Supply House Times articles from April 2003

Supply House Times archives from April 2003

Kelly Supply Co. celebrates 100 years. (News: companies ... associations ... people ... government ... trends).(Brief Article)
April 1, 2003... The Kelly Supply Co. has scheduled a corporate event for July 10 at its headquarters in Grand Island, Neb., to celebrate its centennial. The company is promoting anniversary product specials and planning open house/customer appreciation...

Lochinvar Corp. (News: companies ... associations ... people ... government ... trends).(Brief Article)
April 1, 2003... Lochinvar Corp. named Ken Peters of Ubly, Mich., its 2002 Salesman of the Year. He increased sales in his territory of eastern Michigan by more than 20%.

Scott Franz named publisher of Supply House Times. (News: companies ... associations ... people ... government ... trends).(Brief Article)
April 1, 2003... Scott Franz, a 20-year veteran of the magazine business who has worked with SUPPLY HOUSE TIMES for 14 years, has been named its publisher. He began his career in 1983 working for United Color Press, former printer of SUPPLY HOUSE TIMES....

Ferguson. (People On The Move ...).(Brief Article)
April 1, 2003... Ferguson (Newport News, Va.) promoted Steve Speers to president/general manager for its Roanoke, Va., location and Joe D. Anderson to president/general manager of its Omaha, Neb., location. Speers joined Ferguson in 1994 as a trainee in Tucker,...

Modern Supply Co. (People On The Move ...).(Brief Article)
April 1, 2003... Modern Supply Co. (Knoxville, Tenn.) named Frieda Blakley credit manager and Raven Edwards marketing and communications director. Deborah Steele, former credit manager, has been promoted to sales manager. Modern has six locations.

Pentair Pump Group. (People On The Move ...).(Brief Article)
April 1, 2003... Pentair Pump Group named Scott R. Levin president. He will be responsible for the Ashland, Ohio, operations of the Pump Group; Aurora Pump in North Aurora, Ill.; and Fairbanks Morse Pump Co. in Kansas City, Kan.

Powers Fasteners. (People On The Move ...).(Brief Article)
April 1, 2003... Powers Fasteners named Jack Stewart, formerly of the Powers Indiana branch, branch manager in Denver.

Noland Co. (Financials ...).(financial results for year ended Dec. 31, 2002 )(Brief Article)
April 1, 2003... Noland Co. reported net income of $9.6 million, or $2.70 per share (diluted), for the year ended Dec. 31, an increase of 34.3% compared with 2001 results. Sales in 2002 totaled $488.7 million, up 2.3% from sales in 2001. The company's gross...

Obituary. (News: companies ... associations ... people .... government ... trends).(Brief Article)(Obituary)
April 1, 2003... John Engelberger, 72, P.E., president of Enerjee Inc., died Feb. 28 after a long and courageous bout with cancer. He was a member of the Mercer County (N.J.) Professional Engineers Society and the Trenton Engineers Club. He was a councilman in...

ISH North America announces program. (News: companies ... associations ... people ... government ... trends).(Brief Article)
April 1, 2003... International trade show ISH North America, scheduled for Oct. 1-3 in Las Vegas, will feature a six track seminar series: Hydronics; HVAC; Kitchen & Bath; Plumbing/Pipe, Valves and Fittings; Environmental (Green) Systems; and Business...

Residential building permit activity regional & local market survey: January 2003. (A Supply House Times Exclusive).(Illustration)
April 1, 2003... A Supply House Times Exclusive Residential Building Permit Activity Regional & Local Market Survey January 2003 Region Residential Permits Local Markets JAN. 03 YTD 03 ...

Emco Ltd. (Financials ...).(financial results for year ended Dec. 31, 2002)(Brief Article)
April 1, 2003... Emco Ltd. (London, Ontario) reported net earnings of $22.1 million for the year ended Dec. 31, a substantial increase compared with $6.5 million in 2001. Sales of $914 million for the year were up 7% from a year ago. The distribution segment's...

