T&D articles from July 2003

T&D archives from July 2003

Thing One and Thing Two. (Front Page).(work-life harmony)(Brief Article)(Editorial)
July 1, 2003... I've been thinking about work. And life And how they seem like two huge entities trying to squeeze into the same compact airplane seat. It's not comfortable. It's possibly dangerous. And if it were even allowed on a flight, you'd still have to...

Competencies for today, tomorrow. (President's Page).(American Society for Training and Development)(learning and performance practitioners)
July 1, 2003... At the ASTD 2003 International Conference & Exposition in May, O had the opportunity to talk to attendees, speakers, suppliers, members, and industry leaders about the current state of the learning and performance profession and what lies...

Mailbox.(Letter to the Editor)
July 1, 2003... 360 Score Roger Schwarz scores a 75 on his quiz in "Becoming a Facilitative Leader" (April). But his answer on how to implement 360-degree feedback is off the mark. First there is the difference between theory and reality. As Schwarz...

E-Learning.org. (Intelligence).(e-learning with not-for-profits)
July 1, 2003... As the use of e-learning around the world grows, organizations of all types are getting involved. Last fall, I profiled governments GO TO "E-Learning.gov" (October 2002 T+D). This month, not-for-profits. CARE. Working in more than 60...

Thinking outside of the box award. (Intelligence).(virtual reality education for assisted learning for hearing impaired)(Reprint)
July 1, 2003... Systems engineering company Veridian was used to working with the intelligence community, the U.S. Department of Defense, and other U.S. government agencies--not with elementary schools. But several years ago, the company received a federal...

How to keep classes calm in volatile times. (Intelligence).(Brief Article)
July 1, 2003... A popular vocal a trio insults the U.S. President, a crucial election is decided in countroom a jury in Los Angeles acquits a famous athlete accused of murdering his wife. External controversy can seep into classrooms, cripping learning. How do...

Surveysays. (Intelligence).(a majority of executives surveyed cite workforce-related issues as main concerns)(Brief Article)
July 1, 2003... Workforce issues are high on the list of executives' strategic priorities, says a recent study on the High Performance Workforce by Accenture. Respondents chose workforce-related issues as four out of five of their top priorities. Three out of...

Training program of the month. (Intelligence).(Rockwood Leadership Program)(Brief Article)
July 1, 2003... Gandhi said that you need to be the change you see in the world. The Rockwood Leadership Program, which provides training to managers at organizations working for social change, is based on that premise. Founded by 20-year Greenpeace veteran...

Will e-learning be the catalyst for outsourcing? (E-Learning).
July 1, 2003... Maybe you've seen the TV commercial--one of those quirky IBM ads. The boss is lying down in his psychiatrist's office and describing a recurring nightmare, in which he's on a hot-air balloon that's quickly sinking. In the nightmare, the boss...

Building the right learning portfolio: ten lessons from the financial sector you can use now. (Fundamentals).
July 1, 2003... Amid the uncertain economy, ongoing corporate scandals, and two years of Wall Street woes, financial advice continues to flood the marketplace. The lessons about asset allocation, diversification, and other fundamental investment principles can...

Who wouldn't like it? (The Web).(Internet users)
July 1, 2003... Believe it or not, there are people out there--friends, neighbors, and family--who, brace yourself, don't like the Internet. Worse, they've decided to live their lives unplugged. OK, maybe it's not so shocking. Most of us, at one time or...

@Play. (The Web).(jazz website RedHotJazz.com)(Brief Article)
July 1, 2003... For many people, Ken Burns's documentary Jazz was their first taste of the art form (Kenny G doesn't count), but the series only touched on its earliest performers. There's a lot of great music from the 1920s and 1930s that gets overlooked by...

Quicktip. (The Web).(Brief Article)
July 1, 2003... Many Websites provide printer-friendly versions of their Webpages. Those that don't force users to print articles that include the surrounding graphics and banner ads. That can take up a lot of ink, especially if you're printing in color, and...

Smartlink.(My Daily Yoga website)(Brief Article)
July 1, 2003... If you're sitting or typing for many hours a day, you can probably feel it in your neck, back, shoulders, and so on. Fortunately, there's My Daily Yoga a Website that offers simple exercises you can do to relieve stiffness or soreness. I...

Eeuuu, it's iLOO. (The Web).(portable Internet ready restroom)(Brief Article)
July 1, 2003... I wonder what Sir John Harington and Alexander Cummings, the founding fathers of the modern toilet www.theplumber.com/closet.html, would say to MSN Britain's latest marketing gimmick. Probably the same thing I said--"you must be joking"-but...

And the Award goes to. (The Web).(International Academy of Digital Arts and Sciences )(Brief Article)
July 1, 2003... No, it's not the Oscars, but it's the closest thing on the Web-the Webby Awards. Each year, the International Academy of Digital Arts and Sciences selects the five best Websites in 30 categories www.webbyawards.com. The nominees below, in...

Quick clicks. (The Web).
July 1, 2003... Do you ever wonder if you're making the grade as a leader? Chances are your employees have a good idea. Give them a copy of The Leadership Report Card at Darwin Magazine.com www.darwinmag.com/read/050703/card.html to find out whether you're...

Fastfacts. (The Web).(online facts)(Brief Article)
July 1, 2003... One out of every 2.8 email messages tracked by MessageLabs worldwide in March was spam. More than 50 percent of that spam originated in the United States. Research from a BIGresearch survey in April determined that 23.8 percent of men and...

