T&D articles from July 2001

T&D archives from July 2001

T+D ONLINE.(online learning versus traditional training methods)(Brief Article)(Panel Discussion)
July 1, 2001... Community As with any new technology, there are always the early adapters who plunge right in and the more cautious toe dippers who prefer to wait 15 minutes while the hype settles. Of course, if the technological water is fine, they'll...

Tell-a-Commute.(Editorial)
July 1, 2001... That's Everytelecommuter on the cover--or, at least, the image of what many people think telecommuters really do while they're supposed to be working at home: eat bon-bons and watch TV in their sweats. We followed Darin Hartley--ASTD's...

MAIL BOX.(Letter to the Editor)
July 1, 2001... E-Learning Extremism? Darin Hartley's article, "E-Valuation: Pricing E-Learning" (April) makes a good first step toward a question the training community is struggling with: how to price e-learning. Some of his comments seem extreme to me,...

Email Your Way to CEO.(e-mail styles)(Brief Article)
July 1, 2001... Would you like to climb the career ladder? You could be a CEO. Just write short, sloppy emails and send them days or weeks late. In reality, we know that the track to CEO is a little more complicated than that. But a recent study by...

E-Learning Terms of the Months.
July 1, 2001... Blended learning. Learning events that combine aspects of online and face-to-face instruction. Scalability. The degree to which a computer application or component can be expanded in size, volume, or number of users served and continue to...

How to Nine Tips for Small Business Success.(Brief Article)
July 1, 2001... Are you trying to start or keep afloat a small business in the slowing economy? These tips can help. 1. Stay current. Join an industry association related to your product or offering. Constantly research information about your field; it's...

SurveySays.(employee training)(Brief Article)
July 1, 2001... SurveySays Employees want more training! In a recent study: Percent of respondents who were 37 trained specifically for the work they do Percent who fell into their jobs 62 Percent who say that receiving training increases...

Return-on-Culture.(Brief Article)
July 1, 2001... Do you need to increase employee commitment and retention without spending big bucks? Take a look at your company's culture--specifically, whether workers feel affiliated with your organization, as if they belong. According to a recent...

Stop Project Shutdown.(effective communication)
July 1, 2001... How to keep your project on track by breaking down the barriers to communication. You've been appointed to lead a high-stakes project for your company. Perhaps the project is to expedite and smooth the integration of two merged companies...

Step Away From the Web!(Brief Article)
July 1, 2001... Simple Ain't Easy Bill Jensen--author of Simplicity: The New Competitive Advantage in a World of More, Better, Faster--reminds us that making a job simpler is no easy task but it is necessary. He says, "Companies are horrific wasters of...

Sizzlin' Sites.(Brief Article)
July 1, 2001... Is your idea of vacation gear any combination of a laptop, digital organizer, and cell phone? Does your organization have the newest techno-equipment but offers no training on how to use it? If you must surf this month, try to do so at a...

Internet Interruptus.(Brief Article)
July 1, 2001... According to TechTV Radio's talk-show host Jay Whitehead, Internet interruptus refers to the way the Internet interrupts everything in your life, including work, thoughts, fitness, personal relationships, and even your sex life. Whitehead...

TIPS@WORK.(Brief Article)
July 1, 2001... The Internet is a tool: Work it, but don't let it work you. That's the mantra of mobile worker (and busy mom to two active boys) Sandy Yarchin of IBM Software Group. Says Yarchin, "The Internet definitely helps me with work-life balance....

Cube Potato No More!(advice from American Heart Association)(Brief Article)
July 1, 2001... The American Heart Association offers these useful tips for managing stress by staying fit at the office: * Stand while talking on the telephone. * Walk down the hall to speak with someone rather than use the phone. * Take the...

Desk for Success.(feng shui)(Brief Article)
July 1, 2001... Can feng shui (pronounced fung shway) help lower stress and improve the way people work? Definitely, says Kirsten Lagatree, author of Feng Shui at Work. "Subtle changes, such as the placement of your desk or use of color in a room, can...

