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A monthly trade magazine for plumbing, heating, and cooling contractors, as well as wholesalers, manufacturers, and maintenance personnel doing business in 14 western states. Focuses on the products, issues, codes, regulations, and business aspects that pertain to those states.
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The 'Follow-Though' Rule.(customer relations)(Editorial)
December 1, 2005... Notice the headline of this month's column? "Follow-Through" are two very important words in the business world.
Simply put, Follow-Through means that you deliver on what you said you're going to do and you get it done when and how you...
Insurance coverage in construction cases.(legalcorner)
December 1, 2005... Many contractors do not understand that their liability might be different than the liability of their insurance carrier. Just because you are insured, the damages that are alleged against you may not be covered. A clear example of that is that...
Why are you afraid to raise your service rates?(service sense)
December 1, 2005... I have been doing business training for more than 18 years and two things have become painfully clear. First, a company's service department SHOULD be the most profitable part of the company, but it usually isn't! Second, the vast majority of...
One page marketing plan for 2006.
December 1, 2005... Without sales you won't be in business for long. And, it is much better to be proactive rather than reactive. A client said to me recently, "We plan our budget and, 'put the pedal to the metal' and go whether conditions are good or bad." That...
Rewriting the tax code?(executive briefcase)
December 1, 2005... Earlier this year, President George W. Bush created an advisory panel to reexamine the current tax code and simplify it. The panel developed two options that will now be scrutinized by both the president and Congress. A major tax law overhaul...
ICC Committee to bring labor, management together.(International Code Council established Labor-Management Advisory Committee )(Brief Article)
December 1, 2005... The International Code Council Board of Directors approved the establishment of a Labor-Management Advisory Committee at its 2005 Annual Conference at Detroit's COBO Center, Sept. 25-29. The LMAC will promote public health, safety and welfare...
Water conservation highlights PMI meeting.(news connection)
December 1, 2005... The Plumbing Manufacturers Institute returned to the Capital Hilton Oct. 16-19, for its 2005 Fall Meeting, which drew a record 114 registrants.
Among other highlights of the conference was the PMI-hosted Water Conservation Summit panel...
Taco expands corporate facility.(news connection)
December 1, 2005... Taco, Inc., a manufacturer of hydronic systems and equipment for residential, light commercial, industrial and OEM markets based in Cranston, R.I., Oct. 31 announced an expansion of its manufacturing and corporate facility with the purchase of...
SLC distributor takes A.D. Affiliate of the Year.(news connection)
December 1, 2005... Affiliated Distributors, a North American distribution network comprised of more than 330 independent distributor companies in the electrical, industrial, plumbing and pipe, valves and fittings supplies industries, presented its Recognition of...
New contractor program from In-Sink-Erator.(news connection)
December 1, 2005... In conjunction with the relaunch of its Pro Circle program, In-Sink-Erator of Racine, Wis., now offers certified plumbers the opportunity to service the In-Sink-Erator disposer they have sold and installed thorough its, "Service Your Own Work"...
PMI names 2006 leadership personnel.(news connection)
December 1, 2005... The Plumbing Manufacturers Institute of Schaumberg, Ill., has elected a new slate of officers for 2006 during the general membership meeting held Oct. 16 during its Fall Meeting in Washington D.C.
The Executive Committee consists of: PMI...
International Code Council elects Directors, officers.(news connection)
December 1, 2005... The International Code Council elected its 2005-2006 Board of Directors and officers at the organization's recent Annual Conference in Detroit.
Members elected Henry Green president of the ICC Board. Green is the executive director of the...
AHR Expo picks up endorsing organizations.(news connection)
December 1, 2005... The AHR Expo, "the HVAC&R Industry Show," has added a trio of new endorsing associations to its lineup of two dozen organizations supporting one of the HVAC industry's top get-togethers of the year.
The Building Performance Institute, the...
Stantec completes Keen Engineering acquisition.(Stantec Consulting Services Inc.)(Brief Article)
December 1, 2005... Stantec, a professional design and consulting services in planning, engineering, architecture, surveying, and project management company based in Edmonton, Alberta, significantly increased its buildings engineering and sustainable design...
