ABA Bank Marketing articles from May 2003

ABA Bank Marketing archives from May 2003

First National Bank of Chaska. (Bankers).(Debra L Kosch)(Brief Article)
May 1, 2003... Debra L Kosch has joined First National Bank of Chaska, Minn., as retail sales manager/marketing director. She will manage the personal banking department and the bank's marketing activities. Kosch comes from U.S. Bank, Minneapolis.

Bank Marketing Association. (Bankers).(U.S. Bank)(Brief Article)
May 1, 2003... A former director of the Bank Marketing Association (predecessor organization to the ABA Marketing Network), Ledean Hamilton, has retired from the U.S. Bank, Glasgow, Ky., where she worked for 53 years. She most recently served as senior...

Rockland Trust Co. (Bankers).(Brief Article)
May 1, 2003... Christopher Oddleifson has been elected president and director of the Rockland Trust Co. and its parent, Independent Bank Corp., both of Rockland, Mass.

Sun Life Financial. (Financial Services).(Brief Article)
May 1, 2003... Janet Whitehouse has been named vice president, human resources and administrative services for Sun Life Financial, Wellesley Hills, Mass. In this position, she will oversee human resources, public relations and administrative services for the...

Dialogue Resource Inc. (Service Providers).(Brief Article)
May 1, 2003... Jana Ritzcovan has been hired as a research associate at Dialogue Resource Inc., Fairfield, Conn., a marketing research and consulting firm.

TowerGroup. (Service Providers).(Brief Article)
May 1, 2003... A former bank marketer, Dan Murray, has joined TowerGroup, Needham, Mass., as director of consumer credit research. He will focus on all aspects of payment cards, including credit, debit and smart cards. He will also oversee research across...

SafeCheck. (Service Providers).(Brief Article)
May 1, 2003... Daniel Wellhoefer has joined the SafeCheck sales team, New York, as national sales manager. SafeCheck provides point-of-sale check verification and electronic check conversion services.

WordCom. (Service Providers).(Brief Article)
May 1, 2003... WordCom of Ellington, Conn., has hired two new people. Jeff Soltesz will serve as vice president and senior database marketing consultant, serving clients in 13 Midwestern states. John Scoble will be working for clients in seven Southern and...

Harland Financial Solutions Inc. (Alliances).(Brief Article)
May 1, 2003... Harland Financial Solutions Inc., Atlanta, has been awarded advanced partner status by IBM. The two companies will focus their efforts on delivering integrated customer relationship management, branch automation and core system solutions to the...

Martine & Bartolomeo Inc. (Alliances).(Markitecture)(Brief Article)
May 1, 2003... The marketing consulting firm Markitecture, Norwalk, Conn., has merged with pollsters/media researchers Clark, Martine & Bartolomeo Inc. Englewood, Cliffs, N.J. The combined firm will keep the Markitecture name.

Bank of New York. (Acquistions).(Pershing and Co.)(Brief Article)
May 1, 2003... The Bank of New York has agreed to buy Pershing, the stock clearing unit of Credit Suisse First Boston. The deal would make the Bank of New York the nation's largest clearing firm for stock trades, an essential back-office processing business...

BB&T Corp. (Acquistions).(First Virginia Banks Inc.)(Brief Article)
May 1, 2003... BB&T Corp., based in Winston-Salem, N.C., will buy First Virginia Banks Inc for $3.38 billion in stock. The deal will boost BB&T's presence in Washington, D.C., Maryland and Tennessee. First Virginia has 364 branch offices, including 298 in...

Advance Bancorp Inc. (Acquistions).(Brief Article)
May 1, 2003... Charter One, Cleveland, has agreed to buy Advance Bancorp Inc. for $72 million in Charter One common stock. Operating principally in Cook County, ILL, Advance has approximately $632 million in assets and operates 14 branch offices.

Abbey National. (Acquistions).(Brief Article)
May 1, 2003... Abbey National, Great Britain's sixth-largest bank, has agreed to sell its British consumer credit business, First National, to GE Consumer Finance, which is part of General Electric.

Aegis Group PLC. (News Names).(Synovate)(Brief Article)
May 1, 2003... The businesses comprising the Aegis Group PLC research network, which has its headquarters in London, have been renamed Synovate. Synovate now incorporates 77 offices in 46 countries.

A branding slam dunk by Hibernia National Bank. (Marketing News).(bank will sponsor New Orleans Hornets)
May 1, 2003... When NBA basketball returned to New Orleans Last year after a 23-year hiatus, Hibernia National Bank, a $17-billion-asset regional bank, decided to become one of the sponsors of the new team, the New Orleans Hornets. The partnership...

