T&D articles from September 2003

T&D archives from September 2003

Survey says.(feedback about Training and Development )(Brief Article)
September 1, 2003... I stared at the computer screen quite a while before f started writing--no, typing. I'm still not writing yet. Every month, I have to fill this page--with, it's hoped, something worth reading. Hey, you try it! I could talk about what's in...

Up front.(Mailbox)(Letter to the Editor)
September 1, 2003... [Haidee Allerton's] Front Page column [July] spoke to me. As my purpose in life is to improve the way people follow through on what they learn, the opportunity to [write about effective learning design] is a gift to integrate work and life. ...

Trends.(Mailbox)(Letter to the Editor)
September 1, 2003... [Re: "How to Speak Game" by Jennifer Salopek (Trends, June)] Well done! The car I first learned to drive was a Model A. I grew up on the big bands, propeller planes... and 78 records. Old Blue Eyes transitioned to the Beach Boys, electric...

How do you partner with a training supplier?(Mailbox)(Letter to the Editor)
September 1, 2003... [In his July article "How to Partner With a Training Supplier"] Michael Rosenthal gives us some excellent tips. [But] he barely scratches the surface in one factor that is critical to supplier success: relationship management. Negotiating a...

Are we ok? A case for emotional ROI and resources for workplace mental health.(Executive update: six ways leaders sabotage themselves)
September 1, 2003... Up to 40 percent of U.S. workers are anxious and distracted by current events, find studies by the Herman Group and O.C. Tanner. What can the training function do about that statistic, especially in this age of return-on-investment? If you...

E-news.(online learning for Saudi royal family)(Brief Article)
September 1, 2003... Online learning is coming to the royals. The Saudi royals, that is. George Washington University in Washington. D.C., is creating customized e-learning courses for college-aged members of the Saudi royal family who don't want to travel to the...

Career development ranks among the most demanded content areas across industries worldwide.(In fall 2003, ASTD will present the "For Students" portal on its Website)(Brief Article)
September 1, 2003... In a time when unemployment is at a peak, employers are more selective in recruiting for key positions. So, candidates--especially those just beginning their careers--need to be more competitive. ASTD wants to provide a community and resources...

Accentuate the positive.(interview with Kim Cameron, editor of Positive Organizational Scholarship)(Interview)
September 1, 2003... T+D talked with Kim Cameron, one of the editors of Positive Organizational Scholarship, published this month by Berrett-Koehler. Cameron is professor of organizational behavior and HR management at the University of Michigan Business School....

Improv-based training: it's not just fun and games.
September 1, 2003... This is the final in a two-part series about using improv-based training. In the current business climate, success increasingly goes to organizations that can cope with change and turn on a dime with new ideas and solutions. In other...

Taken!(Internet fraud)
September 1, 2003... Spam, seams, and fraud---enough already! Where's all the shiny, happy news that's fit to print? Maybe next month. For five gut-wrenching days I thought that I'd become one of an increasing number of Web users taken by Internet fraud. It all...

Golden Arches at the Golden Gate.(McDonald's selects locations to set up with Wi-Fi on a trial basis)(Brief Article)
September 1, 2003... For those of you who are following the developments of McDonald's Wi-Fi rollout (and who isn't?), Intel, Wayport, and McDonald's recently announced plans to enable San Francisco-area locations with Wi-Fi in earnest. As I reported earlier this...

Yo! G.(802.11g Wi-Fi new standard finally gained approval)(Brief Article)
September 1, 2003... Products equipped with 802.11g Wi-Fi capability have been on the market for some time now. But it wasn't until June that the new standard finally gained approval from the Standards Board Review Committee of the Institute of Electrical and...

Correction.(Correction Notice)
September 1, 2003... As a careful reader pointed out, my inclusion of the game Elf Bowling in my June article on seams was misleading. I implied that the game, developed by NStorm and often forwarded to users around the holidays, is in some way harmful. In fact,...