Johnstone, Waterless join in Katrina relief efforts.(news connection)
December 1, 2005... Even though the devastation wrought by Hurricanes Katrina and Rita on the Gulf Coast of the U.S. isn't the top story on the "Hollerin' Heads" news programs anymore, the relief efforts continue. Joining in those efforts are a pair of industry...
University honors SoCal contractor.(news briefs)
December 1, 2005... More than 700 business leaders in Irvine, Calif., Oct. 21 saw Earl Nellesen, board chairman and proprietor of The Earl's Plumbing, Inc., in Fullerton, receive Concordia University's "Faithfulness & Excellence Award." The awards were presented...
ACE DuraFlo offers SoCal referral bonus.(news briefs)
December 1, 2005... ACE DuraFlo Pipe Restoration Inc. in Santa Ana, Calif., said Oct 10 it is offering a $300 referral incentive to Southern California plumbers who recommend the company to their customers. After receiving numerous responses from the Orange County...
Colorado contractor takes award.(news briefs)
December 1, 2005... Aloha Plumbing, a full service plumbing company in Golden, Colo., Oct. 11 walked off with ServiceMagic's October 2005 Best-in-Business award, which recognizes one of the company's 34,000 prescreened member businesses that best exemplifies...
Messe Frankfurt, Inc.(people)
December 1, 2005... Trade show organizer Messe Frankfurt, Inc., of Atlanta, has announced that David Audrain took up the reins of president late last month. Audrain will succeed the outgoing Roland Bleinroth, who is slated to join the Board of Management of Messe...
Rich Piepenburg.(people)
December 1, 2005... Rich Piepenburg has joined Nexstar as a business enhancement specialist. His role is to talk to owners of electrical, plumbing and HVAC independent service providers about their business operations. Piepenburg is part of the organization's...
Watts Water Technologies, Inc.(people)
December 1, 2005... Watts Water Technologies, Inc., Oct. 13 announced the appointment of Lynn A. McVay as president of the Retail Division. McVay had previously served as the company's executive vice president of wholesale sales. Ernest E. Elliott, executive vice...
Goedele "Kate" Desender Maselis.(Hansgrohe Inc.)(Brief Article)(Obituary)
December 1, 2005... Goedele "Kate" Desender Maselis, senior vice president and general manager of Hansgrohe Inc.-North America, died on Oct. 23 following a relatively short, but serious illness. She is survived by her husband, Bernard Maselis; two young children,...
The Speakman Company.(people)
December 1, 2005... The Speakman Company, a maker of shower heads and other bath products based in Wilmington, Del., has appointed Michael Trenham to the post of Chief Financial Officer. Trenham has been with the company for 6 years and most recently was a...
Fluidmaster, Inc.(people)
December 1, 2005... Fluidmaster, Inc., a manufacturer and distributor of toilet repair and plumbing supply products based in San Juan Capistrano, Calif., Oct. 12 announced that James Sanford has joined its national sales team as sales manager, plumbing wholesale....
Piscataway, N.J.(Larry Wash joined Trane Co.)(Brief Article)
December 1, 2005... Trane, a supplier of heating, ventilating and air conditioning systems in Piscataway, N.J., announced Oct. 3 that Larry Wash has joined the company as vice president--services and contracting for its commercial customers. Wash is based in...
Chemical Injection Technologies, Inc.(Jonathan Specker appointed)(Brief Article)
December 1, 2005... Chemical Injection Technologies, Inc., a water and wastewater treatment and an ISO 9001:2000 certified company based in Ft. Pierce, Fla., has appointed Jonathan Specker as national sales manager. Specker will be responsible for sales and...
CBIA elects new officers.(news briefs)(California Building Industry Association Board appoints Layne Marceau, Wes Keusder and Ray Becker)(Brief Article)
December 1, 2005... The California Building Industry Association Board of Directors has elected a trio of new officers to lead the Sacramento-based trade association during 2006. Because of changes in CBIA's governance structure, beginning this year the two senior...
Mr. Rooter named top franchisor.(news briefs)
December 1, 2005... Mr. Rooter of Waco, Texas, a plumbing and drain cleaning franchisor company, was recently named as one of the 2005 Edition of "Bond's Top 100 Franchises," a list created by an independent organization that evaluates more than 2,300 franchise...