Hercules Chemical Honored. (News: companies ... associations ... people ... government ... trends).(Brief Article)
April 1, 2003... [ILLUSTRATION OMITTED] Caption: Hercules Chemical Honored: Hercules Chemical Co. received the Safety and Health Achievement Recognition Program Award from the U.S. Dept. of Labor's Occupational Health and Safety Administration and the New...

Bradford White Corp.'s water heater. (News: companies ... associations ... people ... government ... trends).(Brief Article)
April 1, 2003... [ILLUSTRATION OMITTED] Caption: Bradford White Corp.'s Water Heater: A functioning 37-year-old water heater was discovered in the home of Frank and Betsy Wilts, a New Jersey family with six children. The 82-gallon electric tank-type water...

Ferguson. (Expasion, Acquisitions ...).(acquires Triangle Supply Co.)(Brief Article)
April 1, 2003... Ferguson (Newport News, Va.) acquired Dallas-based Triangle Supply Co., a plumbing and electrical supply distributor. Triangle, with two locations, has annual sales of about $12 million and 29 full-time associates. Both the Dallas and Rowlett,...

Hughes Supply. (Expansion, Acquisitions ...).(opened location in North Kansas City, Missouri)(Brief Article)
April 1, 2003... Hughes Supply (Orlando, Fla.) opened a location at 300 W. 23rd Ave. in North Kansas City, Mo. It will supply maintenance repair and operations (MRO) products to apartment complexes and hotels/motels in the local area. James Sweet is branch...

Pace Analytical Services Inc. (Expansion, Acquisitions ...).(acquired the assets of Spectrum Labs Inc.)(Brief Article)
April 1, 2003... Pace Analytical Services Inc. acquired the assets of Spectrum Labs Inc., a water treatment material and device testing laboratory that performs testing with regards to NSF, AWWA, ASTM and ASME method guidelines. Timothy Shannon is product...

Pennsylvania PHCC. (Mark Your Calendars ...).
April 1, 2003... Pennsylvania PHCC is holding its annual convention May 14-18 at the Sheraton Bucks County, Langhorne, Pa. It is offering free admission to a one-day trade show on May 15 that will include exhibits and mini-seminars. For information call...

A.I. McDermott's dealer meeting. (News: companies ... associations ... people ... government ... trends).
April 1, 2003... [ILLUSTRATION OMITTED] Caption: A.I. McDermott's Dealer Meeting: The Oshkosh, Wis.-based wholesaler hosted 400 people. Pictured are (left to right) .Jay Pokrandt, on-site wastewater product manager for A.I. McDermott Co.; Brian Borders,...

Encompass to focus on residential services. (News: companies ... associations ... people ... government ... trends).(Encompass Services Corp. files reorganization plan with Bankruptcy Court)(Brief Article)
April 1, 2003... Encompass Services Corp. intends to retrench into a residential organization, according to the reorganization plan the company filed on March 5, 2003, with the U.S. Bankruptcy Court for the Southern District of Texas. Encompass Services'...

Ron Katz, chairman/CEO of Elkay Manufacturing Co., celebrated 50 years of service with the company in January. (Kudos To ...).
April 1, 2003... Ron Katz, chairman/CEO of Elkay Manufacturing Co., celebrated 50 years of service with the company in January. He is the grandson of Leopold Katz, who co-founded Elkay with his son, Louis. Over the years Ron Katz held positions in the shop,...

Hansgrohe. (Kudos To ...).
April 1, 2003... Hansgrohe announced that Antonio Citterio, an architect and designer who recently created a designer bath collection for its Axor line, has been inducted into the Interior Design magazine Hall of Fame.

Chicago Faucet Co. (People on the Move ...).
April 1, 2003... The Chicago Faucet Co. named Patrick Kimener vice president of sales. He will be responsible for sales for both Chicago Faucet and Geberit branded residential products as well as laboratory, food service and OEM products. Kimener has been with...