Up Data.(Brief Article)
July 1, 2001... Employees who sit near a window have 23 percent fewer complaints of stress-related illnesses, such as headaches and exhaustion, than their co-workers.

Observations of a Telecommuter.
July 1, 2001... Here are just some of the comments I've heard about telecommuting: "How can you stand being home with your husband/wife that much?" "I couldn't work like that because I need to talk to people. I'm social." "Do you wear your...

Right Thing.(business ethics)
July 1, 2001... The good domino effect of organizational ethics. In turn, those behaviors create return-on-culture--a return that can be very real. A 1999 DePaul University study of 300 large firms found that companies that make an explicit commitment to...

The Customer Service Experience.
July 1, 2001... Latchkey loyalty through embedded customer learning. Larry Lehman is a professor of customer service. From him, I've learned how to cut mailing costs and increase administrative efficiency. He has tutored me on ways to keep my clients...

Higher Learning.(knowledge management)
July 1, 2001... Michael Simpson of Watson Wyatt extols the benefits of knowledge management. At last count, 250 learning and knowledge managers have worked their way into the executive boardroom, and that number is on the rise. Michael Simpson, senior...

You Can't Be Serious.(Humor at work)(Brief Article)
July 1, 2001... Humor at work: Not just for clowns anymore. Get serious! Quit horsing around! Act your age! Get back to work! Have you ever heard those phrases at your workplace? Ever uttered them yourself? Considering that the average American spends...

DIARY OF A CONSULTANT.
July 1, 2001... People who need people. In last month's entry, David shared some of the troubles he faces as a club member of the frequent consultant travelers who are often spotted in airports looking vacant eyed. This month, David stays close to home,...

FORWARD OBSERVER.(employee termination)(Brief Article)
July 1, 2001... Don't train 'em. Fire 'em! As learning and HRD professionals, we want to contribute to people's development and success. We don't like to give up on someone before we exhaust ourselves and every resource at our disposal. But it's time to...

Making Marks.(Trust in Business)(Company Profile)
July 1, 2001... How to ease your way working in Germany. Ironing. No one likes it. Uschi Plotz and Anne Koark aren't exceptions. But after receiving a 6:30 p.m. call from a client in desperate need of help to iron 500 just-arrived, wrinkled t-shirts for a...

E-FINANCE.(status of e-learning corporate sector)(Brief Article)(Statistical Data Included)
July 1, 2001... The e-learning corporate sector: Has it bottomed? That is the question echoing on Wall Street, around the water cooler and from investors. Some experts believe recent marker momentum may fade to retest the April bottom, but then rise again...

CLIP & SAVE.(American Society for Training and Development reference guide)(Brief Article)
July 1, 2001... Info-line is ASTD's how-to reference for training and performance professionals, with practical, concise information in an easy-to-read format that gets readers up-to-speed on training topics in a matter of minutes. A technique called...

Affluenza: The All-Consuming Epidemic.
July 1, 2001... By John DeGraaf, Thomas Naylor, and David Wann Boston Globe columnist Ellen Goodman wrote, "Normal is getting dressed in clothes that you buy for work, driving through traffic in a car that you are still paying for, in order to get to the...

High Five! The Magic of Working Together.
July 1, 2001... By Ken Blanchard, Sheldon Bowles, Don Crew, and Eunice Parisi-Carew Blanchard and his ca-writers rely on a dysfunctional hockey team made up of 10-year-olds and an efficient and successful emergency response team to deliver the message of...

Mighty Words.(MightyWords.com Inc.)(Brief Article)
July 1, 2001... Not totally sold on the idea of ebooks? Then how about eMatter? Mighty-Words is your source for eMatter--in-depth, mid-length, need-to-know information found in such documents as white papers, research reports, condensed books, and executive...

Marketing Mnemonic.(Jigs@w Puzzle Promo Creator2)(Brief Article)
July 1, 2001... For companies puzzling over new methods to attract the masses or just to create a memorable promotion, Tibo Software, a PC game and shareware developer based in the Czech Republic, has created Jigs@w Puzzle Promo Creator 2. An extension of the...