ICC, IAPMO set for Codes meeting.(news briefs)(International Code Council)(International Association of Plumbing and Mechanical Officials)(Brief Article)
December 1, 2005... The International Code Council and the International Association of Plumbing and Mechanical Officials are set to take the next step toward development of joint Plumbing and Mechanical Codes. In response to the signing of a Memorandum of...
CEC takes local magazine award.(news briefs)
December 1, 2005... Controlled Energy Corporation, a supplier of tankless water heaters based in Wakefield, Vt., has been awarded a 5x5x5 Award by Vermont Business magazine. The annual Awards recognize the five fastest-growing Vermont-based businesses over the...
Calif. RSES member wins NATE Tech Competition.(news briefs)(Refrigeration Service Engineers Society)(Doug Barnard won the Top Tech 2005 at North American Technician Excellence Certified Technician Competition)(Brief Article)
December 1, 2005... Doug Barnard, CMS, won the "Top Tech 2005" title at the North American Technician Excellence Certified Technician Competition in September. The sixth annual competition was held during the HVAC Comfortech 2005 show in Nashville. By winning the...
Uni refrigeration joins dealer network.(news briefs)
December 1, 2005... Hill PHOENIX, an alliance of refrigeration contractors in Conyers, Ga., is continuing the expansion of its dealer network with the addition of the 30-year-old Uni Refrigeration of San Pablo, Calif. Uni provides refrigeration services and...
American Standard launches new Web site.(news briefs)
December 1, 2005... Plumbers have a new home page with American Standard at www.plumberprotects.com. The page is inspired by American Standard's famous early 20th century poster, "The Plumber Protects the Health of the Nation." The site launched with an initial...
Schematics important at RadFest East.
December 1, 2005... A picture is worth a thousand words, not to mention thousands of dollars in repair costs if that picture isn't understood from the start. "I'm all for limiting mistakes on paper," said John Siegenthaler, of Appropriate Designs, in Holland...
Leonard Valve updates Web site.(news briefs)
December 1, 2005... Leonard Valve Company has updated it Web site, www.leonardvalve.com, to include a new search feature as well as new links that make it easier for users to quickly locate any item in the company's line of water temperature control products. Also...
Calendar.(Brief Article)(Calendar)
December 1, 2005... Dec. 13-15
Grandy & Associates
Basic Business Boot Camp
Owensboro, Ky.
www.grandyassociates.com
(800) 432-7963
2006
Jan. 11-14
2006 International Builders Show
Orange County Convention Center
...
Jingles tag lines help brand plumbers for customers.
December 1, 2005... Call it a jingle. Call it a tag line. Or call it a brand identifier. But no matter what designation you put on it, many plumbers agree that using a jingle, tag line or branding device is a great way to increase a business's recognition in the...
Don't touch that dial! Radiant systems go high-tech for monitoring solutions.
December 1, 2005... Radiant heat is a hot topic with plumbing and HVAC contractors as well as homeowners. Advocates cite energy savings, clean operation and the flexibility to design a system to fit every lifestyle as key reasons to possibly make a switch or go...
The lowdown on solders and fluxes.
December 1, 2005... The phone rings off the hook some days with mechanicals, plumbers and wholesalers all looking for that magic metal alloy and flux to solve their copper joining needs.
Most of the callers know exactly what specification they're working...
Bennette Design Group, Inc.(Tool Roundup)
December 1, 2005... Protect your customer's fiberglass, tile or wood surfaces during service work with the Surface Defense Mat. The 2-foot by 4-foot skid-resistant mat is shock absorbing for scratch protection. The multifunctional mat can be used to lay or stand...
Root-cutting power.(Tool Roundup)
December 1, 2005... General Pipe Cleaners' new economical Metro-Rooter is the Mini-Rooter of root cutting machines. With a capacity of 75 feet of 5/8-inch Flexicore wire rope center cable, the Metro-Rooter handles roots and other tough stoppages in 3-inch through...
Jet Swets.(Tool Roundup)
December 1, 2005... Through advanced design concepts, Brenelle Enterprises produces professional tools that will give the plumber or maintenance man years of solid, dedicated, high pressure use. We offer Jet Swets in individual sizes 1/2-inch to 4-inch diameters...