Innovative products: 'Totally e Check'. (Marketing News).(Brief Article)
May 1, 2003... The "Totally e Checking" product from Charter One, Cleveland, provides rewards for customers who do not request paper copies of their monthly statements, cancelled checks or have transactions performed by a banking center teller. Customers...

We can turn it around--Or can we? (Marketing News).(turnaround tips for banks)(Brief Article)
May 1, 2003... In today's rapidly changing economy, businesses can run into problems with little advanced warning. Financial services companies are not exempt from this pattern. When it becomes necessary, an institutional "turnaround" can be painful,...

Quotable. (Marketing News).(Brief Article)
May 1, 2003... What's This Branding Stuff? When you use the word "branding," people either think you are talking about advertising or they don't know what you are talking about. So we ask these questions: "Who are we and what do we do?" "Why should...

The coming crisis: too few skilled workers. (Q & A Roger Herman).(Interview)
May 1, 2003... Roger Herman is a strategic business futurist who concentrates on workplace and workplace trends. He is the co-author of "Impending Crisis: Too Many Jobs, Too Few People" (Oakhill Press, December 2002). Q: You argue that the United State...

Stressed? get control of the situation. (Rewarding Employees).(managers who effectively control stress are seen as good managers by employees)
May 1, 2003... In today's times of change and uncertainty, we all need strategies for dealing with stress. One effective strategy is to gain a sense of control over your circumstances. Have you ever noticed that the driver of a car is never the one who gets...

Branches: too many? or not enough? (Marketing Solutions).
May 1, 2003... "One ship drives east and another drives west with the self same winds that blow. Tis the set of the sails and not the gales which tell us the way to go." Ella Wheeler Wilcox "The Winds at Fate" Not too long ago, everybody knew we had...

The charitable thing to do: corporate giving benefits not only the community but also the bank's reputation and employee morale. But deciding who deserves the money can be a daunting challenge.(Cover Story)
May 1, 2003... When Randy Ezell interviewed for the job of bank president four years ago, he remembers the first thing out of bank director Warren B. Mosler's mouth. "I want you to make a whole lot of money . . ." Mosler said, "for medical research through...

Boost your media exposure -- for free! (Feature).(tips for banks on how to improve press relations)
May 1, 2003... Even if your ad and PR budgets have been cut, you still need to generate positive buzz in your market area. The cost-effective approach: Cultivate relationships with reporters from your local newspapers, and radio and television stations. Your...

What's so Gr-r-r-reat about your bank? (Feature).(Jim Collins discusses his book, "Good to Great: Why Some Companies Make the Leap... and Others Don't")(Interview)
May 1, 2003... It's easier to market an excellent bank than an ordinary one, according to Jim Collins, author of the best-selling management book 'Good to Great. Collins talks about the factors that enable businesses such as banks to evolve from being merely...

Branch design: step X Step. (Fundamentals).(tips on how to organize, design bank branches)
May 1, 2003... Some time in the future, you may find yourself facing the task of building a new branch. Whether it's your first such project or your fiftieth, the following checklist can help you get your arms around the job. New bank facilities can...

Strategic marketing for challenging times. (ABA Marketing Conference).(American Bankers Association)
May 1, 2003... September 14-16, 2003 Hyatt Regency Chicago, Chicago, H"" * Learn from successful practitioners how to build deposits, profits and market shares * Meet your goals with ideas you can take back to your institution and implement...

How to measure success. (Direct Mail Essentials).
May 1, 2003... It's every advertiser's hope when a direct mail campaign goes public that it will either ring the telephone or line up customers at the door. But usually campaign results are subtler--sometimes deceivingly so. Take the example of a poorly...

Matching people to sales jobs: stop hammering round pegs into square holes. (New Products).
May 1, 2003... In this 20 years in sales training and sales development consulting, Jim Schneider, has never seen anything like it. What he is referring to is the interest on the part of the financial services industry in improving sales productivity by...

TowerData. (Product File).(Brief Article)
May 1, 2003... TowerData of New York has introduced an e-mail change-of-address service called "Email Update." The service leverages a permission-based network of over 20 websites, and it uses a nonintrusive, patent-pending method for tacking e-mail address...

Spatial Insights Inc. (Product File).(Brief Article)
May 1, 2003... Spatial Insights Inc., Falls Church, Va., has released a block centroid database based on the 2000 Census. The block centroid database is available by county, state or nationwide. In addition to the coordinates and census identifiers, total...

