T&D articles from April 2002

T&D archives from April 2002

T+D Online
April 1, 2002... Community A manager member of our Web community wants to know what coaching or training is available for an employee who's "mean, snippy, and just plain evil" to both peers and customers. Any suggestions? You don't need any special...

ASTD webinars for April. (T+D Online).
April 1, 2002... * Paul Elliott Saba Fellow, April 16 from 1 to 2 p.m. Topic: Measuring the Impact of Performance. * William Byham president of Development Dimensions International, April 17 from 1 to 2 p.m. Topic: Leadership. * Richard Chang CEO of...

Learning Circuits. (T+D Online).
April 1, 2002... Here are Learning Circuits's top stories for April: Building the Ramp for Equal Access Learn how SkillSoft navigated the bureaucratese of Section 508 and, with the help of several experts, successfully revamped its courseware to meet...

No foolin'. (Front Page).(Editorial)
April 1, 2002... Much of this issue of T+D is about money. And these days, there's nothing funny about money. April Fool's Day or not, there's no joking around about the falling stock market, exploding dot.bombs, or collapsing companies with inflated stock...

Mail Box
April 1, 2002... Wrote the Right Thing I came across "Do the Right Thing" by Jennifer Salopek (July 2001). [It's] a good overview of some common concerns and...I think the term "return on culture" is a very useful one. Thanks. John O'Malley Learning...

Correction.
April 1, 2002... In "Training in the Post-Terrorism Era" (February), Josh Klarin is referred to as president and CEO of Primedia. His correct affiliation is president and CEO of Primedia Workplace Learning.

Education Evolution: How Many Other Institutions Look Exactly as They Did 40 Years Ago? (News You Can Use)
April 1, 2002... It's time for a pop quiz: What U.S. institution has remained virtually indistinguishable from its early 20th-century counterpart? Is it banks? No. Grocery stores? Guess again. Hospitals? No. Give up? It's the U.S. educational system. ...

Airport Training Ready to Take off. (News You Can Use)
April 1, 2002... Now boarding: New training for U.S. baggage screeners and flight crews. As we go to press, guidelines drawn up by the new Transportation Security Administration, the biggest U.S. government agency created since World War II, set the flight...

Executive update: Training preferences. (News You Can Use).(Provant Vertical Market Solutions survey)(Brief Article)(Statistical Data Included)
April 1, 2002... Of executives polled by Provant Vertical Market Solutions, 59 percent want blended learning that's provided online as well as by classroom instructors 36 percent want their training done solely by instructors 5 percent want it...

E-news. (News You Can Use).(knowledge management courses online)(Brief Article)
April 1, 2002... Interested in learning more about knowledge management? The not-for-profit Global Knowledge Economics Council and Tucson, Arizona-based eKnowledgeCenter announce the creation of master's and Ph.D. programs in knowledge management and...

Policy news. (News You Can Use).(federal job training program cutbacks)(student Loans; fixed interest rates)(Brief Article)
April 1, 2002... A snapshot of U.S. federal legislation and policy initiatives affecting workforce development and the HRD profession. Bush's Budget Includes Job Training Reform The President proposes a multiyear, comprehensive reform of federal job...

Conference Island: Here, You Don't Get Voted off; You Eliminate Yourself by Not Preparing. (Training 101)
April 1, 2002... Each year, businesses spend billions of dollars sending employees to conferences. But most companies don't express what they expect employees to bring back from their experience. As a result, many new ideas are left on the conference island....

Spring Outlook. (@ Work)
April 1, 2002... By the time the first day of spring rolls around, I feel like a survivor. I've spent all winter fighting off colds, leaving work after dark to trudge through sleet, snow, or biting cold. But here in the D.C. Metro area, it's time for the...

Godfrey Parkin: President of MindRise, a full-service outsourcing shop that specializes in adapting and deploying corporate training for the Web. (Surf Shorts).(Brief Article)
April 1, 2002... * www.mindrise.com The Zen of Surfing. Many people perceive e-learning as technology, but to me it's not about technology; it's about connecting people, sharing experience, and building sustainable learning communities. The Internet has...

Multiple Origami. (@ Work).(Brief Article)
April 1, 2002... The Geode Origami Mobile Communicator from National Semiconductor is the Swiss Army knife of portable handheld devices. It's a phone, it's a PDA, it's a portable video camera. It also has a still camera, a built-in O.WERTY keyboard, a 4-inch...

