T&D articles from May 2003

T&D archives from May 2003

The larger context. (Front Page).(Editorial)
May 1, 2003... We are marking a milestone in this issue: the fifth annual Training's New Guard. Each year, the award, if you will, has profiled interesting people doing interesting work in this field--mirroring the terminology evolution of training to...

Relevance in a changing world. (President's Page).(American Society for Training and Development)
May 1, 2003... It's true that many of us--no matter where we live or work--are feeling anxious about the uncertain environment. But, tough times call for everyone to take professional inventory. You have to determine how your work is relevant to your...

Mailbox.(Letter to the Editor)
May 1, 2003... Keeping It Real I enjoyed Andrew Ewell's piece, "The Real Real World" (Concept, February). Most people of our generation would simply complain about the lack of employment, but he managed to use his creativity to turn [the problem] into...

Do you know? (Intelligence Formerly News You Can Use).(knowlege management systems can answer questions but cannot always replace the benefits of human interaction)(Related article: Survey: Can effective people management increase a company's profitability)(Column)
May 1, 2003... Last week was very humbling for me. I'd recently moved into a new neighborhood, my car was in the shop, and I had to go by public transportation from the suburbs to a conference in D.C. It seemed as if everything was new and I didn't know how...

Policy news. (Intelligence).(Workforce Investment Partnership Act)(Brief Article)
May 1, 2003... A snapshot of U.S. federal legislation and policy affecting workforce development and the HRD profession. Legislation Introduced to Improve WIA A top workforce priority for the Bush administration is the reauthorization of the Work...

Reality check: the new learner needs; the only way to survive is to deliver what a client truly wants. (Fundamentals Formerly Training).
May 1, 2003... Clients' needs used to be static and often were centered on quality, service, or price. Now their needs are more demanding and more complex. Speed! Results! Flexibility! Value! These are some of the many cries from stakeholders. Clients still...

Bad serv. (The Web Formerly @Work).(includes tips on internet fitness trainers; technology tips)
May 1, 2003... Experienced email users know how to keep their on-the-job correspondence suitable for print in the local paper. Unfortunately, the relaxed atmosphere of email mailing lists can seem far removed from the front pages, and professionals are...

SMED International: leading the way in workplace productivity. (SMART Technologies Inc.).
May 1, 2003... Background With clients such as The Walt Disney Company, Bank of America and The Coca-Cola Company, SMED International is a worldwide leader in designing, manufacturing and marketing creative interiors. SMED's 767,000 square-foot office...

Is the number of ideas finite? Indications are, yes! (Concept).(human mental map project)
May 1, 2003... In November 2002, announced the behaviourome, or human mental map, project--a map of ideas--to understand ourselves and whether the number of ideas is finite. A 1994 International Bioethics Survey asked 6000+ people in 10 countries 150...

New Guard 2003.
May 1, 2003... It has been a pretty bad year. Wall Street has fallen out of love with corporate e-iearning. All of those leadership flame-outs have thrown doubt on decades of leadership development. And there is the moribund economy...fear of...

Serving up training: sometimes the most effective training involves only a few practical principles.
May 1, 2003... What would the founders of a delicatessen know about training? Quite a lot, apparently, if they're the founders of Zingerman's, an Ann Arbor institution and the flagship of Zingerman's Community of Businesses, or ZCoB--featured on the January...

The pause that refreshes.(Scott and Jim Brooks start up Alpha Genesis)
May 1, 2003... No preconceived notions about how training is done is an advantage of two soft-drink bottlers who decided to enter the learning business. The Brooks family of Holland, Michigan, was involved in the soft-drink business for three generations;...

Rising like phoenix.(Betty Herard's technology training school back after September 11)
May 1, 2003... The bombing of the world trade center destroyed businesses, if not buildings, within its radius. But one has reemerged. As for many entrepreneurs in New York City, the events of September 11, 2001, were devastating for Betty Herard. But the...

By the numbers.(diversity training)
May 1, 2003... A wake-up call about proving training's worth to his organization set this HR professional on a mission to quantify and measure the impact of diversity on the bottom line. Ed Hubbard's life is all about numbers, big ones and small ones. He...

Not playing it safe: a disk jockey on an e-learning team? Why not? asks this e-leader.
May 1, 2003... Some sources state that the average completion rate for online learning is a dismal 7 percent. Marcia Sitcoske has made it her professional mission to increase that rate--nay, to make it shoot through the roof. In her year-long tenure as...

Hold onto the brick.
May 1, 2003... LEGO--yes, the toys--has brought play and, therefore, engagement to adult learning by way of the imagination of this corporate CEO, professor, and researcher. Remember the Lonely Guy, Bart Victor exhorts trainers and meeting facilitators....

The next China: revolution.(online learning boom in China)
May 1, 2003... Given its size, need, technological capacity, and track record of success with improbable scenarios, China could become the global e-learning giant. My keynote address--a look at the future of online performance support--had just ended. As...

Demystifying performance: a roadmap.(Part 1 of series on human performance improvement and performance consulting)(HPI Glossary)
May 1, 2003... Here's a straightforward step-by-step approach on how to make the necessary transition from trainer to performance consultant. It will boost your career and improve your organization's bottom line. Part 1 in a two-part series on human...