What a trader does: lessons you can apply to day-to-day negotiations.
September 1, 2003... What makes a great trader? I'm not talking about the guy sitting in his one-room apartment knee-deep in empty boxes delivered by Domino's, riding a caffeine high, and screaming at a computer as his (or her) day's stock picks flash between green...

Outsourced learning: a new market emerges: the lure of cost-savings and other incentives are prompting more organizations to outsource their entire learning function, or large portions of it. But trainers shouldn't feel threatened, say insiders, They figure that within 10 years, half of them will be working for outsourcing partners.
September 1, 2003... EXECUTIVE SUMMARY Although the numbers still don't suggest a tidal wave, there has been a surge within the past two years of companies outsourcing learning. Incentives reflect the widespread desire to eliminate fixed costs, focus on...

Eleven common-sense learning principles: lessons from experience, sages, and each other.
September 1, 2003... EXECUTIVE SUMMARY Training has industrialized learning. Emphasis is now on courses and knowledge chunks that can be distributed through rigid classroom and electronic delivery. But Forman warns that we can't forget about these 11...

When performance reviews fail: performance management often conflicts with relationship management. Negative feedback doesn't motivate; ignoring the subjective element in reviews undermines employee attitudes. Here's a proposal for an alternative review system that takes into account the important emotional aspects.(Alternative performance review)
September 1, 2003... EXECUTIVE SUMMARY Performance reviews often conflict with relationship management. Negative feedback doesn't motivate, and ignoring subjective elements in reviews can undermine employee attitudes. In fact, Simmons says this primary tool...

Great training: they're hunters and gatherers of insight, opportunities, and talent.
September 1, 2003... EXECUTIVE SUMMARY Discovery organizations all have one factor in common: great leaders of learning. These leaders communicate a clear and compelling purpose, provide a safe and supportive work environment, and convey high but attainable...

From C-level to SEE-level leadership: it's time to shift your leadership priorities to the most visible leaders. Here's a prescription for ailing development programs.
September 1, 2003... EXECUTIVE SUMMARY We might associate business success with top-level officers, but the leaders who really make or break a company, and who offer the greatest return on a development investment, operate at the SEE-level. They are the most...

People and plans: training's role in homeland and workplace security: is your business secure? Here's how some organizations and training functions are preparing for the unexpected.
September 1, 2003... EXECUTIVE SUMMARY Are you worried that your company doesn't have enough resources to keep up with current security needs? Don't be. Knowledge is the best weapon against the unexpected. Here are measures being used by some companies....

Online and corporate universities: online and corporate universities take learning to the head of the class.
September 1, 2003... When e-learning became an educational buzzword in the 1990s, several events converged to drive organizational demand for it: 1) The U.S. economy was booming; 2) It was a seller's market for employees, who were courted by organizations hungry...

Organizational anxiety: it's chronic, but you can break the cycle.
September 1, 2003... Anxiety in the corporate world has reached an all-time high. Terrorism "alerts, the war with Iraq, corporate accounting scandals, and the sharp downturn of the stock market have created an atmosphere of uncertainty that puts nearly everyone on...

A vendor-provided case study: discovery learning helps BorgWarner revamp its leadership development.
September 1, 2003... The power of experiential learning transcends industry. "We wanted to revamp our high-potential development program because we had a new competency model in place, and we wanted a partner to help us redesign," says Laurie Schamber, manager of...

Simulations and the Future of Learning: an Innovative (and Perhaps Revolutionary) Approach to E-Learning.
September 1, 2003... By Clark Aldrich One of my favorite books is Tracy Kidder's Pulitzer Prize-winning, The Soul of a New Machine. Kidder lived with the Data General development team that built the first 32-bit processor, and the book details the story of...

On the night stand.(business books to read)(Brief Article)
September 1, 2003... I've given up on books; time is too precious. Instead, I've become attached to getAbstract.com, a great service, and have plowed through more than 150 titles in six months. If a summary sparks my interest, then I'll buy the book. That's...

