SAM Advanced Management Journal articles from January 1997

SAM Advanced Management Journal archives from January 1997

Building rapport in electronic mail using accommodation theory.
January 1, 1997... Introduction Competent communicators must be able to assess the communication environment and adapt their message accordingly to achieve their goal. Thus, to be effective (i.e. to achieve one's goal in communicating the message), competent...

The philosophy and practice of aikido: implications for defensive marketing.
January 1, 1997... Introduction Japanese Martial Art Maxim: Alto no saki - Take your opponent's technique and turn it into your own. This Japanese saying acts as a cornerstone for a Japanese discipline considered in Japan much as basketball does in the West....

Preemployment questions under the Americans with Disabilities Act: an overview of the October 1995 EEOC guidelines.
January 1, 1997... On July 27, 1990, the Americans with Disabilities Act (ADA) was signed into law by President George Bush. The ADA bans discrimination based on disability in private sector employment, public accommodations, transportation, public services, and...

Pedagogical concerns in business education: the case of management science.
January 1, 1997... Introduction Management Science (MS) is an important element in management education, playing an important role in the analysis and solution of complex problems. MS is a requisite area of study in most business curricula, the topic of many...

Building a shared vision.
January 1, 1997... Leaders who are able to master change do so because they can define a clear vision and, as important, they can show people how to achieve it. Anything less is wishful thinking. Robert Fritz defines this process as creative tension (Senge, 1990),...