Picture This.
July 1, 2001... Compact and powerful, PictureTel Corporation's new videoconferencing unit is small enough to fit on a video monitor and features a built-in PC with a Celeron 566MHz chip. The PictureTel 600 Series offers high-quality video and "FM-like"...

One Smart Site.(KnowledgeSite Network Director 2.2)(Brief Article)
July 1, 2001... KnowledgeSite Network Director 2.2 (KND 2.2), from One Touch Knowledge Systems, is the latest iteration of the company's e-learning network management tool. Used in conjunction with the KnowledgeSite Classroom software modules, KND 2.2...

Hot Off the Press.(Brief Article)
July 1, 2001... With all of the hullabaloo surrounding new methods of training employees, it never hurts to revisit techniques for trainers. New from ASTD's, Infoline the Train the Trainer Guide is a five-volume collection that takes you from the basics of...

MEDIA REVIEWS.
July 1, 2001... Performance management skills boost learning, cooperation, and productivity. Performance starts with good hiring practices. More Than a Gut Feeling III is a video-based package that systematically teaches behavior-based interviewing. The theory...

E-COURSE REVIEWS.(Software Review)(Brief Article)
July 1, 2001... Reviewed by Catherine Bull for Lguide.com For customer service employees, work can be a life in the trenches. The following customer service courses--aimed at frontline staff--include information on how to build a relationship with a...

Can You See Me Now?(web-conferencing software providers)(Brief Article)(Directory)
July 1, 2001... A few years ago, Web-based conferencing was nothing more than text messages posted in centralized forums. But in a short time, the scramble to increase Web-conferencing capabilities has produced several products that set new standards for...

EXECUTIVE SUMMARIES.(telecommuting, business ethics and customer service)(Brief Article)
July 1, 2001... Observations of a Telecommuter Darin E. Hartley Telecommuters have it easy, right? Lazing around in their pajamas, watching daytime TV, and when the computer goes down, oh well, isn't it time to make another run for chips? The...

Explore bottom-line impact of Alternate Dispute Resolution (Peer Review).(Brief Article)
July 1, 2001... Explore bottom-line impact of Alternate Dispute Resolution (Peer Review). Solid process overview for facilitators, peers. 18 minutes. Purchase: $150.00. Video included in Train-the-trainer package ($4,500). On-site, turnkey training program...

Inscape Publishing.(Brief Article)
July 1, 2001... Inscape Publishing (formerly Carlson Learning Company) training products. Purchase products securely from our web site: http://www.trainingsolutions.com/inscape.asp. Immediate orders our specialty!

No Immunity.(eezygoodies.com's downsizing strategy)(success without e-mail)(Brief Article)
July 1, 2001... Work imitates TV. Co-workers voted for their choice of the person to lay off during the expected downsizing of a British Internet company, eezygoodies.com, last year. The ballots were tallied, and the "winner" was booted off the island, so...

Reality Check.
July 1, 2001... Reality Check the percentage of women who report being bullied on the job 16 Those who felt harassed were twice as likely as their colleagues to call in sick.

Work Italian Style.(Brief Article)
July 1, 2001... An Italian court has ruled that a pat on the butt is not sexual harassment as long as it's "impulsive and isolated."

The Handy of God.(sermons via cellphones)(Brief Article)
July 1, 2001... A Berlin minister conducted a sermon via mobile phone in May, for which 1,300 young people--at last count--had signed up beforehand. The service took place in a church full of people and with wired worshipers. The intent was to interest young...

An American Expat View.(Brief Article)
July 1, 2001... For the past two years, I've worked as an American expatriate in two different European capitals. I've traveled to all of the major European cities for business and fun. I've eaten delicious food, drunk exquisite wine, met all sorts of people,...

THE WORLD OF CONFERENCE CENTERS.(Statistical Data Included)
July 1, 2001... It's been said that much of the knowledge gained from a college or university degree is out of date within 36 to 48 months. That statement can equally apply to most professional fields including training and development. Conducting training...