Globe Union acquires major share of Gerber Plumbing. (Bath & Kitchen).(Globe Union Group )
April 1, 2003... Gerber Plumbing Fixtures Corp., completed a transaction in February in which most of its assets were sold to a new entity, Gerber Plumbing Fixtures LLC. While Globe Union Group is the majority owner of Gerber Plumbing Fixtures LLC, Gerber will...

Dick Posey, president/CEO of Moen, congratulated Stephane Cantin, chief estimator for Altman Contractors, who won a 2003 Cooper MINI S at the International Builder's Show. (Bath & Kitchen).
April 1, 2003... [ILLUSTRATION OMITTED] Caption: Dick Posey (right), president/CEO of Moen, congratulated Stephane Cantin, chief estimator for Altman Contractors, who won a 2003 Cooper MINI S at the International Builder's Show. More than 4,000 builders...

The Swan Corp. has introduced its Swanstone Veritek bathtub and bath alcove in aggregate colors.
April 1, 2003... The Swan Corp. has introduced its Swanstone Veritek bathtub and bath alcove in aggregate colors. The company describes it as an "industry first," offering the look of granite at a fraction of the cost. The bathtub is available in seven granite...

Moen Inc. (People on the Move ...).
April 1, 2003... Moen Inc. confirmed that Linda Mayer, senior vice president of product marketing and product development, resigned her position effective March 14. She is succeeded by David Lingafelter, who was promoted to vice president/marketing and product...

ThermaSol. (People on the Move ...).
April 1, 2003... ThermaSol has expanded its internal sales support group, which is now comprised of both a California and a New Jersey office. Sales support representatives Annette Crammer and Maria Santoyo serve customers in the Midwest to West Coast and...

Elkay Manufacturing Co. (New Pricing ...).
April 1, 2003... Elkay Manufacturing Co. launched a lower pricing structure for its institutional and scullery faucet line. The faucets are certified to ANSI/NSF61, ANSI/ASME A112.18.1M and CSA B125 standards.

BLANCO expands sales management team. (Bath & Kitchen).(vice president/sales, three regional sales managers named at BLANCO America)(Brief Article)
April 1, 2003... Charles Burhans, president of BLANCO America, has named a vice president/sales and added three regional sales manager positions in response to what he describes as "unprecedented" sales growth. Steve Schuster has been promoted to vice...

Red-White Valve Corp. (Transitions ...).(acquired by Italian valve manufacturer VIR)(Brief Article)
April 1, 2003... Red-White Valve Corp.: Shortly before press time we received word from inside the company that Red-White Valve Corp. was acquired by the Italian valve manufacturer VIR. Watch for more details in our next issue.

PW Eagle Inc. (Transitions ...).(has split its operations into two core business units, PW Pipe and PW Poly)(Brief Article)
April 1, 2003... PW Eagle Inc., a Minneapolis-based plastic pipe manufacturer, has split its operations into two core business units. Its PVC pipe business will continue to operate as PW Pipe, while its PE unit will become PW Poly. Current President Larry...

Stupp Corp. (Transitions ...).(CEO John Stupp Jr. to assume additional duty of president)(Brief Article)
April 1, 2003... Stupp Corp.: John Stupp Jr., executive vice president and COO of Baton Rouge, La.-based Stupp Bros. and CEO of Stupp Corp., will assume the additional duty of president of Stupp Corp., a position he previously held from 1990 to 1995. Stupp...

Puget Sound Pipe & Supply. (Big Job ...).(named by Bechtel National as supplier to Hanford Waste Treatment Plant being built in Washington)(Brief Article)
April 1, 2003... Puget Sound Pipe & Supply has been named by Bechtel National as supplier to the $5.6 billion Hanford Waste Treatment Plant being built near Richland, Wash. The waste vitrification project will process radioactive waste currently stored in...