Secure your Outlook. (@ Work).(Microsoft Outlook; preventing viruses)(Brief Article)
April 1, 2002... Last month, I mentioned that Microsoft's Outlook is especially vulnerable to worms and other email viruses. One such vulnerability that has been noted is the preview pane. Certain viruses can infect Outlook without their transport messages...

The average Web visitor. (Fast Facts).(Brief Article)
April 1, 2002... "The average Web visitor is blasted with 520 marketing messages per day." * Source/ Jupiter Media Metrix

Chinese will surpass English as the most-used language. (Fast Facts).(Brief Article)
April 1, 2002... By 2007, Chinese will surpass English as the most-used language on the Internet. * Source/United Nations World Intellectual Property Organization

Pittsburgh, the Steel City, tops a recent ranking of the fastest growing U.S. cities in terms of Internet population. (Fast Facts).(Brief Article)(Statistical Data Included)
April 1, 2002... Pittsburgh, the Steel City, tops a recent ranking of the fastest growing U.S. cities in terms of Internet population. With 20,4 percent, it edged out Olympic host Salt Lake City, which had an increase of 20 percent in Internet use. Rounding...

E-Learning a Consolidation Update: Some Little Fish Escaped Being Swallowed by Big Fish in the Sea of E-Learning Vendors
April 1, 2002... eyebrows were raised through-out the corporate training field in December when the giant McGraw-Hill Companies announced it was pulling the plug on its three-year-old Lifetime Learning unit, a content developer that provided hard and soft...

Above the Bottom Line: The Link between an Enterprise's Investment in Training and the Performance of Its Stock Has Huge Implications for the Training Industry
April 1, 2002... Guessing doesn't get you far in the stock market. But add experience, insight, and a lot of research and you could be onto something. Such is the premise of one fledgling investment management company, Knowledge Asset Management Launched...

We All Work on the Network: How the Network Economy Is Changing the Training Industry
April 1, 2002... * Networks pervade the economy, changing the world of work and training with it. Training needs, types, and techniques are expanding and becoming more sophisticated, just like the network economy. * The number of companies offering...

10 Ways to Wire Sales Training: How AT&T Used a Web-Enabled Process to Improve Sales Skills and Connect Them to the Bottom Line
April 1, 2002... This could be the most pressing question of the decade: What does it take to implement a performance improvement initiative that delivers measurable bottom-line results? Over the past few years, AT&T'S business-to-business sales...

Increase Your ROM (*); A Revolutionary Idea: Meetings Worth the Time You Invest in Them. (Your Career)
April 1, 2002... Was the last meeting you attended worthwhile? Did it return value for your time investment? We won't be surprised if your answer is a resounding no. Managers surveyed by the Wharton Center for Applied Research rated only 42 percent of...

E-Learning; the One Question You Should Ask before You Purchase E-Learning. Hint: Think Standards
April 1, 2002... Buyers of e-learning are demanding a better return on their investment. They want content to have a lengthy shelf life and work with any vendor's platform. They want to be able to reuse their learning assets in any environment and want...

Out of Ghana.: Comes a Process to Set Standards for Training Sites. (Passport)
April 1, 2002... Here's the scenario: You're in Ghana, West Africa--a low-resource setting--and you need to have clinical training sites where health-care workers can learn and practice their skills. How do you go about ensuring that the appropriate...

E-Mentality: Is E-Learning Affecting Classroom Behavior? (Trend Watch)
April 1, 2002... Back in the dark ages of e-learning, savvy developers knew that the key to a quality learning experience was to include some of the winning aspects of a classroom session: information, hands-on exercises, ability to get feedback, and so...

The Resurging Role of Suppliers in Advancing Learning. (Supplier Savvy)
April 1, 2002... In this column, suppliers express their views about the issues and trends affecting our profession. So, here are my thoughts about a major trend I see coming--the resurgence of the supplier role--and why external suppliers are absolutely...

The Rise and Fall of Collaboration and Communication Stocks. (E-Finance)
April 1, 2002... Here's a step-by-step review of the rise and recent fall of collaboration (knowledge-sharing) and communication stocks since 9/11. Our simple case study focuses on that group's market psychology and sentiment, which created volatility in...