Gorlitz.(Tool Roundup)
December 1, 2005... With a total weight of only 28 lbs., Gorlitz's model GO 15 is small on size, light on weight and recommended to clean any kitchen or shower drain effectively. Smooth and quiet in operation, it features an enclosed aluminum drum equipped with a...
Electric Eel.(Tool Roundup)
December 1, 2005... New from Electric Eel Manufacturing is the Model D-5 drain and sewer cleaning machine, which combines professional quality and affordability in a continuous cable drum machine for cleaning 3- to 10-inch diameter lines up to 100 ft. long. The...
REMS.(Tool Roundup)
December 1, 2005... The cordless REMS Akku-Press makes pipe pressing joints for all common press fitting systems. A single, universal drive unit accommodates an assortment of pressing tongs for copper, PEX or multi-layer tubing. Can also be used for cropping...
Flexible test plugs.(Tool Roundup)
December 1, 2005... All American Fabricators, a division of D.O.Smith Co., offers new flexible double test plugs that can't burst or rupture. Available in lengths up to 8 feet, all parts of the units can be replaced. Their use requires no pumps, valves or other...
Reed Power Drive.(Tool Roundup)
December 1, 2005... Reed Manufacturing's 5301PD Power Drive rotates the pipe while cutting, threading, or reaming operations are performed on up to 2 inch diameter pipe and conduit. Available is both a basic 5301PD machine with foot pedal and the 5301PD complete...
Ridgid Tool.(Tool Roundup)
December 1, 2005... The RIDGID Model 150 and 150-L constant swing tubing cutters cut close to the flare on copper, aluminum, brass and stainless steel tubing and are useful for tight space applications. An enclosed feed-screw design prevents clogging or jamming....
Rod cutter.(Tool Roundup)
December 1, 2005... MCC USA has introduced its new 3/8-inch threaded rod cutter that allows contractors to eliminate chasing or deburring work after cutting. The die design gives fast, clean cuts to both sides while protecting the threaded rod from damage with...
Razorback wrench.(Tool Roundup)
December 1, 2005... Remove shower or sink drains from the top or bottom with just one hand with the Razorback wrench from Clean-Fit Products. Ideal for crowded working areas, the Razorback fits most shower and sink drains and eliminates the need for "box end"...
Perfecto wrenches.(Tool Roundup)
December 1, 2005... Install and remove closet and urinal spuds with these handy, durable wrenches. Slots in the tool line up and grip the raised ridges firmly. A 3/4-inch x 1/2-inch socket adaptor is provided with the kit for your 1/2-inch ratchet wrench.
...
Pipe Shredder.(Tool Roundup)
December 1, 2005... RectorSeal has added the new Golden Pipe Shredder to its Golden Tool line of products. The shredder quickly reams out solvent-welded plastic fittings so they can be reused. Constructed of a one-piece, heat-treated steel body that cuts stub outs...
Super Fire 3 torch.(Tool Roundup)
December 1, 2005... Rotherberger has introduced the Super Fire 3, a premium MAPP/propane torch with five different burner tips designed to provide tradesmen with added safety and convenience. The Super Fire 3 has a gas adjustment for a precise flame, and the swirl...
Rock On Top Ladder Tray.(Tool Roundup)
December 1, 2005... The heavy-duty steel Rock On Top Ladder Tray from Tools That Rock hooks on the top step of ladders and, filled with tools and other materials, saves unnecessary steps. The ladder tray is portable for easy filling before attaching, and its...
DVD recorder.(Tool Roundup)
December 1, 2005... Ratech Electronics has introduced the Plumber's Elite DVD-R, a lightweight portable inspection system incorporating DVD recording capabilities with your Ratech camera. Record and play up to 6 hours of inspections on a single DVD or use 120GB...
Ratcheting Tube Cutters.(Tool Roundup)
December 1, 2005... Wheeler-Rex's new self-feeding, ratchet-action Tube Cutters are designed for fast, accurate pipe cutting, especially in confined spaces. Place the cutter onto your pipe and begin ratcheting. The self-feeding cutter wheel automatically tightens...
