Reeves Journal articles

Recent articles from Reeves Journal

Have we hit bottom?(pipeline)
April 1, 2009... If anyone knew, really knew, the answer to that question they'd be a very rich dude or dudette very quickly. There's no reason to replay yet again what the U.S. and world economies have been through--and averted--over the past year and a half or so. On the day this is being written,...

Proving the arbitration requirement: surgeons! fraud! new products! breach of contract!(legal corner)
April 1, 2009... This was a relatively strange case. Although it dealt with surgeons, the legal questions would be the same if it dealt with contractors. The case dealt with orthopedic surgeons, breach of contract, and fraud. It had to do with new products. The plaintiffs attached an agreement...

Pay attention to the basics: these telephone tips can help you connect with customers.(marketing mechanics)
April 1, 2009... The person who answers your company's telephone has an awesome responsibility. Not only is this person the first contact customers have with your company, but also he or she is responsible for starting a great relationship with your clients, current and potential. The person who answers your...

Let's pretend ... role play expectations with your service techs!(service sense)
April 1, 2009... If you've been in the business world for very long you've no doubt heard the statement "Inspect what you expect." There's a lot truth in that statement, but, this month, we want to modify it just a bit for your service techs. [ILLUSTRATION OMITTED] The revised version is "Role play...

Earth first! Stepping into the green scene is easy to do.(business strategies)
April 1, 2009... Is April and during this month each year there is one day when everyone focuses on one thing--our planet. Of course, I'm referring to Earth Day, and the presence and attention of this singular day is a good reminder of the growing presence of the green movement. [ILLUSTRATION OMITTED] ...