SAM Advanced Management Journal articles from June 2003

SAM Advanced Management Journal archives from June 2003

From the Editor-in-Chief.(Editorial)
June 22, 2003... The six articles included in this issue cover a variety of business topics including competitive intelligence, service productivity, creating fraud awareness, managing confidentiality in an academic presidential search, strategic management,...

Uncovering trade secrets: the legal and ethical conundrum of creative competitive intelligence.
June 22, 2003... Introduction Acquiring Competitive intelligence (CI) is an important strategic activity designed to help organizations assess emerging trends in their business environments and the capabilities and threats posed by their competitors...

Customer influence on service productivity.
June 22, 2003... Introduction Measuring service productivity is a challenge. Customers of a service company seldom receive only one service from a particular company, as the traditional definition for productivity assumes (see Sink 1985). Moreover, they...

Creating fraud awareness.
June 22, 2003... Enron, WorldCom, Adelphia, Tyco... these names bring to mind images of executives in handcuffs. They represent bankruptcies and billions of dollars lost by investors, retirees, and lenders. Speaking at the 13th Annual Fraud Conference and...

Managing confidentiality in an academic presidential search.
June 22, 2003... Introduction A year-long university presidential search effort is bound to generate a number of ideas and suggestions for future search committees. Trying to share practical management lessons in a concise manner has proven to be yet...

Strategic management case writing: suggestions after 20 years of experience.
June 22, 2003... Certainly there is no one best way to teach strategic management, the capstone business administration course at almost all four year colleges and universities. Professors who teach this course supplement lectures with simulations, guest...

Capitalism and Accounting Reform.
June 22, 2003... Introduction It has long been recognized that capitalism depends upon the rule of law and property rights. Without the enforcement of these two underpinnings of a free market system, capitalism does not operate efficiently. As Hayek...