Merit Brass Co. (Kudos ...).(won an "e-Volution in Manufacturing" award for its EDI initiatives)(Brief Article)
April 1, 2003... Merit Brass Co. won an "e-Volution in Manufacturing" award for its EDI initiatives that has seen EDI customers blossom from five to 32, accounting for 14% of order lines entered.

Chinese fittings are dumped, says ITC. (Pipe-Valves-Fittings).(U.S. International Trade Commission)(U.S. Department of Commerce)(Brief Article)
April 1, 2003... The U.S. International Trade Commission determined that the U.S. industry is threatened with material injury by imports of non-malleable cast iron pipe fittings from China sold in the United States at less than fair value. The March 12...

Edgen forms Carbon Products Group. (Pipe-Valves-Fittings).
April 1, 2003... Baton Rouge, La.-based Edgen Corp. has integrated the company's four carbon pipe and piping components divisions--Bartow Steel, Resource Pipe Co., Service Industrial Supply Co., (SISCO), and Thomas Pipe--into the Carbon Products Group. ...

Milwaukee Valve's Terry Sherman dies. (Pipe-Valves-Fittings).(Brief Article)(Obituary)
April 1, 2003... Terry Sherman, 54, vice president of sales at Milwaukee Valve, died suddenly March 5 while attending a trade show in Dallas. He joined the company in 1985 as midwest regional sales manager and was promoted to national sales manager a year...

NIBCO Actuation award. (Pipe-Valves-Fittings).(John Wadlington of Columbia Pipe & Supply presented with the award for Top U.S. Distributor of NIBCO Actuation Products)(Brief Article)
April 1, 2003... [ILLUSTRATION OMITTED] Caption: NIBCO ACTUATION AWARD: Bill Geers (left) and Wayne Grabowski (far right) from NIBCO are shown above presenting John Wadlington of Chicago-based Columbia Pipe & Supply with the award for Top U.S. Distributor...

Special requirements needed for HF service. (Pipe-Valves-Fittings).(hydrofluoric acid)
April 1, 2003... It's not just ordinary carbon steel anymore for refineries and many other PVF users in process industries that generate hydrogen fluoride (HF), a poisonous gas that when dissolved in water produces hydrofluoric acid. In order to stave off a...

North American industrial plants: number of industrial plants by category operating in North America. (Pipe-Valves-Fittings).(existing plants, active projects and investments detailed by industry)(Brief Article)(Illustration)
April 1, 2003... North American Industrial Plants Number of industrial plants by category operating in North America. Total Existing Active Investment...

Ruud Air Conditioning Division. (People On The Move ...).
April 1, 2003... Ruud Air Conditioning Division appointed Bill Leis to division district sales manager for California. Leis, an 18-year veteran of the HVAC supply chain industry, has worked directly with contractors and builders, managing daily operations for a...

Hardcast Products Group. (People On The Move ...).
April 1, 2003... Hardcast Products Group promoted Bob Stout to vice president and general manager. Stout has been with the company for 20 years in various operational, logistical and purchasing functions.

Rheem Air Conditioning. (People On The Move ...).
April 1, 2003... Rheem Air Conditioning appointed William A. Lux to vice president/international. Lux, a 29-year Rheem employee, started his career as a sales assistant and most recently was the division's senior leader of international market activities.

Air Purchases, Inc. (People On The Move ...).
April 1, 2003... Air Purchases, Inc., distributor of Trane equipment, and HVAC/R parts and accessories, appointed Rich Zaker as field service representative at the company's Burlington, Mass. headquarters. Zaker will be responsible for providing technical...

Honeywell. (Grand Opening ...).(opened a new facility in Geismar, Louisiana)(Brief Article)
April 1, 2003... Honeywell opened a new facility located in Geismar, La. The company spent $100 million on its design and contruction. The plant will produce HFC-125, the core ingredient in five widely used refrigerant blends: R-404A, R410A, R-407C, R-507, and...