Lessons of a substitute teacher: recalling the line plot amid paper waddings. (Concept).(Brief Article)
July 1, 2003... Suddenly I found myself in a position that required only two credentials: that I had been fingerprinted and that, yes, I was willing to submit to a background check. After I was hired, I was shown an instructional video on how to avoid contact...

How to partner with a training supplier: as training budgets continue to tighten, it is becoming even more important to strike the best deal--and to forge a working relationship.(Seven Tips for Negotiating a Better Deal)
July 1, 2003... More than ever, it's imperative that learning and development professionals maximize the return-on-investment on every dollar spent on training. As the lagging economy presses organizations to cut budgets, professional development managers are...

KM Today.(Laurence Prusak discusses knowledge management)(Interview)
July 1, 2003... T+D talks with an acknowledged pioneer of the knowledge management discipline and author of numerous books on KM, Laurence Prusak, about the state of knowledge management today. T+D Are knowledge management and learning merging? If so,...

Measuring know-how: the first step in knowledge management is determining what constitutes knowledge.
July 1, 2003... Rylatt, Atastair Walt Disney said four decadesago that you can have all of the buildings the world but people are needed to make a dream reality That insight could easily be seen as the new rule o law in how we measure know-how and the...

Demystifying performance: getting started; this conclusion to article 1 (May) spells out how to build confidence and credibility.
July 1, 2003... You've come back to your office after lunch. The phone rings. It's Janet, the training manager (your boss), who must join a leadership meeting later. "I've heard there are going to be cost-reduction discussions stemming from current...

E-learning, the Lucent way: Lucent extends its e-learing enterprise to customers; customer satisfaction guaranteed.
July 1, 2003... Part 4 in Gold's five-part series on enterprise e-learning Integrating a learning management system to work with other networks has proven a challenge that many organizations have yet to accomplish--mostly because they hesitate to spend a...

A perennial weathers multiple storms. (Conferencenters).(Advertisement)
July 1, 2003... Each participant interviewed for this special insert on conference and meeting centers was asked to share his or her thoughts about how the industry has fared over the past two years. One interviewee summed it up by saying: 'We've had a...

Complex courseware with on-demand digital printing. (A Vendor-Provided Case Study).(Perot Systems Corporation)
July 1, 2003... Jackie Damrau started 2002 with some trepidation. The leaner economic times had all companies looking at their spending, including the training and development department at Perot Systems Corporation in Plano, Texas. Perot Systems has more than...

Creating Conditions for Virtual Team Effectiveness.(Book Review)
July 1, 2003... Edited By Cristina B. Gibson and Susn G. Cohen The virtual nature of work these days is astounding. Who isn't working (at least to some degree) with clients, co-workers, and partners in many parts of the world? With email, conference calls,...

On the night stand.(business books recommended by Roberta Westwood)(Brief Article)
July 1, 2003... My nightstand is someties mobile As I write this I'm traveling, so I've brought my nightstand along metaphorically); any more books and I'd have broken my back! On top of the stack is Assimilating New Leaders by Diane Downey. Because...

Got game? (In Gear).
July 1, 2003... With more than 1 million units sold, Nintendo's Game Boy has quite a following with adults. Now, in Advance SP form, the game player is even more adult friendly. Its silver, clamshell design resembles a fancy PDA. In addition, a reflective TFT...

Cable carryall. (In Gear).
July 1, 2003... Sure, you can bunch up your cables with rubber bands and stuff them in a zip-lock, but it's not good for your cables and it's not good for your image. RoadWired's Gable Stable carries all of your cables, connectors, and accessories in a leather...

Media raider. (In Gear).
July 1, 2003... No, it's not another Game Boy, but Panasonic's all-in-one multi-AN device. Contained within this compact unit are an MPEG4 movie camera, a video recorder, a digital still camera, a jukebox, and a 2-inch LCD monitor. For a glimpse of the SV-AV30...

Paper weight. (In Gear).
July 1, 2003... One complaint from owners of notepad computers has been the weight. Those portly portables can be a drag. The NEC Versa LitePad brings tablet computing a bit closer to the ideal. At 2,2 pounds, it's still heavier than a pad of paper, but...

Online Making Web Content Work. .
July 1, 2003... I design and build instructional Websites, so you'd think I'd be enamored of them. Truth is, most Websites, including instructional ones, are hard to navigate and their content is hard to use. As Steve Krug, in his Web usability book Don't Make...

Video It's Show Time! (Ratings).(Video Recording Review)
July 1, 2003... That the Stew Leonard's supermarket chain is a success is unquestionable. It serves more than 100,000 customers per week in three stores in the greater New York City area, and Fortune ranked it as one of the best places to work in the United...

True tales from the workplace: customer service is dead, long live customer service. (Working).(Brief Article)
July 1, 2003... I know this tale is true because I was there. It happened to me. I was on a business trip to Orlando--home of Walt Disney World and its famed customer service, ironically as you'll find out--and checking into my accommodations at a...

Check, as in stop! (Working).(wretched restaurant practice)(Brief Article)(Column)
July 1, 2003... Seeing as how this is my column and I'm on a roll...waitpersons absolutely must without further delay cease and desist from asking this question: "Are you done, or are you still working on that?" The operative component being "working on...