T-Drill.(Tool Roundup)
December 1, 2005... It has been a busy year for T-Drill Industries, Inc. Starting with being the recipient of the ASPE Industry Award for, "The Advancement of Plumbing Technology," followed by the roll-out of the new Pipe Cutting System 8 and then securing...
Flush Cut adapter.(Tool Roundup)
December 1, 2005... Paws Off[R] Tools, LLC, has rolled out the Flush-Cut-brand offset adapter, which effortlessly turns a reciprocating saw into a flush cutting tool. By offsetting the blade 1 1/2 inches, the Flush Cut adapter makes it easy to make right- or...
Threading die heads.(Tool Roundup)
December 1, 2005... ARGCO has added the new drop head threader die heads to its piping tools line. The new drop heat threaders feature both replacement die heads and dies to fit the most popular ratchet or power hand threaders, including the Ridgid[R] 700 hand...
Manufacturers alphabetic listings.(A-Z)(Directory)
December 1, 2005... A.O. Smith Electrical Products
531 N. 4th St., Tipp City, OH 45371
(937) 667-2431 Fax: (937) 667-5030
www.aosmithmotors.com
E. Nordquist, Global Mktg. Mgr.-HAC; W. DeFord, Prod. Mgr.-HAC
Manufacturer of fractional, sub...
Product listings.(A-Z)(Directory)
December 1, 2005... Access Panels
Acorn Engineering Co., Elmdor/Stoneman Div.
Dallas Specialty & Mfg. Co.
Diversified Plastics Industries, LLC
Fluidmaster, Inc.
Hercules Chemical Co., Inc.
[right arrow]IPS Corp., Water-Tite
LSP...
Manufacturers representatives.(ARIZONA-WASHINGTON)(Directory)
December 1, 2005... ARIZONA
Arrow PVF Sales
18236 N. 61st Dr.
Glendale, AZ 85308-1140
(602) 843-2778 Fax: (602) 547-3638
M. Nalbone, Mfg's Agent
American Plumbing Parts Master, Boston Metal Products, Flow Master, G.T. Water Products,...
Wholesaler directory.(ALASKA-WYOMING)(Directory)
December 1, 2005... ALASKA
ANCHORAGE
Ferguson, Branch No. 3017
151 East 95th Circle
Anchorage, AK 99515
(907) 273-2100 Fax: (907) 273-2110
Pacific Plumbing Supply Co.
6260 Old Seward Hwy.
Anchorage, AK 99518
(907)...
Aftermarket maintenance helps steer clear of costly repairs.(vehicle maintenance)
December 1, 2005... Being conscientious about preventive maintenance for your fleet of vehicles goes well beyond the power train, braking, steering, and suspension systems of the vehicles' chassis. To keep vehicles operating at peak efficiency, it's also important...
Budgeting myths.(business strategies)
December 1, 2005... The weather's getting colder and the holiday season is upon us. But as the year winds down, the holiday season isn't the only season rearing its ugly head. It's also budgeting season! This is the time of year when your thoughts turn to next...
Vacuum Lifter.(new products)
December 1, 2005... Anver Corporation has introduced a new electric-powered vacuum generator with a single curved foam pad attachment that comes in sizes for handling pipes with outer diameters of 4 to 30 inches. The Anver model VPE Pipe Vacuum Lifter's foam...
Bathtub and kitchen sink.(new products)
December 1, 2005... Bootz Industries has introduced two new products: the 5-foot Bootzcast bathtub and the 33" x 22 "x 9-1/2" OPAL self-rimming kitchen sink. The Bootzcast bathtub includes a luxury "Comfort Back" featuring a 40-degree lumbar support for extra...
Wall hydrant.(new products)
December 1, 2005... Arrowhead Brass has introduced a top-quality, competitively priced, commercial anti-siphon, automatic-draining, non-freeze wall hydrant. It comes complete with an integral backflow preventer, copper casing, all-bronze interior parts, a...
Piping Systems.(new products)
December 1, 2005... Asahi/America has expanded its Air-Pro Compressed Air Piping Systems line by adding a wide selection of fittings and sizes to its current offerings. The systems are now available in sizes ranging from 1/2 to 12 inches with socket, butt and...