How to Make Smart Decisions About Ttraining. (Books).
April 1, 2002... By Paul G. Whitmore What training method exists that can meet the increasing demands of effective training? The answer suggested by Paul D. Whitmore, author of How to Make Smart Decisions About Training, is simple: criterion-referenced...

On the nightstand.
April 1, 2002... A book makes to my nightstand because it gets me thinking about what in the world I'm doing, or should do, or could do in my work with organizations. Terrence Deal and Allen Kennedy Corporate Cultures was the first book to hit me like...

Bionic mouse. (In Gear).(Brief Article)
April 1, 2002... The BioLink U-Match mouse is a standard two-button mouse with scroll wheel and a James Bond twist. A small fingerprint scanning device, utilizing advanced optics, reads a user's thumbprint before providing access to local networks or Internet...

Shiny new Apple. (In Gear).(Brief Article)
April 1, 2002... Apple's done it again with the new iMac, a complete reworking of the groundbreaking original. Gone is the translucent, candy-colored pod, in favor of a 15-inch flat panel display and a compact 10.6-inch base that houses an 800MHZ G4...

Secret stash. (In Gear).(Brief Article)
April 1, 2002... Now there's something safer than storing your passwords on a 3x5 card. The [ebp.sup.lite] Personal Password Manager stores 20 passwords, phone numbers, or security codes in a discreet key-chain-sized device. Features include a built-in...

Sitting in Coach. (In Gear).(Brief Article)
April 1, 2002... The Leap Chair Coach edition from Steelcase adds further refinement to the popular original. Amenities include adjustments for upper and lower back tension, seat edge angle and depth, as well as height, width, and pivot. Unique to the...

Media Reviews.
April 1, 2002... Paradigms, the Sequel "I'm Joel Barker, and I'm a futurist." Those are not promising words given the track record of the people who appoint themselves as seers. They're wrong most of the time. Joel Barker, though, isn't that kind of...

E-Course Reviews
April 1, 2002... Online Microsoft Certification Systems Engineer courses tend to be highly consistent: Microsoft develops the MCSE exam, and many MCSE courses are based on books from Microsoft Press. The course content is often similar from publisher to...

E-learning: a consolidation update. (Executive Summaries).(Brief Article)
April 1, 2002... The e-learning market in 2001 offered little refuge from the recession's dot.com meltdown. A few suppliers acquired technology and rivals to bolster market positions. Others hung on desperately, got hitched to another firm, or failed. The...

Above the bottom line. (Executive Summaries).(Knowledge Asset Management)(Brief Article)
April 1, 2002... Knowledge Asset Management, a fledgling investment management company, aims to prove that training not only increases employee performance, but also makes for a better performing company. T+D talked with KAM chairman Laurie Bassi and...

We all work on the network. (Executive Summaries).(Brief Article)
April 1, 2002... Technology changes economies by making things faster, cheaper, and more reliable. Network technology accelerates that process. Networks now pervade the U.S. economy, changing the world of work and training with it. Training needs, types, and...

Ten ways to wire sales training. (Executive Summaries).(AT&T)(Brief Article)
April 1, 2002... AT&T's business-to-business sales organization wanted to expand value for customers and motivate profitable behavior among salespeople. The strategy: Implement a comprehensive combination of training and technology to connect strategic...

Training in the Aftermath of 9-11
April 1, 2002... This past September 11 (a date that has come to be called 9-11), Joe Ellis, CEO of TEDS, recalls that his company was about 30 minutes into its annual User Group Conference attended by such corporate clients as Bell South, Nissan, and Sandra...

ZZZZZZ: Nap Time. (Working Life)
April 1, 2002... No foolin' April 1 is not only April Fool's Day, but also Annual Workplace Napping Day. It's no joke. You can verify at www.napping.com the site of The Napping Company, which promotes napping as the "no-cost, natural way to enhance work...

Working it off: You're burning up calories at work even when you're sitting in front of the computer all day, according to www.ivillage.com/work/workingdiva. (Working Life).(Brief Article)
April 1, 2002... Here's the number of calories per one hour of activity: Passing the buck 75 Hitting the nail on the head 50 Climbing the ladder of success 750 Climbing the walls 150 Running around in circles 350 Dragging your heels...