Wetheads gather to talk hydronic heating in Illinois. (Hydronics/HVACR).
April 1, 2003... Dan Holohan, hydronic heating guru and monthly columnist for PM Engineer, SUPPLY HOUSE TIMES, and Plumbing & Mechanical, hosted "A Gathering of Wetheads" on March 15, in Rosemont, Ill., an event otherwise known as "Wetstock II." Over 80...

Companies expand PEX production. (Hydronics/HVACR).(Brief Article)
April 1, 2003... According to KWD-globalpipe, some major companies in the manufacturing world have expanded their production of PEX. Uponor WIRSBO, which pioneered PE-Xa (Engel process), acquired PE-Xb manufacturer Plasco of Regina, Canada. Sales from this...

The commercial-institutional marketplace: whose job is it anyway? A Supply House Times survey finds a lot of order-taking, but some wholesalers earn their keep and then some. (Cover Story).
April 1, 2003... This story begins before our survey was even drawn up. First we sought help from several vendor marketing personnel to gain an understanding of the issues from their point of view, along with input on designing our survey questions. Our...

Say good-bye to bar codes: RFID can store hundreds of millions of items of information. (Technology).
April 1, 2003... Just when it seems that manufacturers could soon print bar codes on those cartons, pieces of equipment, etc., that don't ready have them, a new technology will replace many "zebra stripes." This next new thing provides many more benefits than...

New industry directory now available. (ASA News).(Brief Article)(Directory)
April 1, 2003... The 2003 edition of ASA's Membership Directory was sent out to all ASA distributor and vendor members in late March. The comprehensive 316-page book provides a listing of almost 4,000 wholesale distributor headquarters and branch locations,...

Upcoming regional events. (ASA News).(Calendar)
April 1, 2003... Mark your calendars for these upcoming gatherings in your neck of the woods. For a complete calendar of upcoming events, visit www.asa.net. MDA TOWN HALL MEETING May 14 Butterfield Country Club, Oak Brook, Illinois The Midwest...

Industry spotlight. (ASA News).(Don Robertson, president of Steam & Plumbing Service Corp. and member of ASA Executive Committee)(Brief Article)(Biography)
April 1, 2003... Our spotlight this month is on Don Robertson, president of Steam & Plumbing Service Corp. in San Francisco. He's been a member of the ASA Executive Committee for three years and is currently serving as the organization's Treasurer. Don also...

ISH NA 2003 packs a punch. (ASA News).(Brief Article)(Calendar)
April 1, 2003... In addition to a great showing of our industry's product offerings, the ISH North America show in Toronto last year received rave reviews for its comprehensive seminar program. This year, with the help of Business News Publishing, which is...

IDB is not the same as source ASA. (ASA News).(Brief Article)
April 1, 2003... While the IDB seeks to develop a repository of product data, it is not the same thing as Source ASA. The IDB is designed to provide a much more robust collection of product data that is published on-demand every time the information changes,...

Winnelson joins IDB testing group. (ASA News).
April 1, 2003... ASA's Industry DataBase project (IDB) is continuing to progress at a steady pace. Now in its pre-release phase, the IDB is being tested by a group of seven key distributors, who are applying the various procedures and software programs that...

How do you compare? (ASA News).
April 1, 2003... One of the most under-utilized, but extremely valuable tools that ASA offers its members each year is the Operating Performance Report (OPR). The excerpt that we've provided with this installment of the ASA News offers just a glimpse of the...

2001 high profit vs. "typical firm" performance comparison. (ASA News).
April 1, 2003... 2001 HIGH PROFIT VS. "TYPICAL FIRM" PERFORMANCE COMPARISON (Excerpted from the ASA 2002 OPR, copyright 2002 American Supply Association) Plumbing ...