Valve kit bulletin.(new products)
December 1, 2005... A new bulletin is available for Bell & Gossett's Valve Installation Kits, which help to improve HVAC system operating performance and save time for installers in the field. The bulletin (A-608) details the features of Bell & Gossett's standard...
Awakening.(new products)
December 1, 2005... Ally Bathing Equipment has introduced its "Awakening" shower enclosure. Part of the company's "Meditation Collection," the oversized Awakening shower enclosure features three integral glass shelves and towel bar. The curved glass swing door...
Spur and Ship Augur Bits.(new products)
December 1, 2005... Bosch has announced its new Type I Power Band Spur Augur Bit and Type II Power Band Ship Auger Bit line. Whereas other bits bind or struggle to cut, the Bosch Power Band Tip keeps all of the drilling power focused to the cutting edge, making...
Portable Gas Analyzer.(new products)
December 1, 2005... E Instruments has released the low-cost BTU 1000 Basic Portable Gas Analyzer, a portable and multifunctional unit that is ideal for servicing and maintenance purpose of HVAC professionals, including boilers, heaters, and other domestic and...
Copper tubing prep tool.(new products)
December 1, 2005... Copper tubing and couplings in really tight spots can be prepped easily and efficiently with the innovative compact CopperKey from General Pipe Cleaners. CopperKey's patented ratchet action design requires only a few inches of clearance to...
Circulator-flange ball valve.(new products)
December 1, 2005... Hammond Valve has introduced a circulator-flange ball valve for hydronic heating systems. The 8100/8111 is a two-piece, brass-body full-port ball valve designed with free-floating flanges for easy alignment with circulator pump flanges to...
Custom Shower System.(new products)
December 1, 2005... Danze has announced the addition of a new Custom Shower System, offering customers a range of components that can be mixed-and-matched to create a personal system that is tailored to space and personal preference. The components include body...
Drain cleaner.(new products)
December 1, 2005... Electric Eel Manufacturing has introduced its model D-5 drain- and sewer-cleaning machine. The D-5 combines professional quality and affordability in a continuous cable drum machine for cleaning 3- to 10-inch-diameter lines up to 100 feet long....
Wall-mounted shower systems.(new products)
December 1, 2005... Leonard Valve has introduced its Surfashower wall-mounted shower systems for schools, institutions and clubs as well as for industrial and shipboard applications. Surfashower comes in a wide range of preassembled models: single temperature,...
Double Cut Auger Bits.(new products)
December 1, 2005... M. K. Morse has introduced its new line of Double Cut Auger Bits. These auger bits have a self-feed screw point for effortless boring and a double-flute design for fast clearance and removal of chips. The precision-ground, heat-treated and...
Tankless water heater.(new products)
December 1, 2005... Rheem Water Heaters has introduced an on-demand tankless gas water heater engineered specifically for high-volume commercial applications such as restaurants, hotels, schools, laundromats and multifamily housing. The new Rheem-Ruud Commercial...
Pipe cutters.(new products)
December 1, 2005... MCC USA, the original mechanical and design patent holder and pioneers of the ratcheting PVC pipe cutters that the company introduced to the U.S. market more than 25 years ago, has introduced its new and improved 3/4-inch VC-0327 and 1-1/4-inch...
Bronze Ball Valve.(new products)
December 1, 2005... Milwaukee Valve has announced that its BA-100/150 NSF Bronze Ball Valve received certification for achieving the standards of ANSI/NSF standard 61 for potable water. The BA-100 NSF (threaded end) and BA-150 NSF (solder end) are the first...
Photoionization detector.(new products)
December 1, 2005... Photovac has announced the introduction of its 2020PROPlus, the first of a new family of enhanced photoionization detection instruments. The instrument boasts an extended dynamic range, several new operating features and an enhanced user...
X-Press-Fit arrestor.(new products)
December 1, 2005... Precision Plumbing Products has engineered a series of Water Hammer Arrestors, available in diameters from 1/2- thru 1-inch, to be expressly used with mechanical pipe joining methods such as Viega's "Pro-Press" and Cash Acme's "SharkBite." The...