A new axiom.(In Gear)
September 1, 2003... Targeted squarely at the education and training market, Axonix's innovative Gigabit SuperView provides an all-in-one full-screen, full-motion, video-on-demand solution. Users can record, store, and stream hundreds of videos to users over any...

Sharp picture.(In Gear)
September 1, 2003... Dell has built its reputation on delivering a lot for a little, and the UltraSharp 1901FP LCD monitor is no exception. Users will enjoy a bevy of easy adjustments such as tilt, swivel, and height, as well as the option of portrait and landscape...

Master card.(In Gear)
September 1, 2003... For speedy throughput in mix-mode wireless environments, it's hard to better Netgear's WG511 PC card, which features support for both 802.11b and the newer high speed standard 802.11 g. A printed quick-start resource and CD-ROM aid...

Talk to the wrist.(In Gear)
September 1, 2003... The X2X is the first watch to include a two-way radio. With 22 chanels--14 FRS and 8 GMRS--you can keep in touch with friends and co-workers at distances of up to two miles. An optional headset lets you talk handsfree and spares you from...

Remember Me.(Secret Service Awards)(Smile!)(Video Recording Review)
September 1, 2003... Reviewed by Bill Ellet for Training Media Review Now in its third edition, this video has an updated visual facade, but its core message remains the same: Each time you forget the customer, you damage your company. And the customer may not...

DialogCoach.(Software)(Video Recording Review)
September 1, 2003... Reviewed by Dan Michaluk for Training Media Review Allen Interactions nearly conquers the ultimate challenge in simulated learning with DialogCoach, a virtual mentor for customer contact. It offers a customizable simulation engine that can...

PrimeCustomerCare.(Online Libraries)
September 1, 2003... Reviewed by Dan Michaluk for Training Media Review PrimeLearning.com offers a comprehensive rundown of customer service best practice in PrimeCustomerCare. The content itself is strong, but the package needs to be implemented carefully if...

Comparative ratings (highest to lowest).(Brief Article)(Illustration)
September 1, 2003... COMPARATIVE RATINGS (highest to lowest) Overall Title Pros Cons rating Videos Remember Me simple message, price ...

Develop and advise entrepreneurs and top executives.(Opportunities + Products)
September 1, 2003... Develop and advise entrepreneurs and top executives. Change the way that companies manage and motivate people. Build a powerhouse business. Contact The Assessment and Development Group, 800.919. 9220, sales@2oms.com. Circle #154

Put your passion to work!(Opportunities + Products)
September 1, 2003... Put Your Passion to Work! 360 Solutions is changing the way employees are trained. We are quickly becoming the leader in the public seminar industry, along with in-house training and consulting programs. If you share our passion for helping...

Align yourself with the top publisher of learning assessments, Inscape Publishing, and increase your income 3 ways!(Opportunities + Products)
September 1, 2003... Align yourself with the top publisher of learning assessments, Inscape Publishing, and increase your income 3 ways! Join our distributor network! For more details or to immediately sign up, see www. trainingsolutions.com/bo.asp or call C....

Network AD, sales opportunities.(Opportunities + Products)
September 1, 2003... Network AD, sales opportunities. Join a network of professional consultants hosted by HRD Press/Training House, one of the largest and most respected publishers in the field of training and development. Call 800.822.2801 x133 to order the...

Inscape Publishing training products.(Opportunities + Products)
September 1, 2003... Inscape Publishing training products. Purchase products securely from our web site: http://www.trainingsolutions.co m/inscape.asp. Immediate orders our specialty! TRAINING SOLUTIONS, INC. 703.318.0838. MC/VISA/AMEX/DISCOVER/ DINERS. Circle #146...

Cell phone dramas: overheard.(Brief Article)
September 1, 2003... Woman on the street: "I'm just trying to have a relationship here! We have to work together every day. OK, so I Kissed you the other night. I'll just have to live with that." "Then what did she do, dude?" Man in a grocery store...