Castle Supply's Galleria Bath & Kitchen: this wholesaler has learned the nuances of the showroom business. (Darlington on Showrooms).
April 1, 2003... As a consultant and seminar facilitator I travel all over the United States and Canada to work with plumbing wholesalers and their showroom operations. Some wholesalers have not only learned that showrooms offer a terrific opportunity to add to...

The compressor's role in the air-conditioning cycle: compressors are quieter, more efficient and more reliable than ever before. (Wheeler on HVACR).
April 1, 2003... The compressor is literally the heart of an air conditioner. It moves the refrigerant through the system and creates the pressure differences that cause the refrigerant to condense and evaporate. The compressor takes in superheated gas at about...

Little Giant Pump Co. (Products).
April 1, 2003... The Vertical Diaphragm Switch goes anywhere a sump/wastewater pump will go and is available as a separate unit for retrofitting. The VDS is activated by the vertical pressure of the surrounding fluids. Several models are available in a variety...

Lavelle. (Products).
April 1, 2003... The new Korky[R] Plus Adjustable toilet flapper has an infinitely adjustable float on the chain. The float can be adjusted for more flush or water savings. Made from premium red rubber, the flapper stands toilet tank cleaners and includes a...

Fleet GPS. (Products).
April 1, 2003... "The Boss" mobile unit 3500 automatically captures, stores and downloads data on vehicle activity directly to your PC. It receives and responds to location requests and generates alerts for speeding, idling, etc. Connects to vehicle's battery...

Reed. (Products).
April 1, 2003... The One Hand Wrench now sports a "comfort grip" handle for better ergonomics. It features all-forged steel construction, a one-piece handle and offers a narrow profile for work in tight places. Securely and immediately tighten and loosen...

In a conference at the Apprentice and Journeymen Technical Training Center in Bellwood, Ill. (Hydronics/HVACR).(Brief Article)
April 1, 2003... In a conference at the Apprentice and Journeymen Technical Training Center in Bellwood, Ill., the Testing, Adjusting and Balancing Bureau (TABB) emphasized that the risk for building owners has risen since 9/11. "Our level of security in...

Al Levi, a columnist for Plumbing & Mechanical magazine, is offering a Sales Summit Tech Course. (Mark Your Calendars ...).
April 1, 2003... Al Levi, a columnist for Plumbing & Mechanical magazine, is offering a Sales Summit Tech Course in Phoenix, Ariz., April 25-26. For information, call 513-761-0594 or email: sales@mattsmithmedia.com.

The American Hardware Manufacturers Association. (Mark Your Calendars ...).
April 1, 2003... The American Hardware Manufacturers Association, which has sponsored the National Hardware Show for 25 years, will independently produce The AHMA Hardware Show April 1820, 2004 at McCormick Place in Chicago. AHMA said it has selected ConvExx to...

Victaulic. (News: companies ... associations ... people ... government ... trends).(said its model V36 dry-type fire sprinklers fully comply with new UL deposit loading requirements)(Brief Article)
April 1, 2003... Victaulic said its model V36 dry-type fire sprinklers fully comply with new UL deposit loading requirements.

Atlantic Bath Distributors has added two rep firms. (Rep Update).
April 1, 2003... Atlantic Bath Distributors has added two rep firms: Mountains West Marketing based in Broomfield, Colo., will cover Colorado, New Mexico and Utah; and K & A Sales Associates, which has offices in Overland Park, Kan., and St. Louis, Mo., will...

Wiseway Supply (Florence, Ky.), honored some of its rep firms at its second annual Vendor-Representative Awards Reception. (Rep Update).
April 1, 2003... Wiseway Supply (Florence, Ky.), honored some of its rep firms at its second annual Vendor-Representative Awards Reception. John Patsey Sales received the 2002 showroom representative award; Afco-Kaehr Sales received the 2002 plumbing...

Prier Products. (Rep Update).
April 1, 2003... Prier Products announced its 2002 Representative Awards. K & A Sales Associates, which represents Prier in western Missouri and Kansas, received the Prier President's Award based on total sales, territory growth and goal achievement. Sales...

