase productivity.
"We are hearing from our...
RIA announces 2007 leaders.(Industry News & Information)(Restoration Industry Association)(Graham Dick appointed at Genesis Restorations Ltd.)(Brian Spiegel appointed at Buffalo Restoration, Inc.)(Michael Griggs appointed at Disaster Restoration, Inc.)(Brief article)
June 1, 2007... At its 62nd Annual Convention and Exhibition in Orlando, Fla., the Restoration Industry Association announced its slate of officers for 2007.
Gary Dooner, CR, of Du All Service Contractors, Inc. in Minneapolis will serve as RIA president,...
Products.(ICS Directory and Buying Guide)(Directory)
June 1, 2007... An alphabetical cross-reference of floor care products and accessories and their manufacturers.
ABRASIVE BLASTING MATERIALS AND SUPPLIES
Church & Dwight Co. Inc., Armakleen Company
Cold Jet, LLC
Grand Northern Products
...
Manufacturers.(ICS Directory and Buying Guide)(Advantage Marketing Inc.)(Advanced Vapor Technologies)(Able Body Labor)(Directory)
June 1, 2007... The manufacturers in this section represent those who completed a listing questionnaire. This list by no means represents all of the manufacturers in our industry and should not be interpreted as such.
1-800-BOARDUP, 9432 Watson Industrial...
Distributors.(ICS Directory and Buying Guide)(Directory)
June 1, 2007... Distributors in this section are those from whom we have received forms, or who have been identified by manufacturers as their distributors. This list by no means represents all of the distributors in our industry and should not be interpreted...
Technical training schools.(ICS Directory and Buying Guide)(Auserehlian and Co.)(Cleaning Supply Co., Inc.)(Biltwel Duct Cleaning Equipment)(Directory)
June 1, 2007... The technical training schools in this section are those from which we received information or were otherwise able to identify. This list by no means includes all training schools and should not be interpreted as such.
Academy of Textiles...
Industry associations & organizations.(ICS Directory and Buying Guide)(Directory)
June 1, 2007... Association of Residential Cleaning Services International
1100 Johnson Ferry Road, Ste. 300 Atlanta, GA 30342
(404) 252-3663
arcsi@kellencompany.com
arcsi.org
Association of Wisconsin Cleaning Contractors
6737 W....
Franchises / licensing programs.(ICS Directory and Buying Guide)(Directory)
June 1, 2007... The Franchises/Licensing Programs in this section responded to a special questionnaire. This listing does not represent all of the industry's buying groups and should not be interpreted as such.
1-800-WATER DAMAGE
1167 Mercer St.,
...
Communication conundrum: I often hear through the grapevine that there is a lack of communication from the IICRC.(INSTITUTE of INSPECTION CLEANING and RESTORATION CERTIFICATION President's Corner)
June 1, 2007... Having been involved for more than 10 years as a BOD member, technical and marketing committee chair, executive committee member and now president, I can assure you there are numerous ways the IICRC attempts to communicate with those in the...
Connection convention & trade show: September 12, 13 & 14, 2007: returning to the Las Vegas Hilton!(Calendar)
June 1, 2007...
Symposium Schedule
TUESDAY, SEPTEMBER 11
8:30-9 a.m. Introduction
9-10 a.m. KEYNOTE SPEAKER
Win With Teamwork
Terry Bowden, College Football Analyst
10:30-12 noon GENERAL...