The IRS goes: the Internal Revenue Service brings training into the 21st century with enterprise e-learning.
May 1, 2003... Part 2 in Gold's five-part series on enterprise e-learning. "Basically, I went to conferences, talked to people, did some reading, and got some idea of the best practices," explains Wydeven, e-learning program leader at the IRS. After...

Training sweetens Hershey's core strategy.(Executive perspective)
May 1, 2003... In the midst of management reorganization, some labor unrest, and a potential sale of the company, Hershey foods went ahead and invested not only funds, but also two days of its salespeople's time to attend training. The prognosis was...

Using leadership to implement leadership.
May 1, 2003... In this follow-up to "The New Core of Leadership" in T+D's annual Leadership Issue in March, Aldrich goes further--how to turn power, ideas, tension, and other core elements into action, into leadership. Most successful leaders agree that...

Maximize your memory: improve your memory to present better, work more efficiently, and lower stress. (Development Formerly Your Career).
May 1, 2003... In your brain are a hundred trillion nerve cells. Neural pathways connect your ears to your left temporal lobe and your eyes to your occipital lobe. From the occipital lobe, stimuli are sent to the hippocampus, where your memories are stored....

Behavioral-based training: improving relationships through communication; a vendor-provided case study. (Suppliers Formerly Supplier Savvy).
May 1, 2003... Companies want to be the best at making their customers happy. Comprehensive research is conducted to understand a customer's choices, feelings, and behavior. As instrumental as that is to the success of a business, it's like the saying goes,...

Geeks & Geezers: How Era, Values, and Defining Moments Shape Leaders. (Books).(Book Review)
May 1, 2003... Any book by Warren Bennis promises a good read. He publishes frequently, and you can look forward to his books on leadership and organizations as you might the next novel from John Up-dike. Bennis is one of the most graceful, literate, and...

Class act. (In Gear).
May 1, 2003... Conduct online meetings, sales presentations, and corporate training sessions using Elluminates's vClass collaboration environment. Through its well-designed graphical interface, users can talk over the Internet via two-way voice-over IP, share...

Open a Lindow. (In Gear).
May 1, 2003... It's not for everyone, but if you're in the market for a sub-3-pound laptop and your budget is tight, Lindow's Mobile PC just might be the answer. This Linux-based laptop features a 933 MHz VIA processor, 256 MB of RAM, as well as USB 2.0,...

Scantastic! (In Gear).
May 1, 2003... With 3200-dpi resolution, the Epson Perfection is a perfect fit for users who need excellent performance and ease of operation. Connection is handled by USB 2.0 or FireWire interfaces. The inclusion of Adobe Photoshop Elements 2.0 and...

In your ear. (In Gear).
May 1, 2003... Toss those cheap earphones you've been using with your portable CD player or laptop and treat yourself to Etymotic's ER-6 Isolator earphones. With 15-20 dB of external noise isolation, the ER-6 is perfect for the plane or your daily commute....

Leading in a Time of Change. (Video).(Video Recording Review)
May 1, 2003... "On or about November 6, 1954, Peter Drucker invented management," writes author Jack Beatty in his book on Drucker, and he's not far from the truth. Peter Drucker systematized the study of management and was the first person to recognize (in...

Whale Done! (Video).(Video Recording Review)
May 1, 2003... Ken Blanchard is the paradigm for training gurus. Like most gurus, he is his own brand: consultant, speaker, writer, performer, businessman. He's prolific in several media. In print alone, a sampling of his works includes Mission Possible, The...

The next China revolution. (Executive Summaries).(e-learning)(Brief Article)
May 1, 2003... Given its size, need, technological capacity, and track record of success with improbable scenarios, China could become the global e-learning giant of the future. According to Levy, China is the perfect target for investment in an...

Demystifying performance: a roadmap. (Executive Summaries).(human performance improvement and performance consulting)(Brief Article)
May 1, 2003... This first of a two-part series on human performance improvement and performance consulting, Gay and LaBonte explain their straightforward step-by-step approach on how to make the transition from trainer to performance consultant. The...

IRS goes E. (Executive Summaries).(e-learning system at IRS)(Brief Article)
May 1, 2003... The second in a five-part series of case studies on enterprise-wide e-learning, this article takes an in-depth look at how in 2001, the U.S. Internal Revenue Service began an enterprise-wide e-learning system for its 110,000 employees. The...

Training sweetens Hershey's core strategy. (Executive Summaries).(Brief Article)
May 1, 2003... Most companies would cringe at the thought of implementing sales training during serious labor, management, and ownership problems. But not Hershey Foods. Last year, it did just that when it changed its trade funding process. The results of the...

Using leadership to implement leadership. (Executive Summaries).(Brief Article)
May 1, 2003... In this follow-up, Aldrich addresses questions raised in his article, "The New Core Leadership," from the March issue of T+D. He says the way to get organizations to embrace leadership as an enterprise competency is to demonstrate leadership....

The bird is the word: a fine and feathered friend. (Working Formerly Working Life).(courageous Bird)
May 1, 2003... Parrots, cockatoos, macaws, and the like have suddenly entered my radar. First, there was "Chico"--a vivid red, turquoise, and yellow working bird in Cozumel, Mexico, I held in my hands while my picture was being taken by his owner. Chico...

On the night stand.(interesting business books)(Column)
May 1, 2003... I should begin by saying that don't have any books on my nightstand. The reason is that my wife has custody of the nightstand (and the alarm clock, thank goodness). But I do have a short stack of books lying around that I'm reading. ...