Building Connections. (Rep Update).
April 1, 2003... Building Connections of Downers Grove, Ill., was appointed the new Powers Chicago sales rep. Partners Dan Gilligan and Jeff Warmoltz will serve as Powers Chicago branch managers.

Stockham Valves. (Rep Update).
April 1, 2003... Stockham Valves, a division of Crane Valves, has announced the addition of 12 rep firms. They are: Bailey Sales, Seattle, Wash.; Barnard & Associates, Midlothian, Va.; Braswell & Associates, Dallas, Texas; C. A. River Co., North Little Rock,...

Maco South Inc. (Rep Update).
April 1, 2003... Maco South Inc. of Deerfield Beach, Fla., was presented with Elkay's 2001 Execution Award. Pictured from left to right: Jim Scott, president, Elkay Division; Bill Blaine, vice president/sales, Elkay Sales; Jeff Nelson of Maco South and John...

Van R. Kipka Sales of Grand Rapids, Mich., was presented with Elkay's 2002 Execution Award. (Rep Update).
April 1, 2003... Van R. Kipka Sales of Grand Rapids, Mich., was presented with Elkay's 2002 Execution Award. Pictured from left to right: Jim Scott, president, Elkay Division; Van Kipka III of Van R. Kipka Sales; Bill Blaine, vice president/sales for Elkay; and...

Why contractor consolidation fizzled: the roll-up craze of the '90s has no success stories. (Editorial).
April 1, 2003... In 2001, Encompass Services Corp. laid claim to being the nation's largest mechanical contracting firm with revenues of $3.8 billion (including electrical and janitorial services). Last year, the NYSE dropped the firm's stock after it had...

Treating treated water: does the perfect glass of water exist?
April 1, 2003... With the exception of private well systems, tap water goes through a well-regulated filtration process at a municipal facility. To secure the procedure, the Environmental Protection Agency has set standards for treating more than 90...

Lateral repairs and clean water.(Repairing lateral lines)
April 1, 2003... Repairing lateral lines may seem an odd component for us to cover in a supplement touting the benefits of clean water. Treating water with various filtration devices probably is the first item to come to mind. And those are all certainly...

Reverse osmosis.(Los Angeles Department of Water and Power)
April 1, 2003... An associate of mine met recently with an expert from the Los Angeles Department of Water and Power. He was shocked to learn that 70 percent of the people in the L.A. area drink only filtered water or bottled water. With this growing...

Treatment options.(Water treatment)
April 1, 2003... According to the Water Quality Association, three-fourths of Americans don't think that their household water supply is as safe as it could be. Any number of environmental and chemical problems have an impact on water quality, but there are...

A letter you can use: here's a ready-made sales letter that can get you started selling water treatment equipment.
April 1, 2003... We printed the following letter in the September 1998 issue of the PHC Profit Report. It comes from market research and marketing consultant Matt Michel, one of the founders of the Service Roundtable, an online organization for HVAC and...

Ferguson's history: the Ferguson Chronicles: celebrating 50 years of success in the PHCP wholesale industry. (History).
April 1, 2003... Ferguson began as the dream of three men: Charles Ferguson, Ralph Lenz and Johnny Smither. Ferguson was a retired president of Noland Co., Lenz was serving as Noland's treasurer and Smither as branch manager. They started out with two supply...

Creating a winning team: Ferguson's culture. (Culture).
April 1, 2003... Culture: 1) cultivation, tillage; 2) the act of developing the intellectual and moral faculties especially by education; 3) a set of shared attitudes, values, goals and practices that characterizes a company When speaking about the...

Customer relations: from its earliest days Ferguson has stressed the need to take care of the customer.
April 1, 2003... "We're in the relationship business," says C.S. "Chip" Hornsby, president/CEO of Ferguson. Ferguson is constantly asking itself, how do we become easier to do business with? That includes the caliber of people, product availability, fill...