SAM Advanced Management Journal articles from September 1995

SAM Advanced Management Journal archives from September 1995

Understanding and implementing ISO 9000: a manager's guide. (includes appendix)
September 22, 1995... Introduction In 1946, the International Organization for Standardization, commonly referred to as the ISO, was founded to develop a common set of standards in manufacturing, trade, and communications. The ISO is headquartered in Geneva,...

Corporate downsizing: what managers can do to lessen the negative effects of layoffs.
September 22, 1995... Downsizing is a systematic reduction of a workforce by an employer, usually as a result of financial losses, cash flow difficulties, loss of government contracts, technological changes, or international competition (Applebaum, Simpson, & Shapiro,...

A problem with benchmarking: using shaping as a solution.
September 22, 1995... For years, organizations have been concerned about the quality of their products and services along with their quality-management processes. Only since the mid-1980s, however, have they paid serious attention to the implementation of total...

Total quality management in the business school: the faculty viewpoint.
September 22, 1995... The future of many universities is being influenced by external events such as demographic trends, technology, a changing economy, and intense competition among institutions (Bonser, 1992; Rubach & Stratton, 1994). In addition, state governments...

Ethical orientations of future American executives: what the value profiles of business school students portend.
September 22, 1995... The late 1970s and 1980s witnessed heightened public concern about the failure of America's higher institutions of learning in preparing ethically responsible future leaders of business and government. In a 1983 Gallup poll, business executives...

Cooperating to achieve competitive advantages in a global economy: review and trends.
September 22, 1995... Introduction Cooperating to achieve a competitive advantage has recently become a trend in the operations of corporate America and corporations worldwide. Further, cooperating to compete has been adopted into nonprofit organizations as well....

The accomplishment record for selecting human resources professionals.
September 22, 1995... The use of psychological testing as part of an employment selection process has been perceived by some employee groups, particularly professionals, as unnecessary, irrelevant, and an invasion of privacy (Hough, 1984). Professionals prefer to let...