DemandMore-Projects. (Product File).(Brief Article)
May 1, 2003... A software product called DemandMore-Projects is a centralized project management hub that helps marketers automate time-consuming tasks and gain real-time visibility into marketing budgets. The software oversees all marketing planning, project...

Proximity analysis service. (Product File).(Spatial Insights Inc. )(Brief Article)
May 1, 2003... A proximity analysis service that would allow bank customers to query online and determine which branch location is closest to the customer's address, and provide a map showing how to get there, is offered by Spatial Insights Inc., Falls...

Referral management software. (Product File).(Brief Article)
May 1, 2003... Referral management software is being offered by WebTone Technologies Inc., Atlanta. TouchPoint Referral Management is designed to optimize referrals across the enterprise. The software provides browser-based tools for capturing, tracking,...

A La carte consulting, training and retail branch design/build service. (Product File).(International Banking Technologies)(Brief Article)
May 1, 2003... A La carte consulting, training and retail branch design/build services are being introduced by International Banking Technologies (IBT), Atlanta. The consulting will help institutions improve sales and customer service results through focused...

CashPro Web Small Business from Magnet Communications Inc. (Product File).(Brief Article)
May 1, 2003... CashPro Web Small Business from Magnet Communications Inc., allows small-business customers to manage their finances from a single, secure Internet connection with their financial institution and to grow their banking relationship by adding...

Electronic bill presentment and payment. (Product File).(Brief Article)
May 1, 2003... An executive report on electronic bill presentment and payment (EBPP) is being offered by Murphy & Co., St. Louis. The report is intended to be an objective, nontechnical overview of EBPR The marketing of EBPP is one of the topics covered. ...

BISYS Distribution Solution. (Product File).(Brief Article)
May 1, 2003... BISYS, New York, has created a new business unit, BISYS Distribution Solutions, to support the distribution initiatives of its investment management clients. The new unit supports client-specific asset growth and retention strategies by...

Correction.(Brief Article)
May 1, 2003... A recent article on small advertising blimps (ABA Bank Marketing, March 2003) included an incorrect e-mail address for Ron Schmidt of The Marketing Communications Group, Plymouth Meeting, Pa. The correct address is: rsworldwide7@msn.com. The...

Banks scoring better in Customer Satisfaction. (Customer Satisfaction).
May 1, 2003... There is evidence that banks across the country are making progress in their effort to improve customer service. The American Customer Satisfaction Index (www.theacsi.org/fourth_quarter.htm) in cooperation with the University of Michigan has...

More training sessions added to this year's ABA Marketing Conference. (ABA Resources).(Brief Article)
May 1, 2003... You'll get double the amount of training at this year's ABA Marketing Conference. That's because the conference, which will be held at the Hyatt Regency, Chicago, Sept 14-16, will have double the number of concurrent education sessions and...

Innovative deposit funding tool endorsed by ABA. (ABA Resources).(American Bankers Association endorses Certificate of Deposit Account Registry Service)(Brief Article)
May 1, 2003... An innovative new deposit placement service that helps banks--particularly community and regional banks--attract and retain larger local deposits, has been endorsed by the ABA. The Certificate of Deposit Account Registry Service (CDARS) has...

Chapter calendar 2003.(Indiana Bankers Association)(Brief Article)(Calendar)
May 1, 2003... Indiana Paul Freeman (317) 921-3135 May 6-7 Indiana Bankers Association Mega Conference (Featuring Marketing Track an Wednesday, May 7) 9 a.m. - 4 p.m. daily Indiana Convention Center, Indianapolis, Ind. ...

Additional date scheduled for CFMP exam administration. (ABA Resources).(Certified Financial Marketing Professional)(Brief Article)
May 1, 2003... The Institute of Certified Bankers (ICB) had added an additional date for the administration of the Certified Financial Marketing Professional (CFMP) exam. The exam will be administered on June 25 in addition to the previously scheduled dates...

Calendar 2003.(Calendar)
May 1, 2003... May 7-9 ABA/Foreword Financial: Financial Services Customer Conference Union Station--Hyatt Regency Dallas at Reunion Dallas May 11-13 ABA/Foreword Financial: Small-Business Relationship Conference Union...

Services directory.(Directory)
May 1, 2003... Austin & Williams is a strategic advertising and marketing agency combining award-winning creative with nationally-recognized financial marketing expertise and the latest geomapping technology. Find out more. Call Austin & Williams at (888)...

Figuratively Speaking.(survey data on a variety of topics)(Illustration)
May 1, 2003... Figuratively Speaking Yes, Baby Boomers Are Approaching Retirement Age Among savers, the percentage in 2001 who listed "retirement" as the most important reason for their savings 32.1 The percentage of savers who...